Meet with the team
The Client Insight team of Meltwater plays a vital role that helps our clients see the outside insights of their media performance. By leveraging multi-channel datasets, CI team focus on unveiling media insights in the market where our clients are operating. We deliver intelligence reports based on holistic views of different media outlets and social medias. We also help to analyze media impacts, draw out brand trends, monitor competitors and showcase the results to clients for an integrated media strategy. We are proud of ourselves for being a partner to grow with our clients’ business.
About Key Account Media Analyst Intern
As a Key Account Media Analyst Intern, you will assist the senior team member to provide clients’ report based on Meltwater’s strong products/services. You will have significant impact on how we diagnosing client media data, interpreting this data and drawing recommendations on key stories impacting our clients brands. Your work will be influencing clients’ business on various levels including their long-term strategies as well as short-term decision making.
Internally, you will be working with experienced Analysts and Client Success Manager closely to identify clients’ needs and provide best in class service to ensure clients are well aware of their “Outside Insights”. From tracking impact and sentiment analysis in real time to having an insight about the competitors’ online footprint, we help our clients to understand the bigger picture and their industry as a whole.
What you will be doing?
Conduct research on Meltwater tools on news media as well as social media platforms
Create business-focused report templates for clients and track competitive analysis
Data cleaning including: download data from meltwater platform, adjust sentiment of news, adjust themes of news, and count the engagement
Develop data visualizations in Excel and PowerPoint to illustrate clients brand data
Working extensively with Client Success team to assist in on-boarding training, customers’ need analysis and enhancing the customer satisfaction
Keeping track of market trends and staying abreast in the digital market arena
What we would like to see from you
University Degree in Communication, Media, Data Analysis, Marketing, Public Relations or Business related majors.
Currently living in Shanghai is a must
You must available to intern at least 32 hours per week
Strong communication skills in both English & Mandarin (spoken and written)
Self-motivated, detail-oriented and always able to complete tasks independently in a fast paced environment
Team player and highly adaptable
Ability to work in a fast-paced environment and ready to take new challenges
Advanced knowledge level of Excel and PPT
Knowledge of VBA, Python, Tableau, SPSS or R (programming language) is an asset (not mandatory)
Experience working with internet technologies industry is desirable
No visa sponsorship is available for this position
Competitive, comprehensive remuneration package
Gym Allowance with other cultural team activities
Global Business travel life insurance
Well stocked kitchens
Global meeting at cool destination
Overseas management training and conference
20 paid holidays
Comprehensive Medical insurance for you
Fun and international working environment
Work visa is available
Meltwater is a global leader in media intelligence software that helps companies make better, more informed decisions based on insights from the outside. Our software combines the power of AI with the most comprehensive source database in existence to empower our clients to make better and timely decisions.
With 55 offices, over 2000 employees across America, Asia Pacific, Europe, Middle East & Africa. We are dedicated to personal, global service built on local expertise. We also operates the Meltwater Entrepreneurial School of Technology (MEST), a nonprofit organization devoted to nurturing future generations of entrepreneurs.
We have won several awards as a Top Employer worldwide and most recently been accredited as “Asia's Best Multinational Workplaces 2018”, “Best Companies to Work For in Hong Kong 2018”, “Best Companies to Work For in Greater China 2017” by Great Place to Work™. We're looking for exceptional candidates to contribute to our exponential growth in Greater China.
Our culture is based on a fundamental belief in people and the potential they possess.
Inspiring, Fun & Dynamic - We create a fun, ambitious, collaborative and international working environment where everyone is motivated by each other to discover new strengths and shine even brighter.
Entrepreneurial - We keep our entrepreneurial spirit alive —delighting in hard work and relishing the feeling of accomplishment that comes with it.
Celebrate Success & Keep Learning - We celebrate our victories without losing our drive to improve—whether in reaching personal goals or corporate milestones.