Brand & Communications Specialist

Job Description

Are you interested in joining of Europe's fastest growing companies? Do you want to impact the wellbeing of millions of users?
If yes, join us to make an impact in a fast-paced and dynamic environment where you’ll play a key role in driving financial accountability, supporting strategic decisions, and enabling sustainable growth.

Epassi’s purpose is to boost everyday well-being. We are a leading provider of employee benefit solutions across Europe. We were established in Finland in 2007, and in 2008 we were the first company to launch a mobile-payable employee benefit payment solution in Europe. Since then, we have consistently grown, diversifying our products and introducing our services into new markets.
Epassi has been awarded by the Financial Times as one of the fastest-growing companies in Europe on multiple occasions.

Your mission:

As our Brand & Communications Specialist your mission is to execute and strengthen the Epassi brand presence across the UK market, ensuring a consistent, engaging and high-quality representation across all external touchpoints. You will play a key role in building brand awareness, credibility and engagement through PR, social media, digital channels and brand-led initiatives.

Your responsibilities will be:

• Execute and maintain a consistent brand presence across all UK channels and touchpoints
• Act as a brand guardian by owning and enforcing brand guidelines, tone of voice and visual identity
• Manage the day-to-day relationship with the external PR agency
• Execute the UK PR plan in line with the strategy set by the Marketing Director
• Lead and deliver brand-led initiatives, campaigns, awards and sponsorships
• Own and manage Epassi UK social media channels
• Manage and update website content to ensure accuracy, relevance and brand alignment
• Track and report on PR coverage, share of voice, SEO and brand visibility metrics
• Collaborate closely with Product, Growth and global teams to ensure brand alignment across demand and product campaigns

You’ll be successful in this role if you:

• Ensure the Epassi brand is consistently and accurately represented across all channels
• Deliver clear, well-aligned brand messaging that is understood internally and externally
• Build engaging and active social media channels aligned with brand goals
• Maintain accurate, up-to-date and on-brand website content
• Deliver PR activity that generates regular, relevant coverage aligned with brand objectives
• Identify and execute awards and sponsorship opportunities effectively
• Deliver brand-led initiatives on time and to a high standard
• Maintain or improve organic visibility (SEO and share of voice)

What you’ll be doing (daily):

• Coordinating with the external PR agency and monitoring ongoing PR activity
• Creating, scheduling and managing social media content
• Updating website content using WordPress
• Tracking performance metrics including PR coverage, SEO and share of voice
• Supporting podcasts, partnerships and other brand-building initiatives
• Working with the global studio team or external designers on brand assets
• Collaborating cross-functionally with Product, Growth and Marketing teams
• Managing awards submissions and sponsorship execution

What you should bring:

• 2–4 years’ experience in brand, communications, digital marketing or PR roles
• A degree in Marketing or a related field
• Hands-on experience managing social media channels and website content
• A basic understanding of SEO principles and organic visibility
• Experience working with external agencies
• Confidence using tools such as WordPress, Canva, Asana and Google Analytics

Your language profile:

• Native or fluent English (written and spoken)

Your track record:

• Successfully executed brand or communications initiatives
• Managed PR or marketing agency relationships
• Delivered engaging social media and digital content
• Supported or led campaigns that increased brand awareness or visibility

Your competency profile:

• Strong written communication skills and attention to detail
• Highly organised, proactive and comfortable working cross-functionally
• Able to manage multiple projects and priorities simultaneously
• Collaborative mindset with a strong sense of brand ownership

Where you can find us: Rockwood House, Perrymount Road, Haywards Heath, West Sussex