International Sales Support & Brand Coordinator
- Applications are considered on a rolling basis
- Johannesburg
- On-site
Dometic is a global leader in outdoor living solutions, providing essential gear for an adventurous lifestyle. We are on an exciting growth and transformation journey not the least within our Outdoor Standalone business.
Outdoor Standalone empowers everyday adventurers with essential gear for an adventurous lifestyle. Our product portfolio includes outdoor living solutions such as high-performance Racks & Storage systems, Tents, and Mobile Cooking.
Our Johannesburg and Cope Town sites are key hubs for our Business Area Racks & Storage, and we are now looking for our next star: a passionate International Sales Support & Brand Co-ordinator to join our team. This position reports to the International Accounts Manager for Dometic Front Runner and will work from our Johannesburg offices.
About the position
The International Sales Support & Brand Co-ordinator plays a key role in supporting the international sales team to drive new business and achieve sales growth for Front Runner Dometic products globally. This position is primarily office-based and is responsible for a blend of sales support, order processing, client communication, reporting, and cross-departmental coordination. The role also involves maintaining strong relationships with international dealers and clients, assisting with lead generation, and supporting sales initiatives to expand market reach. The successful candidate will be organised, proactive, and willing to assist with dealer visits or events as required, with the flexibility to take on additional responsibilities as the role develops.
Your main responsibilities
- Sales Operations & Administration – Support international sales with order processing, client communication, CRM management, data accuracy, and timely completion of administrative tasks.
- Reporting & Insights – Prepare sales reports, performance metrics, and market feedback while monitoring industry trends and competitor activity.
- Cross‑department Coordination – Facilitate communication and scheduling between sales, finance, logistics, and other teams to ensure smooth order fulfilment and customer satisfaction.
- Customer & Dealer Relationship Management – Maintain strong relationships with international dealers and clients, manage queries via systems like Zendesk, and provide high‑quality customer service.
- Sales Growth & Marketing Support – Assist with lead generation, follow‑ups, sales initiatives, product knowledge support, and contribute ideas to sales and marketing strategies.
What do we offer?
You are offered an interesting role in a dynamic, fast paced and global environment with great opportunities to grow and take on new challenges. The growth at Dometic is continuous – which gives you great possibilities to evolve with the company.
Skills & Requirements
A suitable background would be a solid experience within Sales; ideally working with consumer lifestyle brands – as well as possessing the following qualifications and experiences:
- Matric Certificate (Grade 12) or relevant degree/diploma.
- Minimum 2 years’ experience in a sales support, sales administration, or customer service environment (international or automotive industry experience advantageous).
To be successful in this role, we believe that you possess the following skills, competencies & characteristics:
- Communication, Interpersonal & Customer Service Skills - Strong written and verbal English, relationship‑building abilities, customer‑focused mindset, and effective problem‑solving and conflict resolution.
- Technical & Analytical Competence - Proficiency in Microsoft Office and CRM systems, strong computer literacy, and the ability to analyse sales data and identify trends.
- Organisation, Adaptability & Work Ethic - Excellent administrative skills, attention to detail, ability to multitask in a fast‑paced environment, and a proactive, positive, and adaptable approach.
- Teamwork, Independence & Flexibility - Ability to work both independently and collaboratively, willingness to support events or dealer visits, flexibility with working hours, and a valid driver’s licence as an advantage.
Dometic's Core Values
To thrive and succeed in this role, you understand the importance of our core values – Together We build our future, We play to win, We embrace change and We walk the talk; these values reflect the heart and soul of Dometic and they define what it takes to work here and how we do things.
Dometic operates with a 4+1 policy, 4 days per week in the office and the possibility to work 1 day per week remotely. We see the social aspect of being in the office, meeting colleagues, having short coffee break interactions or a quick face to face meeting as key to success as we become more productive and fast paced in terms of problem solving, learning, cross functional collaboration and not the least in a way to have fun at work!
Are you our next star? Then we would love to see your application. Selection is being made on a rolling basis. Successful applicants will be contacted once shortlisted.
About the company
Dometic is a global outdoor tech company on a mission to make mobile living easy. Leveraging our core expertise in cooling, heating, power & electronics, mobility, and space optimization, we empower more people to connect with nature and elevate their sense of freedom in the outdoors. We achieve this by creating smart, sustainable, and reliable products with outstanding design. Millions of people around the world use our products while camping and exploring nature with their cars, RV's, or boats. Our range of offerings includes installed products for land vehicles and boats, as well as standalone solutions for outdoor enthusiasts.
We employ approximately 7,000 people globally and sell our products in more than 100 countries. In 2024, we reported net sales of SEK 25 billion (USD 2.3 billion) and are headquartered in Stockholm, Sweden.
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