ITOM and Observability specialist for Capacity & Integrations, K Group
- Application Deadline: Jan. 30, 2026
- Helsinki
- Hybrid
K Group is looking for an Observability & ITOM Engineer with a focus on monitoring, observability, and IT Operations Management in a complex multi-cloud environment.
Do you want to work as a critical link between business and technology in one of the leading companies in its field? We are enhancing our Cloud & Infrastructure Operations team and looking for an Observability & ITOM Engineer.
We are working in a hybrid workplace model where we combine office days and remote work to best suit both the role and the team. Come join our professional team and start building your own kind of career in K Group!
About the role
As an Observability & ITOM Engineer, you will be responsible for owning and developing K Group’s observability and monitoring capabilities across a modern multi-cloud landscape. Your job also includes acting as the technical owner of key platforms such as Dynatrace, ServiceNow ITOM, Zabbix, and related integrations, as well as guiding external service providers and internal teams in their effective use.
In this role, we expect you to strengthen service visibility, operational insight, and reliability across AWS, Azure, private cloud, and limited GCP environments. You will be working closely with cloud, infrastructure, application teams, external service providers, and business IT units, and together you take part in creating a reliable and seamless shopping experience for our customers.
This role offers you a great possibility to shape and mature observability and ITOM practices in a large-scale enterprise environment, with clear ownership of a business-critical capability area.
We are currently working with the following programs/stack: Dynatrace, ServiceNow ITOM, Zabbix, multi-cloud platforms (AWS, Azure, private cloud; limited GCP), and related integrations. We use modern, enterprise-grade tools with a strong focus on reliability, security, and governance.
Why join us?
- You’ll be working on business-critical platforms where your contribution directly impacts the daily shopping experience of millions of customers
- You have a great chance to work with a pioneer of modern grocery and wholesale trade
- You get a broad view of the rapidly developing commerce and trade sector
- You become part of a strong community of expert colleagues who support each other
What else we offer
- Modern office facilities in Kalasatama, Helsinki, with excellent connections and on-site services
- Modern work tools and continuous learning opportunities
- Extensive employee benefits unique to K Group, including culture & sport benefit (ePassi), shopping benefits across K Group stores, occupational health care services, and leisure-time accident insurance
To succeed in this role, we believe that you…
…are an experienced observability or IT operations professional who understands the importance of business-oriented, end-to-end service visibility. You work proactively, communicate clearly, and enjoy improving complex operational environments.
Your skills and background:
- Strong experience with observability and monitoring tools, especially Dynatrace
- Experience with ServiceNow and ITOM-related processes (e.g. event management, service mapping)
- Hands-on experience with Zabbix or similar monitoring platforms
- Understanding of multi-cloud environments (AWS, Azure; GCP as a plus)
- Experience working with outsourced IT services
- Structured, analytical, and proactive way of working
- Relevant academic background (e.g. IT, engineering or similar)
- Strong communication skills in English; Finnish is considered an advantage
The application period ends on 30.1.2026.
For more information about the task contact Marko Ortela marko.ortela@kesko.fi
Please note you will need the existing right to work in the country you apply for. Kesko is unable to sponsor work permits or visas.
We at K Group value diversity and believe that different backgrounds and perspectives are key to success. We strive to create a work environment where everyone has the opportunity to grow. Equality, non-discrimination, and fairness are our core principles in recruitment, compensation, and career development.
Work with great people
Great Place to Work
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A community of 39 000 employees
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5000 knowledge workers in Finland
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1800 experts at the K Kampus
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400 experts at the Tampere office
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1100 K-ruoka-, K-rauta- and Intersport retailers
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Almost 2 million customer encounters every day
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Operations in 8 countries
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Finland's largest retailer
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Retails sales 14 Billion €
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3 trades: Grocery, Building & technical and Car
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22 000 store employees around Finland
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One of the world's most responsible stores
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1800 asiantuntijaa K-Kampuksella
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400 asiantuntijaa Tampereen toimipisteessä
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1100 K-ruoka-, K-rauta- ja Intersport-kauppiasta
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Lähes 2 miljoonaa asiakaskohtaamista joka päivä
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Toimintaa 8 maassa
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Suomen suurin vähittäiskauppa
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Vähittäismyynti 14 mrd. euroa
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3 toimialaa: Ruokaa, rakentamista ja autoja
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22 000 työntekijää kaupoissa Suomessa
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Yksi maailman vastuullisimmista kaupoista
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39 000 K:laisen yhteisö
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5000 tietotyöläistä Suomessa
About the company
We are more than 1,000 entrepreneurs and 39,000 K-team members with an endless belief in building better commerce, over and over again. We believe in commerce and the strong spirit of entrepreneurship as the cornerstone of a thriving and prosperous society.
