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AI Adoption Specialist

Do you want to support customers in driving innovation and adopting Artificial Intelligence (AI) to improve quality and efficiency in their clinical practice?

Are you passionate about helping healthcare providers embrace innovation? As an AI Adoption Specialist, you will support them in integrating AI into their clinical workflows to improve quality, efficiency, and patient outcomes.

Sectra’s Amplifier Services is a new and growing part of our portfolio, designed to make AI adoption smoother, smarter, and more scalable. For many of our customers, AI is still uncharted territory, and that’s where you come in.

You will work closely with customers and internal teams to lead successful AI adoption journeys, from early planning to full integration into the clinical workflow. Your mission: ensure our customers can realize the full value from AI, every step of the way.

You will be part of a global team driving real innovation in healthcare and play a key role in shaping how AI is deployed across clinical workflows, combining technical knowledge with customer success. From structuring adoption projects to supporting integration with AI vendors, your work will have a direct impact on improving care around the world.

This role is ideal for someone who enjoys working at the intersection of technology and clinical practice, is confident managing projects, communicates effectively and has a hands-on mindset.

At Sectra you will:

  • Work with highly skilled co-workers.
  • Contribute to better healthcare for millions of patients worldwide.
  • Be part of a learning journey. We have a continuous drive to learn and excel.
  • Receive mentorship to ensure a smooth onboarding.
  • Have fun!

In this position you will:

  • Drive and coordinate AI adoption projects. Define standardized rollout strategies, analyze workflows, manage technical configurations, and guide customer onboarding. Serve as the primary contact for all AI-related inquiries during deployment, supporting both customers and internal teams.
  • Continuously refine deployment templates, documentation, and best practices to support scalable and efficient implementations across multiple customer sites.
  • Collaborate with external parties (customers and AI vendors) and internal teams (product management and development) to ensure brilliant workflows with seamless integration of AI aligned with customer needs and clinical workflows.

Your work will be done in close collaboration with Sectra’s customers and end users around the world, so some occasional travel and on-site presence will be expected.

Work with great people

Erwin Krikken - Support Engineer & Project Engineer
Erwin Krikken
Support Engineer & Project Engineer
"The atmosphere is always good, and my colleagues are the best. I enjoy working at Sectra and I hope that this will continue in the future."
Sofia Adolfsson - UX Designer
Sofia Adolfsson
UX Designer
"There is no sense of prestige at Sectra, no hierarchy. Everyone is listened to regardless of their position."
Erwin Krikken - Support Engineer & Project Engineer
Erwin Krikken
Support Engineer & Project Engineer
"The atmosphere is always good, and my colleagues are the best. I enjoy working at Sectra and I hope that this will continue in the future."
Sofia Adolfsson - UX Designer
Sofia Adolfsson
UX Designer
"There is no sense of prestige at Sectra, no hierarchy. Everyone is listened to regardless of their position."
Erwin Krikken - Support Engineer & Project Engineer
Erwin Krikken
Support Engineer & Project Engineer
"The atmosphere is always good, and my colleagues are the best. I enjoy working at Sectra and I hope that this will continue in the future."
Sofia Adolfsson - UX Designer
Sofia Adolfsson
UX Designer
"There is no sense of prestige at Sectra, no hierarchy. Everyone is listened to regardless of their position."
Erwin Krikken - Support Engineer & Project Engineer
Erwin Krikken
Support Engineer & Project Engineer
"The atmosphere is always good, and my colleagues are the best. I enjoy working at Sectra and I hope that this will continue in the future."
Sofia Adolfsson - UX Designer
Sofia Adolfsson
UX Designer
"There is no sense of prestige at Sectra, no hierarchy. Everyone is listened to regardless of their position."
Erwin Krikken - Support Engineer & Project Engineer
Erwin Krikken
Support Engineer & Project Engineer
"The atmosphere is always good, and my colleagues are the best. I enjoy working at Sectra and I hope that this will continue in the future."
Sofia Adolfsson - UX Designer
Sofia Adolfsson
UX Designer
"There is no sense of prestige at Sectra, no hierarchy. Everyone is listened to regardless of their position."
Adam Alsegård - Software Engineer
Adam Alsegård
Software Engineer
"I believe Sectra is a great company, with the possibility for personal growth."
Carl Folkesson - Software Engineer
Carl Folkesson
Software Engineer
"In every part of my work there is a problem that needs to be analyzed and resolved, and the feeling when you finally resolve that problem is one of the best feelings in the world."
Johan Carlegrim - General Manager
Johan Carlegrim
General Manager
"For me, Sectra is a great place to work. While everyone at Sectra is highly skilled and professional, they are also easy-going and friendly."
Ahmed Aouicha - Support Engineer
Ahmed Aouicha
Support Engineer
"My passion is helping people, and I like the responsibility that comes with my role."
Hanna Bäcker - First Line Support and Upgrade Coord
Hanna Bäcker
First Line Support and Upgrade Coord
"Our customers often call us during emergencies, and we have to solve their problems quickly. It’s clear that our work has a real impact on patients' lives."
Dave Knight - Project Manager
Dave Knight
Project Manager
"The general atmosphere and support from colleagues are what I like the most about my work."
Sonia Maria - Account Manager
Sonia Maria
Account Manager
"Sectra is a great place to work. From the fantastic work atmosphere to the cooperation between employees, to the freedom to do our job to deliver the best solutions to the customers.”"
Lindsay van Ballegooij - Account Manager
Lindsay van Ballegooij
Account Manager
"Our customers are passionate and take part in the development of our products. Every customer visit gives me new ideas and insights which can be taken back to my colleagues.”"
Zoe Varricchio - Project Manager
Zoe Varricchio
Project Manager
"Regardless of how long you have been with our organization, your ideas are always taken into consideration, and provided that they are worthwhile, they tend to be implemented."
Stephanie Dahl - Project Manager Global Search
Stephanie Dahl
Project Manager Global Search
"From day one, Sectra has felt like home for me. Working with great people, many of who I consider to be close personal friends is a luxury I do not think I will be able to find elsewhere."
Johan Uppman - Software Engineer
Johan Uppman
Software Engineer
"My journey at Sectra started with a summer job at Sectra Communications. After that, I was hooked."
Rober Kloosterman - Support engineer
Rober Kloosterman
Support engineer
"I began working a couple of days a week as a support assistant during my studies. Combining the theory from my studies with practical, real-world experience was a great way to learn."

