Fleet Response Specialist

Job Description

Want to be part of transforming road freight – for good? Einride is showing the world a new way to move, based on the latest digital, electric and autonomous technologies. Through freight capacity as a service, we enable businesses around the world to accelerate towards their sustainability goals.

Founded in 2016, Einride became the first company in the world to deploy a cab-less autonomous electric vehicle on a public road (Sweden, 2019). In 2022, we were the first to successfully operate such a vehicle on a US public road. Today our award-winning technology has been launched across 8 countries (and counting). Our clients are some of the world’s biggest shippers, including Fortune 500 companies. We are also operating Sweden’s largest truck dedicated public charging network and counting.

The Tech Operations team is responsible for deploying and maintaining Einride’s autonomous electric truck solution at client sites. Putting theory into practice, they get the wheels of change spinning. As a Local Operator at Einride, you'll be joining a top talent team of ambitious, creative, kind-hearted people who challenge conventional thinking, think big, and aim for zero.

You will

• Inspect and certify vehicles are safe to operate according to operational requirements.
• Completion of daily reports and documents in line with standard operating procedures
• Operate the vehicle via remote control (as needed).
• Assist with docking and loading / unloading procedures.
• Act as first line troubleshooting support when vehicle / system issues arise.
• Start and monitor vehicle charging before, during, and after daily operations.
• Support incident response according to safety procedures.
• Collaborate with operations, engineering, product, and safety to communicate product and operational feedback.
• Utilize project/issue tracking tools (Jira, Fleetio, or similar).
• Maintain a safe and clean working environment.

We expect you to:

• High school diploma or GED required.
• Meets driver requirements, including driving record and criminal history under applicable regulations and laws in the state(s) in which the fleet response specialist will be working.
• Experience with technical troubleshooting, 1-2 years. You know your way around computer systems.
• Safety focused mindset. You are not afraid to raise immediate safety concerns and suggest paths to resolution.
• Reliable and consistent. You ensure your work is thorough and always holds a high standard. Your process is methodical through the use of documentation and tracking tools.
• Clear communication. You are confident in communicating feedback to engineers and sharing your knowledge to improve the product and operation.
• Creative thinking. You think outside the box to create or bring solutions to problems when the solution is not always clear.
• Flexibility. Able to work Monday-Friday 6:30am-3:00pm or possibly Monday-Thursday 6:30am-5:00pm. Ability to travel for training
• Right to work in the US

Bonus Qualifications:

• CDL license (class A)
• Experience working with commercial fleets or heavy duty vehicles
• Experience working with autonomous or electric vehicles.

Benefits:

• Competitive salary
• Competitive and comprehensive medical, dental, and vision plans
• 401k employer match
• 25 days of PTO in addition to company holidays

This is a full-time position based in Selmer, TN at one of Einride’s client sites. We recommend that you submit your application as soon as possible since selection and interviews are held continually.

At Einride, we are innovators, building solutions the world has never seen before – but urgently needs. That’s why we take action, and it’s why we are always eager to be challenged. We know that our best innovations come from having a diverse mix of people, including those of different experiences, career paths, and walks of life. By coming together and sharing our perspectives openly – by disagreeing, discussing, and committing – we deliver greater impact.