Job Description
Are you a hands‑on technician who enjoys helping customers and solving technical problems on the spot?
Then we have a great opportunity for you in our Service Department in Horst. As a Field Service Engineer, you work in intensive livestock farming, horticulture and storage technology. You check, test and start up our automation systems, both in the Netherlands and abroad. You are the link between the customer and the technology and you help customers and colleagues with technical questions.
Skills & Requirements
Your tasks as a Field Service Engineer:
- Checking, testing, and starting up automation systems, including programming, sensors, actuators, and hardware
- Solving malfunctions and doing service visits for customers worldwide
- Answering and registering technical questions from dealers, end users and colleagues
- Preparing and guiding tests on location
- When you are not working in the field, you support the global helpdesk by helping internal and external customers with technical questions by email or phone
- Giving technical training to colleagues and dealers Providing technical support to Sales, Engineering, and Documentation Advising customers about technical options, requirements, and solutions
What we ask from you:
- A Technical MBO 4 or Bachelor degree, such as Agrotechnology, Mechanical Engineering, Mechatronics or Industrial Automation
- Affinity with poultry, livestock or crop storage
- Willingness to travel internationally
- Experience as a service or helpdesk technician (5 years is a plus)
- Good Dutch and English skills; German is an advantage
- Strong technical knowledge, preferably in electronics and automation
- Analytical skills: you can understand and solve problems quickly and have a friendly and service‑oriented attitude
- Experience with MS Office
About the company
Hotraco Group is a global group of innovative and technically advanced companies active in the agricultural, horticultural, and industrial sectors, focusing on the development and integration of control technology-oriented solutions. We are located in Horst, the Netherlands.
We develop innovative systems for complete automation for poultry, pig, and dairy farms, automation solutions for horticulture, ventilation and storage technologies for growers and storekeepers, industrial power management, and Legionella prevention.