Skills & Requirements

At Sectra, we value people for who they are: their mindset, curiosity, and willingness to grow. We’re looking for someone with solid experience in operations, customer success, or digital health/AI implementation, ideally in a fast-growing environment. Someone who thrives in cross-functional settings, enjoys solving complex problems, and takes pride in supporting and uplifting those around them.

To perform well in this role, we want you to have:

  • A Bachelor’s or Master’s degree in engineering, IT or equivalent with a strong academic performance.
  • Able to read code, understand system architecture, and write small scripts when needed (no full-time development required).
  • Experience in driving customer success and aligning multiple stakeholders.
  • Proven ability to coordinate projects, streamline processes, and communicate effectively.
  • A strong desire to contribute to a passionate, startup-minded team building something new and impactful.
  • Fluency in English.

In addition, we consider it as an asset if you also:

  • Have a background in radiology workflows or medical IT (e.g., PACS, RIS, imaging departments) and experience with DICOM/HL7.
  • Have worked in a scaling company and can bring best practices for growth and efficiency.
  • Have basic skills in Python.
  • Speak more languages than those required above.
  • Bring cross-cultural experience and high emotional intelligence.
  • Have interests outside of work, such as music, sports, or horseback riding.

The goal is for the right candidate to start as soon as possible.

We recruit on an ongoing basis. This means we encourage you to apply or contact us as soon as possible.

Depending on the role, a mandatory background security screening might be performed as part of the recruitment process at Sectra. Please reach out to the responsible hiring team if you have any questions regarding this. Learn more about our recruitment process here.

Great Place to Work

  • Making a difference

  • Great colleagues

  • Personal development

  • Innovation & technology

  • Global environment

  • Working close to customers

  • Göra skillnad

  • Personlig utveckling

  • Global miljö

  • Grymma kollegor

  • Innovation och teknologi

  • Kundfokus

  • Gør en forskel

  • Personlig udvikling

  • Globalt miljø

  • Fantastiske kollegaer

  • Innovation & Teknologi

  • Arbejde tæt på kunderne

  • Je maakt écht verschil

  • Persoonlijke ontwikkeling

  • Duurzaamheid

  • Leuke collega’s

  • Innovatie & Technologie

  • Werk samen met medische professionals

  • Gjøre en forskjell

  • Personlig utvikling

  • Globalt miljø

  • Fantastiske kollegaer

  • Innovasjon og teknologi

  • Arbeide nær kunder

About the company

Sectra develops and sells cutting-edge solutions for medical IT and cybersecurity. We help hospitals and those who are training future healthcare personnel to improve their efficiency so that patients can receive better care. We also support and help defense, authorities, and critical social functions to secure their communication against eavesdropping and protect their systems against unauthorized access. This is how we create conditions for a healthier and safer society.

One thing that identifies us at Sectra is our customer obsession— our ability and willingness to understand, create value for and stand up for our customers. This shared priority is at the core of our culture. Our customers describe this as having the knowledge to meet expectations, the passion to exceed them. As we hire for attitude and ability - train for skill, we happily expand your knowledge, if you bring the passion and willingness to learn.


Hiring manager photo

Elodie Weber | Contact Person

I'm interested
Sectra

Multiple locations | On-site
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