Technical Support Analyst (Part-time Opportunity for Undergrads)

Shelton
On-site

Shelton
On-site

Job Description

Are you in your final year of a Computer Science or related degree and ready to get your foot in the door at a company that’s doing work that actually matters? Sectra is hiring part-time Technical Support Analysts in Shelton, CT — and this is more than just a job. It’s a launchpad for your career.

Why Sectra?

We’re not your average tech company. We build cutting-edge software that powers medical imaging systems in hospitals and healthcare networks around the world. That means real impact — every line of code, every solution, every person here contributes to helping doctors and patients every day.

But what really sets us apart?

Innovation is our DNA – We’ve been pushing boundaries in med tech and secure communications for over 40 years — and we’re just getting started.
Global reach, local team energy – We have offices in 14 countries but operate with the creativity and speed of a startup.
Culture-first, people-focused – The culture is collaborative, supportive, and fun. Employees enjoy coming to work every day.
Growth mindset – Join us part-time now, grow with us long-term. This role is designed with the intention to transition into full-time employment after graduation.

You’re a Great Fit If You:

Are entering your final year of a Bachelor’s or Master’s program in Computer Science, IT, or a related field
Enjoys tinkering with technology in their free time—whether it’s building home labs, experimenting with Raspberry Pi, setting up personal servers, modding gaming systems, or learning new tools just for fun—and is naturally curious about how things work and how to make them better.
Communicate clearly, learn quickly, and collaborate well
Are excited about starting your tech career in a company with purpose
Can work in our Shelton, CT office

Work with great people

Erwin Krikken

Support Engineer & Project Engineer

"The atmosphere is always good, and my colleagues are the best. I enjoy working at Sectra and I hope that this will continue in the future."

Sofia Adolfsson

UX Designer

"There is no sense of prestige at Sectra, no hierarchy. Everyone is listened to regardless of their position."

Erwin Krikken

Support Engineer & Project Engineer

"The atmosphere is always good, and my colleagues are the best. I enjoy working at Sectra and I hope that this will continue in the future."

Sofia Adolfsson

UX Designer

"There is no sense of prestige at Sectra, no hierarchy. Everyone is listened to regardless of their position."

Erwin Krikken

Support Engineer & Project Engineer

"The atmosphere is always good, and my colleagues are the best. I enjoy working at Sectra and I hope that this will continue in the future."

Sofia Adolfsson

UX Designer

"There is no sense of prestige at Sectra, no hierarchy. Everyone is listened to regardless of their position."

Erwin Krikken

Support Engineer & Project Engineer

"The atmosphere is always good, and my colleagues are the best. I enjoy working at Sectra and I hope that this will continue in the future."

Sofia Adolfsson

UX Designer

"There is no sense of prestige at Sectra, no hierarchy. Everyone is listened to regardless of their position."

Erwin Krikken

Support Engineer & Project Engineer

"The atmosphere is always good, and my colleagues are the best. I enjoy working at Sectra and I hope that this will continue in the future."

Sofia Adolfsson

UX Designer

"There is no sense of prestige at Sectra, no hierarchy. Everyone is listened to regardless of their position."

Adam Alsegård

Software Engineer

"I believe Sectra is a great company, with the possibility for personal growth."

Carl Folkesson

Software Engineer

"In every part of my work there is a problem that needs to be analyzed and resolved, and the feeling when you finally resolve that problem is one of the best feelings in the world."

Johan Carlegrim

General Manager

"For me, Sectra is a great place to work. While everyone at Sectra is highly skilled and professional, they are also easy-going and friendly."

Ahmed Aouicha

Support Engineer

"My passion is helping people, and I like the responsibility that comes with my role."

Hanna Bäcker

First Line Support and Upgrade Coord

"Our customers often call us during emergencies, and we have to solve their problems quickly. It’s clear that our work has a real impact on patients' lives."

Dave Knight

Project Manager

"The general atmosphere and support from colleagues are what I like the most about my work."

Sonia Maria

Account Manager

"Sectra is a great place to work. From the fantastic work atmosphere to the cooperation between employees, to the freedom to do our job to deliver the best solutions to the customers.”"

Lindsay van Ballegooij

Account Manager

"Our customers are passionate and take part in the development of our products. Every customer visit gives me new ideas and insights which can be taken back to my colleagues.”"

Zoe Varricchio

Project Manager

"Regardless of how long you have been with our organization, your ideas are always taken into consideration, and provided that they are worthwhile, they tend to be implemented."

Stephanie Dahl

Project Manager Global Search

"From day one, Sectra has felt like home for me. Working with great people, many of who I consider to be close personal friends is a luxury I do not think I will be able to find elsewhere."

Johan Uppman

Software Engineer

"My journey at Sectra started with a summer job at Sectra Communications. After that, I was hooked."

Rober Kloosterman

Support engineer

"I began working a couple of days a week as a support assistant during my studies. Combining the theory from my studies with practical, real-world experience was a great way to learn."

Skills & Requirements

What You'll Do

Train through our Technical Development Program (TDP) alongside a smart, welcoming team
Learn how to solve complex technical problems in real-world environments
Work with the latest tools and technologies in medical imaging
Contribute to something bigger than you — improving healthcare for patients around the world

Quick Facts

Pay: $25/hour
Schedule: Up to 20 hours per week (flexible around class)
Location: In-person, Shelton, CT

Join Sectra, where technology meets purpose — and where your future career can start now.

Great Place to Work

Making a difference
Great colleagues
Personal development
Innovation & technology
Global environment
Working close to customers
Göra skillnad
Personlig utveckling
Global miljö
Grymma kollegor
Innovation och teknologi
Kundfokus
Gør en forskel
Personlig udvikling
Globalt miljø
Fantastiske kollegaer
Innovation & Teknologi
Arbejde tæt på kunderne
Je maakt écht verschil
Persoonlijke ontwikkeling
Duurzaamheid
Leuke collega’s
Innovatie & Technologie
Werk samen met medische professionals
Gjøre en forskjell
Personlig utvikling
Globalt miljø
Fantastiske kollegaer
Innovasjon og teknologi
Arbeide nær kunder

About the company

Sectra develops and sells cutting-edge solutions for medical IT and cybersecurity. We help hospitals and those who are training future healthcare personnel to improve their efficiency so that patients can receive better care. We also support and help defense, authorities, and critical social functions to secure their communication against eavesdropping and protect their systems against unauthorized access. This is how we create conditions for a healthier and safer society.

One thing that identifies us at Sectra is our customer obsession— our ability and willingness to understand, create value for and stand up for our customers. This shared priority is at the core of our culture. Our customers describe this as having the knowledge to meet expectations, the passion to exceed them. As we hire for attitude and ability - train for skill, we happily expand your knowledge, if you bring the passion and willingness to learn.

Talent Acquisition Team | Contact Person

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Sectra

Shelton | On-site
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