Senior Sales Operations Agent

Job Description

THE OPPORTUNITY IN A NUTSHELL

You? A process-oriented problem solver who is passionate about making sales teams faster, smarter, and more efficient. The Role? As our Senior Sales Operations Agent, you will be the "engine under the hood" for FINN Jobb—developing and maintaining the systems and workflows that power our sales force. The Company? Vend, home to FINN, Blocket, Tori, Oikotie, DBA & Bilbasen, where millions of people across the Nordics meet to find what they need.

Location? Join us at our office in Oslo with a flexible, hybrid work-life. We collaborate both in-person and remotely. Why us? This is your chance to go beyond simple data entry and actually add value to the sales process for one of Norway’s largest job marketplaces. You will have the autonomy to identify bottlenecks and the resources to solve them within a highly collaborative and friendly environment.

Does this sound like you? Check out the details below!

WHO ARE YOU?

• Experienced in Sales Ops: You have solid experience supporting a sales department and understand the rhythm of a high-impact sales organization. You have experience supporting the end-to-end customer journey, from onboarding to payment.
• A Process Architect: You don’t just follow rules; you develop the processes and procedures that make daily life easier for everyone involved.
• Analytical and Detail-Oriented: You thrive on ensuring the integrity of sales metrics and can transform raw data into insights that drive results.
• Technically Savvy: You are comfortable defining requirements for sales support systems (CRM experience is a requirement).
• A Proactive Communicator: You have the ability to translate complex operational needs into simple instructions for stakeholders across the business.

WHAT IS THE JOB LIKE?

Your mission is to bridge the gap between sales strategy and execution. You aren't just "support"—you are a strategic partner for the department.

• Daily Life: On a typical day, you will collaborate closely with the team to prioritize daily tasks. We set weekly plans together and follow up continuously on progress and potential hurdles. Tasks range from directly answering customer inquiries to supporting the finance department with invoicing.
• Key Projects: You will participate in defining requirements for next-generation sales support systems and streamlining our internal work processes.
• Stakeholders: You will work closely with sales managers, account managers, tech and product teams (for system integrations), and the finance department to ensure seamless invoicing and payments.

The challenge that becomes your opportunity: Currently, some of our processes are manual and data can be fragmented across different platforms. This is where you come in. You will be a key contributor in building structure where there is currently ambiguity, transforming operational "noise" into a streamlined, automated machine.

A FEW WORDS FROM THE MANAGER

“Hi, I’m Stian Lind-Dramstad – Senior Sales Manager. Our Sales Operations team is a small but impactful group of currently three specialists dedicated to removing friction from the sales cycle. We value transparency, fast iterations, and a good sense of humor. I believe in ‘supportive autonomy’—I am here to clear obstacles for you, but I want you to own your processes and drive them forward.”