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Senior DevOps Engineer

DigitalRoute is the company behind how the digital world gets paid. For over 25 years, we've turned massive, complex usage data into trusted, finance-grade information that enterprises rely on to bill, price, and grow. Today, more than 400 companies across SaaS, AI, cloud, media, and telecom run their revenue-critical data through our platform with precision to the cent and zero downtime.

And the timing couldn't be better. The entire digital economy is moving away from static subscriptions toward usage- and outcome-based pricing over 75% of new digital products will price this way by 2028. That shift makes what we do essential infrastructure for every business that wants to compete. Our customers reach market 2x faster, grow 4x quicker, and cut revenue leakage by more than half. This is a company where your work has real impact and we're just getting started.

We’re hiring a Senior DevOps Engineer in Kuala Lumpur to push our CI/CD and cloud platform forward with heavy use of automation and AI/ML.

You’ll sit in our Engineering Operations department, design modern delivery pipelines, and bring AI into the toolchain where it actually helps: AI-assisted code reviews, automated test generation, smarter build caching, flaky test detection, and predictive alerts.

What you'll do

  • Build and maintain secure CI/CD pipelines for build, test, and deployment
  • Integrate AI capabilities into the delivery toolchain where they add measurable value (e.g. AI-assisted code reviews, automated test generation, smart build caching, flaky test detection, predictive alerts)
  • Use ML-based analysis to cut noise, find pipeline bottlenecks, and predict build failures
  • Automate repetitive work across the delivery lifecycle and speed up feedback loops
  • Integrate security checks (SAST, dependency scans, secrets detection) directly into pipelines
  • Partner with development teams and provide tooling, templates, and documentation for selfservice deployments

What you'll bring

  • Has proven experience in DevOps or infrastructure engineering including mentoring is ideal
  • Has real experience applying AI/ML to delivery or operations problems
  • Has led at least one initiative where smarter automation clearly improved delivery metrics
  • Is strong in AWS, containers/Kubernetes, CI/CD tooling (GitHub Actions, GitLab CI, or similar), and scripting (Python, Bash)
  • Knows observability tools like Datadog, Prometheus, or Grafana

Nice if you’ve also worked with SOC 2 / ISO 27001 / GDPR, FinOps, or oncall practices and SLOs.

Why DigitalRoute?

  • Modern stack: AWS, Kubernetes, AI/MLdriven tooling, and leading observability tools
  • Real influence on tooling, architecture, and ways of working
  • Hybrid, hightrust setup in Kuala Lumpur
  • Budget for certifications, conferences, and AI/ML skill building
  • Low-politics environment with tight collaboration across Product, Engineering, and Security

Don’t meet every single requirement?
If you have solid DevOps background and are excited about using AI/ML to improve delivery, we’d still like to hear from you. Your experience and drive to learn matter a lot.

We follow a continuous selection process, and the position may be filled before the last application date.

DigitalRoute is committed to fostering an inclusive and diverse environment, and we actively encourage qualified candidates of all genders, sexual orientations, ethnicities, disabilities, and ages to apply. Join our global and diverse company, where our differences are our strengths.

Work with great people

Ahmad Farouq - Test Engineer
Ahmad Farouq
Test Engineer
"The unique of the company is putting the employees first. As an example, in R&D everyone will do a rotation of 2 months to another team to share knowledge as well to improve our collaboration."
Johan Eriksson - Senior Solution Architect
Johan Eriksson
Senior Solution Architect
"After 18 years DigitalRoute, I still feel that I develop my skills. We develop on-the-edge technology for any industry and we are working in an international environment with supportive colleagues."
Silvia Huashuayo - Accountant
Silvia Huashuayo
Accountant
"I love my job because people care about me as a person and about my professional growth. There is a genuine spirit of cooperation and shared goals."
Josefin Malmqvist - Chief Customer Officer
Josefin Malmqvist
Chief Customer Officer
"TBD"

Great Place to Work

  • We care

  • We team up

  • We are covered

  • We work our way

  • We invest in parenthood

  • We create our destiny

About the company

DigitalRoute processes data about how customers use digital services. Our software is used by telecoms, streaming services, SaaS companies, and many others. Why does this data matter? Data about usage helps companies send accurate invoices, improve customer experiences, and control how much of a service is used. It even helps companies create entirely new services based on customer behavior. We help some of the world’s most iconic brands shift to subscription and usage-based services.


Everyone makes a differenWe believe in the individual. We are not just saying it but knowing that everyone makes a difference. Being a relatively small company with a flat organization, people here have room to influence, be visible and make a real difference. We want people to feel empowered to raise opinions, drive initiatives and take ownership.

Big-hearted across the woWe have a soul of a small and big-hearted team working together across the globe. Here, it is as natural to work with someone hundreds of miles away as with someone sitting next to you. And we do it together as one team. We actively strive for an environment where everyone feels included and valued.

Dedicated to succeed.We are a growth company with high ambitions, chosen by the most iconic brands in the world. With a true passion for our customers, we constantly go after new grounds to be at the forefront of what we do. We provide the possibilities to grow in a culture where flexibility, courage, and dedication to succeed take us to the next level.

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DigitalRoute

Petaling Jaya | Hybrid
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