
Mission
Build the engine that turns spend into intent.
Team
You'll be joining Planhat's in-house creative agency—Studio Planhat.
We're building a disruptive B2B brand across web, social and traditional print media channels, embracing new methods like AI and building plug-and-play systems for GTM teams that allow us to scale high-quality output infinitely.
We're a team that's always hungry for new challenges. We prioritise scrappiness over seniority and do all our brand, design and distribution work in-house, instead of delegating out to agencies. We're based in Planhat's London hub. Since this is a fast-paced, highly collaborative role, we need you on the ground in London with us.
Role
As Planhat’s Founding Growth Marketing Lead, you’ll be responsible for how paid channels perform end-to-end. Your role is to understand where demand exists, how we reach it through paid search and paid social, and how that investment translates into measurable outcomes.
This is a Lead role with real ownership. You’ll run paid acquisition across search and social, manage budgets, and take responsibility for analytics and attribution. You’ll work hands-on in the platforms—setting up campaigns, testing audiences, keywords and messaging, and building the reporting that shows what’s working and why.
You’ll work closely with Brand, Creative, SEO and Social Leads to ensure paid efforts align with our positioning and creative output. Your focus is not volume for its own sake, but efficiency, intent, and clarity—making informed decisions about where to invest and where not to.
Over time, you’ll define how paid channels scale at Planhat: the systems, benchmarks and measurement frameworks that make performance predictable and transparent. This role suits someone who is comfortable with ambiguity, values rigor over hype, and wants clear responsibility for results.
Responsibilities
Paid acquisition & demand capture
Campaign design & optimisation
Measurement, analytics & attribution
Systems & scale
We’re looking for someone who has built and run paid growth before—and is ready to do it again with real ownership.
You should bring:
Nice to have (not required):
Definition of Success
Month 1–2
Month 3–6
Month 6+
Trajectory
This is a founding role with meaningful room to grow.
In the early phase, your focus is on building and proving the paid growth engine: owning it end-to-end, refining how it works, and demonstrating clear, measurable impact on demand and revenue.
As performance becomes predictable and the model matures, you’ll have the opportunity to bring in specialist support to scale your impact—whether that’s deeper channel expertise, experimentation capacity, or analytics support. You’ll help define what skills are needed, when, and why, ensuring the function scales deliberately rather than by default.
Longer term, this role sits at the centre of how Planhat invests in growth. You’ll influence how budgets are allocated, how success is measured, and how paid channels integrate with brand, content, SEO, and social—shaping not just execution, but the systems that sustain growth over time.
Flexible Work Location
Paid Parental Leave
Flexible Public Holidays
Flexible Working Hours
Extended Leave
Meet-ups & Workations
Planhat is a customer platform that provides software and services to help organizations grow lifelong customers. Our platform powers sales, service and customer success products that scale with our customers’ needs all the way from startup to household name and beyond. Each day worldwide, over 2.6 million customers are attracted, engaged and delighted with our intuitive yet flexible system of action.
The Planhat platform empowers everyone in your organization to consolidate, analyze and act on all your data, becoming more customer-centric and data-driven than ever before. From rolling out autonomous transport systems to distributing new medicines, we’re proud to help make our customers better at what they do best.
Alongside our customers, we’re building at the forefront of healthcare & life sciences, finance, connected business, and more. And we need curious, daring minds to help us.
TOMCulture is what we say, what we do and how we treat people
GenuineNo corporate BS - just be honest
FearlessWe are bold - and we play to win
CaringBe kind to yourself and others
ImpactfulWhen you do something, do it right
Alberto Lambert | Contact Person