Job Description
🔍 What you’ll do
- Support customers and users by handling queries via email, online forms, and phone.
- Assist with catalog testing: code redemptions, links, and error detection.
- Coordinate with other departments to solve incidents (via JIRA or Basecamp).
- Make changes and updates to predefined templates and macros.
🎯 What we’re looking for
- Current studies in Business, Technology, or Digital Marketing.
- Native or bilingual Spanish, and advanced English (C1).
- Advanced Catalan is a plus.
- Strong command of Excel and Google Drive.
- Curiosity and drive to learn about customer experience and digital platforms.
🧠 Key skills:
- Empathy and strong communication skills.
- Attention to detail and organization.
- Initiative and willingness to propose improvements.
- Passion for technology and digital environments.
🌟 What we offer
- Real learning opportunities in an innovative and supportive environment.
- Flexible hours to combine your internship with university studies.
- Hybrid model: 1 day per week in our Barcelona office.
- Ongoing mentoring and training with a team experienced in supporting top-tier clients.
- A collaborative team culture focused on well-being, support, and continuous learning.
Contact Person
Macarena García González
About the company
At Vip District, we are passionate about creating digital solutions that enhance employee engagement and foster long-lasting relationships between companies and their people. Our mission is to help organizations create better work environments, boost motivation, and retain top talent.
Now proudly part of the Epassi Group – a leading European provider of employee benefits and mobile payments – we are growing stronger as part of an international ecosystem of innovation, well-being, and purpose-driven impact. With almost 1,000 employees across Europe, Epassi has been recognized by the Financial Times as one of the fastest-growing companies in Europe.
Our Location
Barcelona | Hybrid
Follow Vip District SL (Epassi Group)
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