Senior Business Development Manager National & Strategic Accounts

Skills & Requirements

Key Responsibilities:

Strategic Account Ownership

• Own the commercial plan and revenue performance for assigned national and strategic accounts.
• Develop and execute annual business plans informed by partner needs, booking trends, consortia requirements, and HX growth priorities.
• Manage sales agreements, backend incentives, co-op programs, and reporting cadence with partners.
• Forecast performance and provide opportunity updates through Salesforce with high accuracy and discipline.

Partner Engagement & Development

• Build and maintain strong executive and advisor-level relationships across national and strategic partners.
• Deliver engaging in-person and virtual training, webinars, and presentations tailored to partner needs.
• Represent HX at relevant trade and partner events, ensuring strong visibility and strategic alignment.
• Identify and develop new national or strategic partner opportunities.

Field Support & National Program Guidance

• Support BDMs by providing guidance on national account programs, preferred partner requirements, and consortia commitments.
• Ensure BDMs have clarity on program expectations, policies, promotional calendars, and account-level priorities.
• Share network insights, advisor performance trends, and partner intelligence to strengthen territory execution.
• Serve as subject-matter resource for national/strategic account processes, expectations, and operating rhythms.
• Coordinate with sales leadership to ensure consistent execution across national agreements and partner programs.

Cross-Functional Collaboration

• Work closely with Marketing to develop high-ROI co-op initiatives and evaluate campaign effectiveness.

Operational/Account Management Excellence

• Maintain rigorous Salesforce discipline including updates, activities, contacts, and forecasting.
• Evaluate partner performance, track KPIs, and recommend actions to accelerate growth.
• Ensure all national account commitments, reporting cycles, and commercial deliverables are met on time.

Requirements:
Knowledge & Skills:

·7+ years in sales, account management, or business development (travel industry preferred).

·Demonstrated success managing national or strategic partner portfolios.

·Excellent relationship-building, communication, and presentation skills.

·Strong commercial acumen and experience in forecasting, co-op planning, and contract execution.

·High proficiency in Salesforce, MS Office, webinar platforms, and digital communication tools.

• Bachelor’s degree or equivalent experience required.

Key Personal Attributes/Behavioural Competencies:

• Organized, self-driven, detail-oriented, comfortable in a fast-moving environment.
• Strong communicator with excellent follow-through.
• Able to manage multiple priorities and execute at a high level.
• Demonstrated polish and professionalism at all times when engaging with leaders and team members with differing points of view.
• Effective & confident communication skills.
• Ability to work in an organised and logical manner with the flexibility to adapt to change when necessary.

HX Spirit

• Passionate Explorer: Curious, engaged, and enthusiastic about the expedition category.
• Can-Do Mindset: Takes initiative, solves problems proactively, and drives actions forward.
• Humble Leadership: Collaborative, transparent, and respectful across all levels.
• Genuine Interactions: Builds trust-based relationships with authenticity.
• Supportive & Collaborative: Shares knowledge generously; works seamlessly with colleagues and partners.

Benefits:

Salary for this position is $110k to $125k USD DOE annually plus Sales Incentive Plan. HX provides an excellent benefits package which includes competitive compensation, employer paid Medical, Vision, Dental, EAP, Retirement with 4% match, 11 paid Holidays, Vacation 3 weeks, 9 personal days, familiarization trips, excellent employee discounts, and more!