Associate Project Manager, Information Systems

Job Description

Qualifications & Experience:

• Bachelor’s degree in Business, Supply Chain, Operations, or a related field preferred.
• 4+ years of experience in project management, supply chain, ERP enablement, and/or operational readiness roles.
• Hands-on SAP experience (SAP S/4 preferred); ability to navigate the system and support troubleshooting.
• Experience supporting ERP or large system integration programs.
• Strong written and verbal communication skills; able to communicate clearly with diverse stakeholders.
• Demonstrated ability to work independently, prioritize effectively, and manage competing demands.
• Highly detail-oriented with strong follow-through.
• Comfortable working in a fast-paced, evolving environment.
• Willingness to travel domestically (~15%), including monthly visits to manufacturing sites.

Role Overview:

• We are seeking a highly capable, hands-on contractor to support the Procure-to-Pay (PTP) workstream within a large-scale ERP transformation program.
• This role is a critical execution and coordination position, requiring strong project management discipline, end-user engagement, and on-site readiness support—particularly across our internal Contract Manufacturer (CM) teams.
• This individual will serve as a primary execution partner for the PTP workstream, owning tracking, coordination, communication, and readiness activities end to end.
• Success in this role requires someone who is comfortable leading without title, proactively identifying gaps, and driving work to closure in a fast-moving, highly visible environment.
• The ideal candidate:
  • o Is highly organized, proactive, and comfortable owning outcomes.
  • o Has hands-on SAP experience and understands how end users actually work in the system.
  • o Thrives in ambiguity and is willing to learn quickly, adapt, and solve problems.
  • o Communicates clearly, confidently, and consistently with both business and IT stakeholders.
  • o Is comfortable engaging directly with end users, including on-site support during go-live and hypercare.

Key Responsibilities:

• Training & Enablement Support
  • Partner with the Internal CM PTP Business Process Owner (BPO) and IT to review, refine, and validate training materials and exercises.
  • Ensure training content is accurate, usable, and aligned to future-state processes.
  • Support execution of training readiness activities, including validation of training environments and materials.
• End User Engagement & Readiness
  • Partner with Deployment Group (DG) leaders to confirm accurate end-user role mapping.
  • Test and validate training IDs (login access, navigation, issue identification); troubleshoot and escalate issues as needed.
  • Support training deployment with end users, including:
    • Readiness tracking and confirmation of execution capability
    • Re-review of materials with end users as needed
    • Support updates to end-user business process documentation
  • Act as an on-site PTP lead for internal CM processes during go-live and hypercare, including:
    • Hands-on user support and floor walking
    • Logging and tracking defects and issues
    • Escalating issues through defined program channels
• Project Management & Execution
  • Own and actively manage PTP deliverables, ensuring tasks are tracked, driven, and closed.
  • Develop and maintain trackers, status reports, and dashboards aligned to program milestones.
  • Identify risks early, support mitigation planning, and communicate clearly and consistently.
  • Support change management and structured problem-solving for process and readiness challenges.
• Program Coordination & Communication
  • Facilitate cross-functional coordination across PTP, FTP, IT, DGs, and site teams.
  • Provide logistical and administrative support for workshops, training sessions, and site visits.
  • Build clear, professional presentations and communications for leadership, DGs, and end-user audiences.
• Future Release & Continuous Improvement
  • Support lessons learned activities and incorporate improvements into our PTP ways of working.
  • As future releases or projects begin, support onboarding of new end users and sites, including:
    • Global template overviews
    • Readiness planning and execution support