Whether your passion lies in cars, construction, customer service, or technology, we constantly have new opportunities for those ready to shape better commerce. Your work leaves a mark on the everyday lives of Finns—how we move, eat, and build. This house never stands still, and you can shape your own career path, moving across industries and companies.
We are the House of Doers, united by an authentic spirit of action. With teamwork and a customer-first mindset, we create better commerce every single day. So let’s roll up our sleeves and get things moving again – LET’S K!
Versatile opportunitiesTämä tekstiosuus on piilotettu työpaikkailmoituksista. Voit muokata timeline-osion otsikkoa yltä.
StudentsAround 6,000 summer employees work in the K-group every year in grocery and hardware stores, logistics, wholesale and offices. In stores, there are many opportunities for learning and completing a degree alongside work.
Knowledge workIn Finland, a group of approximately 5,000 K Group employees are planning and developing the ever-evolving K, working in different functions, e.g., IT, digital, marketing, purchasing, assortment management, finance, sales and business and concept development.
Store workIn the K Group, you can choose your workplace from a diverse range of chains according to your interests. In the store, you can develop into a specialist from a sommelier to the store's social media specialist and from a K-Merchant to an expert in the field of trade.
LogisticsThe Logistics Centres of the K Group's grocery store in Vantaa and Onninen in Hyvinkää are constantly looking for new employees. The job pays well and you can influence it yourself: K Group pays warehouse workers a competitive performance bonus on top of the TES (Collective bargain) wages.
Car salesmen & mechanicsAt K-Auto, we work with the most popular car brands in Finland: Audi, Volkswagen (both passenger cars and commercial vehicles), Seat, CUPRA, Porsche, Bentley. The development and training opportunities of one of Finland's largest car manufacturers and the world's largest car manufacturer, as well as the latest tools, are at your disposal.
Nuoret ja opiskelijaK-ryhmässä työskentelee joka vuosi noin 6000 kesätyöntekijää ruoka- ja rautakaupoissa, logistiikassa, tukuissa ja toimistoilla. Kaupoissa on paljon mahdollisuuksia oppimiseen ja tutkinnon suorittamiseen työn ohella.
AsiantuntijatyöSuomessa K-ryhmän toimistoilla uudistuvaa K:ta suunnittelee ja kehittää noin 5000 mm. IT:n, digin, markkinoinnin, hankinnan, valikoimanhallinnan, talouden, myynnin ja liiketoiminnan- ja konseptikehityksen osaajan joukko.
MyymälätyöK-ruoka- ja rautakauppojen, Intersportien ja Budget Sportien, Onninen Expressien, Kespron tukkujen ja K-Auton myymälöiden ammattitaitoiset osaajat tekevät päivittäin töitä sen eteen, että kaupassa olisi kiva käydä.
LogistiikkaK-ryhmän päivittäistavarakaupan Vantaan ja Onnisen Hyvinkään keskusvarastoille tarvitaan jatkuvasti paljon uusia työntekijöitä. Palkka on hyvä ja pääset vaikuttamaan siihen itse: K maksaa varastotyöntekijöille kilpailukykyistä suoritelisää TES-palkan päälle.
Automyyjät ja mekaanikotK-Autolla töitä tehdään Suomen suosituimpien automerkkien kanssa: Audi, Volkswagen henkilöautot- ja hyötyautot, Seat, CUPRA, Porsche, Bentley. Käytettävissäsi on yhden Suomen isoimman autotalon ja maailman suurimman autonvalmistajan kehitys- ja koulutusmahdollisuudet sekä uusimmat työkalut.
Marko Ortela | Contact Person
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