International Operations Controller (9-month Fixed-term contract)
- Application Deadline: Jan. 21, 2026
- Sywell
- Hybrid
Reporting to: Head of Global Operations
Location: Cottage Farm, Mears Ashby Road, Sywell, Northamptonshire, NN6 0BJ
Working pattern: Hybrid – minimum of three days per week in the office; up to two days per week working from home
Department: International Sales
General Summary
Be part of a friendly, dynamic, and fast-paced international team. You will work together with Sales Managers, administrating their customer accounts to offer end-to-end service from order confirmation through to delivery of goods.
Key Responsibilities
- Accurately processing Sales Orders across our internal systems; then managing and tracking these through to completion.
- Build relationships with clients to understand their bespoke requirements and correspond effectively with them. This can include, but is not limited to, sending contracts and invoices, addressing customer queries, providing project updates.
- Complete ad-hoc administration updates, data entry or create manual documents as requested by Operations Manager.
- Communicate at a high level to our customers, 3rd party suppliers and internally to ensure that goods are produced on-time to a high standard and delivered correctly.
- Identify potential issues in projects and find solutions to ensure customer satisfaction is not compromised.
Skills and Experience
- Fully competent in the use of core Microsoft office applications – especially Outlook and Excel.
- Excellent time management, organizational and administration skills.
- Ability to work independently and as part of a team.
- Strong problem solving and trouble-shooting skills.
- Positive, can-do attitude.
- Foreign language skills are advantageous but not compulsory.
If you are interested in this role, please apply via our website. We look forward in hearing from you.
Work with great people
Great Place to Work
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Competitive Salary
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Working with a team of passionate, talented people
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Internal learning and development programmes
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Career Development opportunities
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Fun social events
About the company
At Bonnier Books UK, we believe that every book matters. We love to publish stories and content that open our eyes to new perspectives and bring us closer together. We offer a nurturing home for our authors, illustrators and brand partners, publishing bestselling books for readers and listeners everywhere. We know that fantastic stories can come from anywhere and our purpose is to bring them to as wide an audience as possible, a simple ethos that has led to us becoming one of the country’s leading publishers.
The offspring of Bonnier Books, a family-owned top-15 world publisher headquartered in Sweden, we are inspired by a rich literary heritage but not bound by convention. We think in generations rather than quarters, and strive always to operate in an open, curious way that contributes to the future of the planet and its people. As a climate-neutral publisher we are an active participant in the Science Based Target initiative, committed to a strategy to limit global warming to 1.5 °C.
Travis Blake | Contact Person
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