Wholesale Operations Coordinator

Job Description

Acne Studios is a progressive luxury house and through collaboration and curiosity, we set high aspirations and strive for excellence. We value everyone’s contribution and embrace feedback to develop ourselves and others. We aim to minimize our environmental impact across all our operations and to address societal challenges in the way we conduct our business.

As a Wholesale Operations Coordinator at Acne Studios HQ in Stockholm, you support the global wholesale business by ensuring operational accuracy, smooth cross functional collaboration, and dependable support to our external partners. Your work enables efficient order handling and goods distribution to wholesale partners worldwide, and it contributes directly to partner satisfaction and the overall performance of the wholesale channel.

CULTURE OF COLLABORATION

We firmly believe that when you feel supported, included, and trusted, it enables you to enjoy your work and thrive in it. You will be a part of a team of colleagues with diverse roles and backgrounds, each with their unique skills and experiences.

WHAT YOU WILL DO

As Wholesale Operations Coordinator, your main contribution is to secure efficient order and shipping management and ensure that our wholesale partners receive their deliveries on time. Your work will support partner satisfaction and reliable delivery execution by:

• Handling daily wholesale operations and order flows, including shipment and returns processes
• Providing operational support across departments and collaborating with Wholesale, Supply Chain, and Finance
• Completing ad-hoc administrative tasks in response to partner needs, such as delivery schedules, guideline communication, and general support
• Contributing to department objectives, including delivery performance targets and service levels set by the Commercial department

WHO YOU ARE

You have high aspirations and focus on details that create substantial impact. You enjoy working as a team and you embrace feedback to develop yourself and others. You are curious and thrive in a dynamic environment. Cooperation, respect, and clear communication are important, along with your ambition to learn and grow. If these qualities speak to you, we would love to have you on our team.

Specific personal qualities for this role:

• Proactive and initiative driven, with the ability to anticipate needs and take action to secure strong outcomes
• Organized and detail focused, ensuring accuracy and clarity in daily work
• Effective communicator who engages confidently with both internal and external partners
• Adaptable team player who contributes to collective success

Specific experience and knowledge for this role:

• A bachelor’s degree in any field, as well as experience in customer service or logistics, is considered meriting
• Strong numerical, analytical, and problem solving abilities
• Clear communication skills and a strong service mindset
• Proficiency in Acne Studios IT landscape, including ERP (Dynamics D365), WMS, BI QlikView, Centric PLM, and MS Office with emphasis on Excel, Word, and PowerPoint
• Fluency in English and Swedish, with additional language skills seen as an advantage

What matters most to us is not whether you master all the listed knowledge and skills. We are dedicated to recognizing the potential in each individual. We embrace diversity of people as well as ideas and viewpoints and encourage everyone's individual expression of their own identity.