Quality Warehouse Team Lead
- Elkhart
- On-site
Dometic is a global market leader in the mobile living industry. Millions of people around the world use Dometic products in outdoor, residential, and professional applications. Dometic Land Vehicles Americas is a trusted provider of high-end products for recreational vehicles, commercial passenger vehicles and overlanding vehicles in North America, Latin America, and the Caribbean. We are on a journey of continuous growth – now looking for our next star – a passionate Quality Warehouse Team Lead within our Quality capability. This position reports to Quality Assurance Manager and will work in Elkhart, IN.
About the position
The Quality Warehouse Team Lead is responsible for daily execution, compliance, and control of Quality Warehouse 35177 operations. This role ensures physical layout discipline, process adherence, and accurate inventory management for QA Hold, Inspection/QWO, Rework, QA Review, and final disposition activities. The position serves as the single point of accountability for enforcing quality warehouse controls.
Your main responsibilities
Process Management:
- Own daily execution of Quality WH 35177 operations and enforce approved process flow.
- Ensure all material movements are authorized, documented, and compliant with Quality procedures.
- Maintain strict control of warehouse zones: QA Hold, Inspection/QWO, Rework, QA Review, Released, Scrap/RTV.
- Execute and verify accurate ERP (D365) inventory transactions.
- Lead and coordinate warehouse personnel assigned to Quality activities.
- Train team members on Quality procedures, work instructions, and safety requirements.
- Serve as primary escalation point for Segment Quality Assurance, Warehouse Operations, and Supply Chain.
- Perform routine audits and zone checks to ensure compliance.
- Support investigations of nonconforming material and inventory discrepancies.
- Drive continuous improvement initiatives to reduce rework, delays, and risk.
- Serve as the primary point of contact for all rework requests, including internal QA/QC findings, customer returns (RMA), Sales and engineering change requests.
- Evaluate and assess the scope of each rework request to determine feasibility, resource needs, and timeline.
- Develop and implement standardized procedures for the rework process, ensuring consistency, compliance, and efficiency.
- Create and manage rework plans, including steps, tools, documentation, and responsible parties.
- Coordinate cross-functional communication with Segment Quality Assurance, Production, Engineering, Inventory Control, Sales and Customer Service.
Planning & Execution:
- Prioritize rework jobs based on urgency, business impact, and resource availability.
- Allocate and schedule resources (people, tools, materials, workstations) to execute rework efficiently.
- Monitor progress to ensure timely completion, resolving issues as they arise.
- Perform hands-on rework tasks as needed, especially for complex or sensitive jobs.
Documentation & Compliance:
- Maintain accurate records of rework requests, root causes, actions taken, labor hours, and materials used.
- Ensure that reworked products comply with applicable quality standards, customer specifications, and regulatory requirements.
- Support root cause analysis and corrective action implementation in collaboration with QA and Engineering.
- Provide detailed rework reports to management and relevant stakeholders.
People & Training:
- Train rework technicians and operators on proper methods, tools, and documentation requirements.
- Supervise team members, providing daily directions, performance feedback, and coaching.
- Foster a culture of accountability, quality focus, and continuous improvement.
- Continuous Improvement:
- Analyze rework trends to identify patterns and recurring issues.
- Recommend and lead initiatives to reduce rework volume and improve upstream processes.
- Participate in quality and process improvement teams.
What do we offer?
You are offered an interesting role in a dynamic, fast paced, and global environment with great opportunities to grow and take on new challenges. The growth at Dometic is continuous – which gives you great possibilities to evolve with the company.
- Medical/Dental/Vision Insurance
- Employee Assistance Program (EAP)
- Disability insurance (STD/LTD)
- 401 (k) with company match
- PTO
- Company defined holidays and two floating holidays for you to use as you choose
- Paid maternity/paternity leave
- Tuition assistance
- Membership reimbursement (wholesale club and gym)
- Employee discounts on our incredible products
- Opportunities to make an impact
Work with great people
Skills & Requirements
A suitable background would be a solid experience within xxx and xxx – as well as the following qualifications and experiences:
- High School Diploma or GED required, additional education a plus.
- 3-5 years of experience in a manufacturing, repair, or quality-focused environment.
- Prior supervisory or team lead experience preferred.
- Strong understanding of manufacturing processes, quality systems, and root cause analysis.
- Ability to read and interpret technical documents, engineering drawings, and rework instructions.
- Excellent organizational, communication, and problem-solving skills.
- Understanding reading and recording current amperage and temperature.
- Basic understanding of HVAC preferred.
- Basic electrical knowledge with 120V AC and 12V DC preferred.
- Mechanical aptitude.
- Common knowledge and usage of the following tools and various testing equipment:
- 110 Power
- 12 V Power
- Voltmeter
- Vacuum Pump for removing R134A and R410A
- Propane
- Multi Meter
- Pressure Gauge
- Screw Gun
- Sniffer For Coolant Leak
- Hi Pot Tester
- Die Injector
- Computer skills using ERP/MRP systems in a manufacturing environment.
- Must be able to sit or stand for extended periods of time, lift to 40 lbs. and perform other basic physical demands of the position as needed.
To be successful in this role, we believe that you possess the following skills, competencies & characteristics:
- Work is performed in a production/manufacturing environment with moderate noise levels.
- Occasional lifting up to 50 lbs., standing/walking for extended periods.
- Some off-shift or weekend work may be required based on rework volume.
- Effective English written and verbal communication skills and the ability to follow orders and flexibility to perform additional tasks required
Dometic’s Core Values
To thrive and succeed in this role, you understand the importance of our core values – Together We build our future, We play to win, We embrace change, and We walk the talk; these values reflect the heart and soul of Dometic, and they define what it takes to work here and how we do things.
Dometic operates with a hybrid policy. We see the social aspect of being in the office, meeting colleagues, having short coffee break interactions or a quick face to face meeting as key to success as we become more productive and fast paced in terms of problem solving, learning, cross functional collaboration and not the least in a way to have fun at work!
Are you our next star? Then we would love to see your application.
Dometic is passionate about building together an inclusive and equitable working environment, that respects individual strengths, views, and experiences. We believe that diversity enables us to thrive across our differences. Be yourself and join us!
Dometic is proud to be an equal opportunity employer. Dometic evaluates qualified applicants without regard to race, color, religion, age, gender, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
About the company
Dometic is a global outdoor tech company on a mission to make mobile living easy. Leveraging our core expertise in cooling, heating, power & electronics, mobility, and space optimization, we empower more people to connect with nature and elevate their sense of freedom in the outdoors. We achieve this by creating smart, sustainable, and reliable products with outstanding design. Millions of people around the world use our products while camping and exploring nature with their cars, RV's, or boats. Our range of offerings includes installed products for land vehicles and boats, as well as standalone solutions for outdoor enthusiasts.
We employ approximately 7,000 people globally and sell our products in more than 100 countries. In 2024, we reported net sales of SEK 25 billion (USD 2.3 billion) and are headquartered in Stockholm, Sweden.
Jeff Kovalesky | Contact Person
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