Job Description
As an Account Manager at Hudson Talent Solutions, you will play a crucial role in fostering strong relationships with our clients and ensuring their satisfaction with our services. In this position, you will be responsible for managing a portfolio of accounts, identifying new business opportunities, and providing tailored solutions to meet our clients' unique needs.
Your primary duties will include:
- Maintaining regular communication with assigned clients to understand their evolving requirements and provide proactive support
- Developing and executing strategic account plans to drive growth and retention
- Identifying new business opportunities within your client accounts and collaborating with the sales team to secure new contracts
- Serving as the primary point of contact for your clients, addressing their concerns and ensuring a seamless service experience
- Gathering and analyzing client feedback to identify areas for improvement and inform the development of enhanced service offerings
- Collaborating cross-functionally with the recruitment, operations, and marketing teams to deliver exceptional results for your clients
- Staying up-to-date with industry trends and best practices to provide valuable insights and recommendations to your clients
To be successful in this role, you should possess strong communication and interpersonal skills, a proven track record of account management, and a deep understanding of the talent acquisition industry. If you are passionate about building lasting partnerships and driving business growth, we encourage you to apply for this exciting opportunity.
Skills & Requirements
Required skills for the position of Account Manager at Hudson Talent Solutions:
• Strong communication and interpersonal skills
• Proven track record of successful account management
• Deep understanding of the talent acquisition industry
• Ability to maintain regular communication with clients and understand their evolving requirements
• Skill in developing and executing strategic account plans to drive growth and retention
• Capability to identify new business opportunities and collaborate with the sales team to secure new contracts
• Proficiency in serving as the primary point of contact for clients, addressing their concerns, and ensuring a seamless service experience
• Skill in gathering and analyzing client feedback to identify areas for improvement and inform the development of enhanced service offerings
• Ability to collaborate cross-functionally with various teams to deliver exceptional results for clients
• Knowledge of industry trends and best practices to provide valuable insights and recommendations to clients
About the company
Company Overview
Hudson Talent Solutions (formerly Hudson RPO) is a global talent solutions partner specializing in Recruitment Process Outsourcing (RPO), Managed Service Provider (MSP) solutions, and integrated talent services. The company operates across the Americas, EMEA, and APAC, with headquarters in Tampa, Florida and major delivery centers in Edinburgh, Dubai, India, Shanghai, and Manila.
History and Evolution
- Founded: 1999, originally as Hudson RPO.
- Rebrand: In 2025, Hudson RPO evolved into Hudson Talent Solutions to reflect a broader vision and expanded global capabilities.
- Ownership: Subsidiary of Hudson Global, Inc., a publicly listed company on NASDAQ.
- Recent Milestone: Acquisition by Star Equity Holdings, strengthening global reach and technology-driven service delivery.
Scale and Reach
- Employees: Approximately 1,000 globally.
- Global Presence: Operating in 30+ countries, delivering services in 47+ markets.
- Centers of Excellence: Located in Tampa, Edinburgh, Dubai, India (Hyderabad, Trichy, Bangalore), Shanghai, Manila.
- Annual Impact: Over 28,500 hires annually, supporting clients in 35+ languages.
Core Services
- Recruitment Process Outsourcing (RPO): End-to-end recruitment solutions tailored to client needs.
- Recruiter on Demand (RoD): Flexible, surge-ready recruitment support for short-term or sustained capacity.
- Talent Advisory: Strategic consulting to optimize workforce planning and hiring processes.
- Employer Branding & DEI: Evidence-based approaches to diversity, equity, and inclusion embedded in every hire.
- Technology Enablement: Proprietary platforms like Hudson TalentFusion for digital hiring ecosystems.
- Contingent Workforce Solutions: Vendor-neutral models for compliance and cost control.
Industry Focus
Hudson Talent Solutions serves highly regulated sectors such as:
- Financial Services
- Life Sciences
- Technology
- Manufacturing
- Media & Advertising
- Government and Public Sector
