• Can you text, chat and e-mail with different people while eating a doughnut, all at the same time?
• Do your family members call you whenever they encounter a computer problem?
• Do you have a hunger for anything and everything digital?
• Do you have a pleasant voice and the patience of a saint?
Sounds like you? Great, then we want you! We at F-Secure are all about protecting the digital side of things. You will be the go-to person for our clients and customers worldwide. You get to rub shoulders and work with the fellows who are always pushing the envelope when it comes to technology, online security, and privacy. We work to set the Internet free and are now hiring a Customer Service Engineer to join our team.
WHAT DOES IT TAKE TO SUCCEED IN THIS ROLE?
WHAT DO WE OFFER?
Stable work schedule - we work only during EU business hours!
A unique chance to participate in a new team in our newly created Customer Care Poznan operations. You can become part of something great!
An active role in the dynamic Customer Care and Customer Advocacy organizations. We do what others talk about!
Working together with dedicated and talented Fellows who will support you wherever they can.
A flexible working environment where we put a lot of emphasis on our employees´ wellbeing. Customer Care constantly reaches the highest employee satisfaction scores at F-Secure and we are very proud of it!
And of course, we offer a competitive salary and benefits including health care, life insurance, company supported sports activities, training budget, English classes and many more things to keep our best asset – people - happy!
Over 1,600 amazing colleagues in 25 countries
Possibility to protect the world
Work with best of class experts who care
Relaxed, open and fun working environment
32+ of nationalities
Global with the spirit of a small company
At F-Secure, we are committed to helping people and businesses be free in the digital world, without having to worry about cyber security. Every day, our Fellows face the daunting challenge of outsmarting those that disrupt the digitalized world. A difficult task, we know, but something we all come together to do for our customers. We make the world a safer place.
Our Fellowship of people have a shared interest in being successful together and being open and honest with each other. At F-Secure, we meet each other as equals, but challenge each other’s ideas – we believe this makes us all better and creates a more secure environment for our customers.
As an F-Secure Fellow, you’ll be joining a tight knit network of over 1,600 colleagues, spread over 25 offices around the world. To us, Fellowship means that what we do together is more important what I do. At F-Secure you will be part of our Fellowship. Be who you are – bring your best self.
1988F-Secure established under the name Data Fellows
1992First public hysteria about a computer virus
2002First Antivirus for mobile phones
2009F-Secure's next step into the cloud
2010The trouble with cyber espionage
2016F-Secure aims to become the leading European cyber security company
2003It begins... MWR InfoSecurity is founded.
2006MWR publishes it's first security advisory, an early step in establishing our research-led culture
2006Our first presentation at DEFCON, the first of many successful security conference appearances
2008We officially launch MWR Labs, the home of our leading security research, resources and testing tools
2008HackFu, our unique themed cyber security experience kicks off, becoming an annual fixture.
2010MWR secures its first of multiple pwn2own wins, this time finding a major vulnerability in Apple’s Safari browser
2015Launch of Countercept, a managed attack detection service leveraging the years of cyber security expertise within MWR.
2018MWR InfoSecurity joins the F-Secure family which leads to a presence in a total of 5 continents