Senior Solution Consultant – Global Consulting Hub

Job Description

Role Overview

The Senior Solution Consultant will implement Basware solutions for customers, ensuring compliance with country-specific requirements while delivering seamless AP automation. The role spans design, build, testing, and post-go-live support, requiring advanced implementation expertise, leadership in solution design, and strong customer engagement skills.

Compliance Focus

This role demands a proactive approach to regulatory compliance, ensuring that all configurations, integrations, and workflows meet local statutory requirements such as e-invoicing, e-reporting, and tax mandates. The consultant will act as a trusted advisor, guiding customers through compliance best practices while embedding these requirements into the solution design and delivery process.

Design Phase

• Conduct in-depth analysis of existing integration rules, custom formats, and business processes to identify gaps and optimisation opportunities.
• Lead advanced design workshops with multiple stakeholders, covering Directory, E-Invoicing, E-Reporting, and complex Use Cases.
• Define field-level mapping strategies for AP Automation and Network integrations, ensuring scalability and compliance with multi-country mandates.
• Collaborate with technical teams to design API notification flows, E-Reporting content structures, and integration points for custom requirements.
• Provide recommendations for process improvements and automation enhancements based on best practices.

Build & SIT (System Integration Testing)

• Configure complex invoicing structures, endpoints, and entity hierarchies in Network and AP Automation for multi-entity organisations.
• Develop and maintain custom import configuration files, mapping new fields and adapting business rules for advanced scenarios.
• Execute comprehensive end-to-end testing, including regression testing for existing customers, and document findings in detail.
• Implement advanced features such as E-Invoicing lifecycle setup, E-Reporting monitoring dashboards, Directory API integrations, and portal entity registration for global compliance.
• Troubleshoot integration issues across multiple systems and propose technical resolutions.

UAT (User Acceptance Testing)

• Design detailed UAT plans, including complex test scenarios for multi-country compliance and high-volume transactions.
• Facilitate UAT workshops, guiding customer teams through validation processes and compliance checks.
• Analyse defects, perform root cause analysis, and develop fixes with clear documentation for audit purposes.
• Ensure traceability of requirements from design to UAT for compliance assurance.

Move to Production

• Prepare comprehensive Go-Live readiness plans, including risk assessments and contingency strategies.
• Coordinate with cross-functional teams to ensure smooth cutover and minimal disruption to business operations.
• Validate compliance configurations before production deployment.

Hypercare (Post-Go-Live Support)

• Provide expert-level Hypercare support, addressing complex issues related to compliance, integrations, and performance.
• Monitor system behaviour post-deployment, identify recurring patterns, and implement long-term fixes.
• Document resolutions and share knowledge transfer with customer teams for future self-sufficiency.