Chief Purser - 6 months Fixed Term Opportunity
- Application Deadline: Feb. 8, 2026
A bit about the role:
The Chief Purser role is critical in the efficient running of the operation onboard.
You’ll be responsible for all matters from Immigration, Clearance of the vessel to providing expert knowledge and guidance on all crewing and HR matters as well as playing an active role in the safety culture onboard.
Skills & Requirements
Duties and responsibilities include:
- Responsible for the ship’s clearance, both passenger and crew in all ports
- Accountable for allocation of crew cabins
- Accountable for ensuring crew compliance
- Accountable for ensuring crew systems are accurate and up to date including crew sign on, wage registration and documentation for compliance
- Central responsibility and coordination of crew needs against the crew complement with key stakeholders.
- Responsibility for the booking of all logistic requirements
- Central responsibility and coordination onboard for all training/courses
- Assist Master and Ship Management in personnel cases such as HR matters such as disciplinary cases, conflicts onboard
- Operate an ‘open door’ policy ensuring availability to crew members to support them whilst onboard with rotations requests, logistics issues/requests and any issues as they arise
- Responsible for ensuring all crew communication onboard is delivered.
Qualifications
Essential:
- Experienced in the role of Crew Pursers / Passenger Admin Officer onboard cruise or expedition ships for at least 3 years
- Knowledge of worldwide itineraries/immigration and port requirements
- Fluent in English (oral and written)
- Service Orientated
Desirable:
- HR Advisor / HRBP experience
- Fluency in other languages
- Knowledge of Norwegian NIS Flag vessel requirements
Great Place to Work
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Passionate Explorers - We are proud of our history and are driven to create more.
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‘Can-Do’ Mindset - We jump-in and proactively contribute to the greater good.
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Supportive and Collaborative Teams - We are curious and generous with our knowledge. We Trust.
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Genuine Interactions - We want all people to be their true selves.
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Humble Leadership - We have a short distance between leaders and teams.
About the company
Since 1896, HX have championed sustainability in the expedition cruise sector. From launching the world’s first battery-hybrid expedition cruise ships to banishing heavy fuel oil and single use plastics from our fleet. We are at the forefront of driving sustainable practices in expedition cruises that prioritise greener travel.
For nearly 130 years we have been committed to continuously improving what we do for our guests but also for the people we work with.
We are a group of explorers who want to seek out the very best journeys for our guests but also for ourselves. We take our guests on big life-changing adventures, from the stunning wilderness of the Arctic to the incredible creatures on the Galápagos Islands all on our purpose-built expedition ships. Our HX fleet explore hundreds of destinations in over 30 countries across 5 continents.
Our ambition is strong and lofty – we want to become the number one sustainable expedition brand in the world. But we recognise we need passionate explorers, with can-do mindsets, humble leadership skills which bring people together for genuine interactions in a supportive and collaborative way.
As a newly branded company built on a 130-years heritage, HX is at an exciting new chapter and as we embark on this new journey, we believe your skills and passion could thrive. We are looking for talented explorers who want to join us on our exciting expedition to growth and success. This could include travelling and working in amazing HX hubs both on sea and land. From our impressive new Headquarters in London to our state-of-the-art Customer Service Centre just opened in Prague as well as various offices across Europe, the US and APAC.
One thing you’ll find whether on sea or land is a group of people, all connected with the same mindset and purpose - we want to explore more, champion sustainability and become the world’s very best expedition cruise operator.
Single-use plastic banHurtigruten was the first major travel company to have removed single-use plastic from its entire fleet and our hotels.
Hybrid Explorer shipsHX Expedition has two hybrid-electric powered expedition cruise ships that offer a 20% reduction of fuel consumption.
Beach cleanupsHX Expedition Teams encourage guests to take part in beach clean-ups, which results in several metric tonnes of trash every year being removed.
HX Expedition FoundationOur HX Foundation is a dedicated charity supporting local communities and environmental initiatives solely on the areas where HX’s Expedition ships sail, from the Arctic and Alaska to the UK, Galápagos Islands and Antarctica.
Stacey Marlow | Contact Person
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