Engineer

Job Description

Job Description:

• We are seeking an engineer who can independently support operational technologies, instrumentation, and building related systems while owning IT system lifecycle (SLC) and change management activities.
• This role involves planning and executing upgrades, coordinating infrastructure changes, and maintaining compliance with AbbVie IT, cybersecurity, and quality standards.

Representative Responsibilities:

• Technical Execution & Platform Support
• Independently plan and carry out OS, database, and application upgrades across diverse OT and instrument systems in partnership with infrastructure and application teams.
• Support installations, updates, and integrations for various facility related technologies and monitoring platforms.
• Build and manage test/PoC environments and validate system compatibility with existing infrastructure.
• Manage service and admin accounts for assets, as well as accurate infrastructure mapping and architecture references
• System Lifecycle & GxP Documentation
• Own creation, maintenance, and closure of SLC deliverables and application support playbooks, including requirements, design docs, risk assessments, testing, and change controls.
• Execute work in alignment with GxP change management expectations, ensuring timely and accurate documentation and JIRA updates.
• Communicate status, risks, and decisions proactively and clearly to stakeholders.
• OT Connectivity, Networking & Infrastructure Integration
• Troubleshoot OT communication paths, firewall rules, and protocol issues in partnership with
• Network and Cybersecurity.
• Support network segmentation/VLAN efforts and document related changes as part of lifecycle deliverables.
• Assist with cloud ↔ on prem technology transitions where needed.
• Cross Functional & Vendor Collaboration
• Work directly with external vendors and facilities partners to deploy and support systems while ensuring compliance and cybersecurity alignment.
• Translate business and technical needs into actionable tasks and documentation.

Desired Experience & Qualifications
Core Requirements

• Experience supporting OT, instrumentation, or facility related technologies (e.g., metrology, BAS, controls, alarms, sensors).
• Needs to be able to travel to North Chicago for occasional support and on-site activity
• 5-7+ years of experience with IT system lifecycle activities and comfort operating within change management frameworks.
• Demonstrated ability to work independently or as a team delivering technology solutions on time and budget
• Ability to scope and estimate work and anticipate complexities in assigned work.

Additional Useful Experience

• Exposure to network segmentation, VLANs, firewall troubleshooting, and OT connectivity.
• Familiarity with IT security expectations for OT systems.
• Experience managing vendors and collaborating with Facilities, Infrastructure, and Security teams.

Success Traits

• Operates effectively as a hybrid business/technology resource-directed, organized, effective communications, and accountability.
• Strong communicator who provides clear updates without prompting.