Key Account Manager - Public sector
- Applications are considered on a rolling basis
- Stockholm
- Hybrid
Epassi’s purpose is to boost everyday well-being. We are the market leader in mobile payments for employee benefits in Northern Europe – our solution combines all the benefits into one mobile app. Epassi’s team is made of highly skilled people from top notch business developers, designers and software engineers to passionate sales, marketing and customer support professionals. Epassi is awarded by the Financial Times as one of the fastest growing companies in Europe.
As a Key Account Manager, you play a key role in managing and developing relationships with our customers, primarily within the public sector. The main objective of the role is to drive growth within your own portfolio by increasing service utilization, expanding the number of users, and generating higher revenues.
The team also holds overall responsibility for maximizing Epassi’s sales performance, revenue, and customer profitability, reducing churn, and enhancing customer satisfaction among existing customers within the Mid – X large segment across all of Epassi’s products.
Main responsibilities:
- Manage and develop relationships with customers in your own portfolio
- Drive strategic customer development and establish long-term partnerships
- Ensure the delivery of Epassi's services and proactively work with customer care
- Actively visit customers and proactively influence and guide upcoming procurements by educating and challenging customers and municipalities before a procurement process is formally initiated
- Identify and execute upselling opportunities for additional services and new users
- Actively work with reference-based sales by leveraging satisfied existing customers to attract new business
- Collaborate cross-functionally internally to address customer needs and challenges
- Influence and engage key stakeholders both internally and externally
Main Qualifications:
- 3–5 years of proven successful experience in a similar role
- 2–3 years of experience working with the public sector
- Experience working with complex service offerings
- Experience working with HR is a plus
- Strong communication skills in both Swedish and English, both spoken and written
- Solid understanding of SaaS business models and customer success
Work with great people
Great Place to Work
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Company events
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Hybrid and flexible working style
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Modern working tools
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International environment
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Benefit package for wellbeing support
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Private health support
About the company
Epassi is an innovative fintech company, our purpose is to boost everyday well-being.
We are the market leader in mobile payments for employee benefits in Northern Europe – our solution combines all the benefits into a single mobile app. Epassi’s team is made of highly skilled people from top notch business developers, designers and software engineers to passionate sales, marketing, and customer support professionals. Epassi is awarded by the Financial Times as one of the fastest growing companies in Europe.
Epassi expands outside of the Nordics!
We have recently acquired the UK's largest health and fitness network Incorpore, leading Italian corporate welfare and employee benefits company Eudaimon as well two of the leading corporate fitness companies in Western Europe, Hansefit in Germany & BFNL in Netherlands.
2007Epassi is founded
2008Launching the Sport & Culture benefits – the first mobile-payable benefits in Europe
2013Launched the commuting benefit.
2014Won the Deloitte Technology Fast 50 programme in Finland.
2015Epassi acquires Min friskvard and expands to Sweden
2016Alipay cooperation accepting payments from Chinese customers
2017Launching the Wellbeing benefit & acquiring Tyky Finland
2018Epassi offers Alipay outside of Finland cooperation with Siirto&Vipps
2019September - Pekka Rantala appointed CEO (former CEO Rovio Entertainment) October - Bregal Milestone Acquired controlling stake in ePassi.
2020January - Epassi and Finnair loyalty program partnership. March - Epassi acquires ActiWay further expanding Swedish presence May - Epassi and Wolt online food delivery partnership
2021Epassi acquires Sodexo BRS Sweden and Eazybreak - cements its position as the Nordic champion for employee benefits
2023Epassi expands outside the Nordics – acquires Incorpore - UK's largest health and fitness network with 11 million employee userbase, and Eudaimon - leading Italian corporate welfare and employee benefits company.
2024Epassi acquires two of Europes leading corporate fitness companies, Hansefit in Germany and BFNL in Netherlands.
2024Epassi acquires Smartum, a pioneer in promoting employee well-being in Finland
Victoria Karolczak | Contact Person
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