Project Coordinator
- Applications are considered on a rolling basis
- Chandigarh
- Hybrid
The Professional Services Team is looking for a proactive, detail-oriented Project Coordinator to support the planning, execution, and governance of customer implementation projects within our Professional Services organization and successful delivery of Basware software solutions and services for our global customers. This role supports Project Managers (PMs), Solution Consultants, Architects, and cross-functional teams in ensuring predictable delivery of B2B SaaS implementation projects.
You will play a critical role in project documentation, scheduling, reporting, risk tracking, customer communication, and operational support—contributing directly to our customers’ onboarding and value realization journey.
In this capacity, you will help maintain project health, streamline communication, and uphold delivery discipline aligned with our Professional Services methodology
Key Responsibilities
- Assist Project Managers in executing end-to-end SaaS implementation projects, ensuring alignment with scope, timelines, and delivery methodology
- Create and maintain detailed project schedules, calendars, action item lists, RAID logs (Risks, Assumptions, Issues, Dependencies), and project documentation
- Coordinate cross-functional activities between Professional Services, Product, Customer Success, Technical Support, and Sales
- Facilitate internal and customer-facing project meetings, document minutes, and track follow-up tasks
- Act as a secondary point of contact for customers during project execution, supporting PMs in managing communications and expectations
- Maintain accurate project data in project management systems (e.g., Jira, Salesforce, MS Project, Kantata)
- Prepare weekly project status reports, dashboards, metrics (milestones, effort consumption, resource utilization).
- Track and escalate delivery risks, blockers, and dependencies to the Project Manager early, supporting mitigation planning.
- Help in ensuring SOWs, change requests, and contractual obligations are documented and adhered to
- Coordinate with Solution Consultants, Architects, and Support to ensure seamless handover into production support or Customer Success
Work with great people
Skills & Requirements
- Bachelor’s degree in Business, IT, Engineering, Project Management, or related field
- 3–5 years of experience in project coordination, client delivery, or operations within B2B SaaS, IT Services, or Professional Services organizations
- Experience supporting cross-functional delivery teams in matrix and global environments
- Good understanding of project management concepts (waterfall, Agile, hybrid).
- Ability to interpret project plans, timelines, and capacity/resource plans.
- Familiarity with SaaS delivery concepts—APIs, integrations, configuration cycles, UAT, deployment.
- Proficiency in MS Office Suite (Excel, PowerPoint, Word) for reporting and documentation
Great Place to Work
-
We Drive Customer Value
-
We Take Ownership
-
We Are Bold
About the company
Basware is how the world’s best finance teams gain complete control of every invoice, every time. Our Intelligent Invoice Lifecycle Management Platform ensures end-to-end efficiency, compliance and control for all invoice transactions. Powered by the world’s most sophisticated invoice-centric AI – trained on over 2 billion invoices – Basware's Intelligent Automation drives real ROI by transforming finance operations. We serve 6,500+ customers globally and are trusted by industry leaders including DHL, Heineken and Sony. Fueled by 40 years of specialized expertise with $10+ trillion in total spend handled, we are pioneering the next era of finance.
Joining Basware means you’ll join a team filled with innovators, passionate about their work and enthusiastic about the industry we’ve pioneered. You’ll work alongside highly motivated, capable, and friendly individuals who collaborate to deliver world-class solutions and services. A critical part of our culture is the high amount of trust we put into our employees—we want everyone to make a difference, so we offer flexibility in how you work, giving you the freedom and support to deliver your best results. We truly live our values where:
We Drive Customer Value, We Take Ownership and We Are Bold in everything we do, to make it all just happen for our customers.
2025Gartner Magic Quadrant Leader for Accounts Payable Applications. Basware and Deloitte create Center of Excellence
2024Launch of World’s 1st AP-Powered GenAI
2023Growth through acquisitions, Glantus and AP Matching
2022Basware became a privately-held corporation in a go-private transaction led by software private equity firm Accel-KKR
2020Recognized market leader, including Gartner Magic Quadrant. Global operations, 20+ offices worldwide
2012Launch of cloud-based B2B platform for transaction collaboration on Basware's Network
2005Launch of fully integrated Purchase-to-Pay solution suite
2000Basware listed on Helsinki Nasdaq, launch of purchase management software & e-invoicing service
1992Launch of first financial management software
1985Basware founded in Finland
Powered by
