Company Store Team Lead

Job Description

About the position

Dometic is a global market leader in the mobile living industry. Millions of people around the world use Dometic products in outdoor, residential, and professional applications.

Igloo Products Corp is an iconic and fast-growing American brand known for exceptional and durable performance for everyday cooler needs. After more than 75 years of as the leader as a housewares brand, Igloo has pivoted to a high growth lifestyle brand for outside activities associated with fun, family and friends

Founded in as a metalworking shop bringing fresh cold water to Texas workers in the field to inventing the Playmate to becoming America’s most recognizable brand of ice chests, the Igloo story spans more than 75 years of delivering coolness to the world.  Today, Igloo has 90% + brand awareness and is #1 in market share in the US, is a pioneer in sustainability for our category with the launch of biodegradable coolers and coolers made with from post-consumer recycled resin and other sustainable materials and has a growing DTC business allowing us to build direct relationships with our consumers.  In 2021, Igloo was acquired by Dometic Brands and now there is the opportunity to Globally grow both brands together.

 We are on a journey of continuous growth – now looking for our next star – a passionate Team Lead for the Company Store.

As a Company Store Team Lead, you will be responsible for training new store personnel, inventory transfers in the warehouse, management of inventory in store, managing the layout and plans for the blowout sales as well as helping plan annual store sales budget targets. Direct contact with customers is necessary along with problem solving skills.

Your main responsibilities

• Direct and train all clerical and hourly store personnel.
• Assist with tracking of store personnel schedule.
• Operate a Point of Sales system; understand or ability to learn Shopify system.
• Maintain and update pricing in Shopify to align with price changes.
• Operate a cash register system with accuracy in cash, check, bankcard and invoice transactions.
• Receive and sign for transferred inventory and maintain receiving log.
• Manage inventory orders and monitor stock levels.
• Arrange and restock store shelves.
• Operate a forklift to maintain and control store inventory and obtain product for customers.
• Work with customers to sell and ship discontinued, defective and overstock merchandise.
• Handle customer service problems, both in person and on the phone.
• Arrange shipping of phone or web orders via Fedex, DHL, UPS, USPS (as appropriate).
• Measure, weight and palletize product for LTL shipment
• Maintain knowledge and accuracy in all financial transactions, inventory transactions, policies, and procedures.
• Help manage semi-annual blowout sales: set up sales items, move inventory/create parking lot layout, pricing and other duties as needed.
• Other duties as assigned.

What do we offer?

You are offered an interesting role in a dynamic, fast paced and global environment with great opportunities to grow and take on new challenges. The growth at Dometic is continuous – which gives you great possibilities to evolve with the company.

1. Medical
2. Dental
3. Vision
4. Life Insurance
5. Short term & Long-term disability
6. Accidental death insurance
7. Supplemental life insurance
8. Company paid holidays
9. Flexible Spending Accounts