Sales Specialist - Unified Communications

Job Description

Would you like a job that integrates commercial insight with thorough product understanding, assisting customers in finding the ideal Contact Center, Cloud PBX, and Voice solutions?

Join our Business Management team and become a key contributor in providing and delivering unified communication solutions that enhance our customers' operational efficiency.

About the role

As our new Sales Specialist – Unified Communications, you’ll work closely with colleagues across the commercial organization. You’ll be based in our modern, open office in Copenhagen, in a team that values collaboration and ownership.

You’ll act as the specialist who turns customer needs into effective solution proposals—supporting Key Account Managers in moving opportunities forward from discovery to closing.

In this role, you will:

• Partner with Key Account Managers to understand customer goals and translate needs into the best possible Contact Center, Cloud PBX, or Voice setup.

• Engage in customer-facing sales activities like presentations, demos, workshops, and solution dialogues.

• Prepare quotations, respond to tenders, and ensure proposals are sharp, relevant, and competitive.

• Serve as a subject matter expert on our service and product portfolio—helping customers navigate options and choose the right solution.

• Collaborate with the Key Account Manager to advance opportunities, maintaining momentum, clarity, and a positive experience for customers.

Who you are

We’re looking for someone who combines motivation, structure, and credibility with customer conversations. You’re motivated by outcomes, enjoy being in the mix, and know how to move a sales process forward.

You bring:

• Native-level Danish and fluent English; proficiency in German is considered an advantage.

• Substantial experience in sales within Contact Center, Cloud PBX, or Voice (we expect 3+ years in a similar space).

• Experience with Genesys Cloud Contact Center or Luware Nimbus for Microsoft Teams is an advantage.

• A background in pre-sales and sales activities, with experience in presenting and demonstrating solutions.

• Preferably a bachelor’s or master’s degree in a relevant field.

What we value

You're self-motivated, result-driven, and comfortable taking charge of tasks. You handle tasks efficiently, thrive under change, and improve team dynamics positively. Above all, you possess a forward-thinking attitude and aim to contribute meaningfully.

Start date: As soon as possible, preferably February 1st, 2026

We review applications and conduct interviews on an ongoing basis—so please apply early.

For questions about the role, contact:

Per Svahn – Head of Business Management

Phone: +46 735 225 037

About GlobalConnect

GlobalConnect operates across Norway, Sweden, Denmark, Finland, and Germany, bringing together colleagues from many nationalities. We connect people and organizations across society—starting with robust digital infrastructure and extending to the solutions we enable. Our mission is to simplify complexity and deliver on our customer promise: being easy to work with.

Owned by EQT, GlobalConnect is the fastest-growing provider of connectivity solutions and digital infrastructure in Northern Europe. With 2,300 employees, we are a prominent innovator in every market we operate in—delivering secure, future-proof solutions for some of the world’s largest companies, private households, and everything in between.

For more than two decades, we’ve contributed to the development and digitization of Nordic societies. Our purpose moves us forward—turning visions into reality by empowering society with connectivity.