Senior HR Specialist
- Applications are considered on a rolling basis
- Iași
- Hybrid
Are you passionate about HR, collaborating with people from diverse cultures, and working in a team that influences the future of the company? Wouldn’t you enjoy working in an organization with an unrivaled and supportive culture—where we care about you as a person as well as your success?
We are looking for a Senior HR Specialist to join a market-leading company in Accounts Payable (AP) automation, recognized for its innovation and customer impact.
As a Senior HR Specialist, you will be part of Basware's Global HR Admin Service Delivery Center of Expertise, working closely with colleagues in the US, Europe, and Asia. In this role, you will help drive operational HR excellence, focusing on key projects like payroll implementation and other critical initiatives planned for the coming year.
You will provide operational HR services aligned with global and local company policies and procedures while leveraging our advanced global digital platforms, tools, and systems. Tight collaboration with global HR teams, employees, managers and other stakeholders is essential. Reporting to the Global HR Admin Service Delivery Lead, you will work independently, take ownership of your responsibilities, and contribute to the development of HR processes within a virtual Service Delivery environment, while partnering closely with the Regional HR Business Partner.
Key Responsibilities
Operational HR Services
- Act as the first point of contact (Tier 1) for employee and manager inquiries, addressing standard HR-related questions based on established processes and policies. Collaborate seamlessly with various HR stakeholders to ensure effective resolution.
- Proactively manage employee life-cycle processes and related data management, including:
- Employee on-boarding and off-boarding
- Payroll processing and reporting
- Employment-related documentation
- Administration of employee benefits and employment-related insurance management/renewals
- Vacation and absence management
- Office management and admin support for local offices
Project Involvement
- Support and lead tasks related to key HR projects such as global payroll harmonization and HRIS upgrades.
- Drive continuous improvement of processes and policies, ensuring alignment with organizational goals and industry best practices.
Work with great people
Skills & Requirements
Skills & Requirements
To thrive in this role, you need to have:
- Expertise in managing HR processes, systems, and tools, with a preference for proficiency in Microsoft products and modern HRIS platforms;
- Proven experience or interest in HR process documentation;
- Experience in HR activities supporting the full employee life cycle, ideally within a Global HR Admin Service Delivery environment;
- Excellent collaboration and communication skills, capable of working effectively with stakeholders in a global, fast-paced environment;
- A structured, detail-oriented approach with strong problem-solving skills;
- A proactive, customer-centric mindset, paired with enthusiasm for developing new ways of working;
- Fluency and proficiency in English are required.
Awareness of artificial intelligence concepts, tools, or applications is considered a strong asset. We highly value candidates who demonstrate curiosity, a proactive mindset, and a willingness to explore and incorporate AI-driven technologies into their work. Familiarity with AI tools such as ChatGPT, Microsoft Copilot, or similar platforms is a plus, particularly for enhancing HR workflows and content creation. We actively support continuous learning in this area.
What we offer:
- Collaborative environment with world-class specialists in Recruiting, Performance and Reward, Learning and Development, HR Technology, and Service Delivery.
- Open and inclusive company culture that promotes equal opportunities and diversity.
- Employee well-being initiatives that promote work-life balance.
- Extensive learning and development opportunities for professional growth.
- Opportunity to contribute to the expansion of a small but growing service delivery team and influence new ways of working.
Great Place to Work
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We Drive Customer Value
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We Take Ownership
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We Are Bold
About the company
Basware is how the world’s best finance teams gain complete control of every invoice, every time. Our Intelligent Invoice Lifecycle Management Platform ensures end-to-end efficiency, compliance and control for all invoice transactions. Powered by the world’s most sophisticated invoice-centric AI – trained on over 2 billion invoices – Basware's Intelligent Automation drives real ROI by transforming finance operations. We serve 6,500+ customers globally and are trusted by industry leaders including DHL, Heineken and Sony. Fueled by 40 years of specialized expertise with $10+ trillion in total spend handled, we are pioneering the next era of finance.
Joining Basware means you’ll join a team filled with innovators, passionate about their work and enthusiastic about the industry we’ve pioneered. You’ll work alongside highly motivated, capable, and friendly individuals who collaborate to deliver world-class solutions and services. A critical part of our culture is the high amount of trust we put into our employees—we want everyone to make a difference, so we offer flexibility in how you work, giving you the freedom and support to deliver your best results. We truly live our values where:
We Drive Customer Value, We Take Ownership and We Are Bold in everything we do, to make it all just happen for our customers.
2025Gartner Magic Quadrant Leader for Accounts Payable Applications. Basware and Deloitte create Center of Excellence
2024Launch of World’s 1st AP-Powered GenAI
2023Growth through acquisitions, Glantus and AP Matching
2022Basware became a privately-held corporation in a go-private transaction led by software private equity firm Accel-KKR
2020Recognized market leader, including Gartner Magic Quadrant. Global operations, 20+ offices worldwide
2012Launch of cloud-based B2B platform for transaction collaboration on Basware's Network
2005Launch of fully integrated Purchase-to-Pay solution suite
2000Basware listed on Helsinki Nasdaq, launch of purchase management software & e-invoicing service
1992Launch of first financial management software
1985Basware founded in Finland
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