Consultant Data Engineer

Job Description

Preferred Skills

• Strong analytical and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent written and verbal communication skills.
• Agile/Scrum experience is a plus.

Key Responsibilities

• Design, develop, and implement ServiceNow applications and enhancements using JavaScript, Flow Designer, Script Includes, Business Rules, UI Policies, etc.
• Lead the development of solutions within ITSM, ITOM, HRSD, CSM, and/or other modules based on organizational priorities.
• Collaborate with stakeholders, BAs, and process owners to understand requirements and deliver efficient, scalable ServiceNow solutions.
• Build and manage REST/SOAP integrations with external systems and internal tools.
• Support platform upgrades, clone processes, and performance tuning.
• Ensure development follows best practices, coding standards, and governance models.
• Troubleshoot issues, perform root cause analysis, and provide timely resolution for incidents and problems.
• Create and maintain technical documentation and knowledge articles.
• Mentor junior developers and contribute to the team’s technical growth.