Wiraya is one of Sweden’s fastest growing marketing tech SaaS companies and we are looking to add new talent to our Customer Success team. During 2018, we have delivered monetary value towards our clients very successfully. In order to stay ahead and on top of increasing client expectations, we are looking for a client centric, enthusiastic & driven Senior Customer Success Manager, for our iGaming clients, that can take us to the next level.
If you want to make a real impact on our fast-moving journey ahead, this position will be at the core of our growth during 2019.
You are a typical A player who deliver as expected and can grow with the role in line with our growth and global expansion.
You have relevant industry experience from the iGaming sector, and have preferably worked with Customer Success or Sales before.
You possess a combination of great social skills, solution focus and a profound understanding of processes.
You see yourself as structured and efficient. You deliver on time according to challenging expectations.
You have experience in strategically developing customers to showcase Best Practices and value.
You have experience of managing complex projects involving multiple parties, which initially may have unclear defined goals and targets.
You are great at building long-term relationships, have a commercial mindset and the ability to gain trust and credibility from C-level executives
You communicate fluently in both Swedish and English
You are flexible and willing to travel to client sites across Europe when necessary.
You are passionate about working in a small entrepreneurial company with a lot of drive where you have the opportunity to influence and make a true difference.
Flexible working hours
Your preferred computer/phone
Unlimited career opportunities (growing fast)
Customers that love us and our solutions
Brand new office at Stureplan - Stockholm
A product that generates profits for our clients
Ability to grow with us internationally
Possibility to influence our development
Work with other top talents
Mobile Customer Activation
Wiraya is a Managed Mobile Customer Activation software that uses data and artificial intelligence to automatically generate the optimum blend of voice, text and mobile messaging to inspire action from businesses' customers.
Wiraya generates exactly the right message, to the right people, at the right time, through mobile channels.
It's used whenever you need your customers to do, know, update, start, stop, change or buy something.
We call it Mobile Customer Activation, and it's already helping Europe's leading brands to onboard their customers, increase customer lifetime value, reduce churn and win their customers back.
Why work at Wiraya?
2012Wiraya was awarded a distinction in the Rising Stars as number two of the fastest growing companies in Sweden following a growth of 642% (2009-2011).
2013A year with continued strong growth and new major projects delivered, all with proven very positive effects on the bottom line for our clients.
2014Nominated for the marketing award 'The Golden Key' together with agency Gadd and our client If. Rated as Sweden's eighth fastest growing technology companies in accordance to Fast 50 (Deloitte). Wiraya shows profitability despite the rapid growth rate.
2015The owners choose to invest capital to further accelerate development, and we grow from 10 to 22 talented employees and again increases the growth rate. We recruit top talents with backgrounds from iZettle, Salesforce, Groupon and Episerver.
2016Brand new office in Hitechbuilding at the heart of Stockholm to host the rapidly growing fantastic Wiraya-team. Expanding to United Kingdom and opens an office in London.
2016Growth rate exceeds 80% during 2016 which means we're one of the fastest growing tech companies in Europe. We're now nearly 40 employees.
2017Introducing artificial intelligence in our product increasing our customers' conversion rates even further. We continue to grow. One of the 50 fastest growing tech companies in Sweden according to Deloitte, with a turnover of 47 MSEK and 45 employees.
2018European Commission awards Wiraya €2 million to stimulate artificial intelligence innovation in Europe. The ever growing Wiraya team moves into our new office at Stureplan.
Stockholm +1 more