PostNord is a leading provider of communication and logistics solutions in the Nordic region. The Nordic Support department is responsible for enabling and ensuring the service management in Group function IT. The unit contributes with designing processes, concepts and implementing them in the service management areas to ensure that the processes provide desired business result.
Do you want to be part of a dynamic and rapidly changing environment at one of the Nordic region's largest companies? If you work in IT Service Management and are interested in deveoping IT processes this is the job for you!
In the role as Incident Manager, you will be responsible for maintaining the standards, rules and policies for IT Incident management. The primary objective is to restore normal IT service operation as quickly as possible when an incident has occurred and minimize the adverse impact on business operations. The goal is to have a structured way of working that ensures that agile teams and vendors can easily solve incidents.
Key Responsibilities:
At PostNord, we value our employees and reward them with competitive salaries, great working conditions, and amazing benefits and discounts.
One of the benefits you can enjoy is joining The PostNord Plus personnel foundation, which offers you a wide range of activities and deals in holidays, sports, culture and wellness.
PostNord is a fantastic place to work and grow! We have a diverse and talented team of people who work in different roles and locations across the Nordic region.
We offer the prestigious PostNord Professionals program to help talented employees develop and prepare for senior roles
Your profile
System requirement:
Meritorious experience:
We belive you are a person that is thorough, analytical and easy to get acquaninted with and learn new systems. Your way of working is inclusive, structured and responsible. You thrive in a challenging environment and even if the work is at a high pace you are able to prioritize job tasks independently.
You are communicative and easy to collaborate with, and are unpretentious in your way of creating and nurturing long-term relationships. You are willing to share knowledge as well as learn new skills.
We offer you
We offer a variety of work and a lot of freedom and empowerment in an international environment with constantly new challenges and quick decisions. Here you have opportunities and freedom to develop creative solutions and you will be able to switch responsibilities within the team as you see fit for your and the teams’ qualities and experiences. You will be hired by PostNord Sweden which is one of Sweden's largest workplaces and we offer safe employment conditions and benefits. In addition to the benefits mentioned above, we offer:
We make everyday life easier
PostNord is the leading supplier of communication and logistics solutions to, from, and within the Nordic region. We ensure the provision of a postal service to households and businesses in Sweden and Denmark. We aim to make everyday life easier and more sustainable for everyone who lives and works in the Nordic region.
We are accountable, brave and committed, effectively leading change regardless of whether we lead ourselves or others. We emphasize teamwork, sincerity and positive relationships in the workplace. We build on our success and learn from both colleagues and mistakes. People with different backgrounds work with us. You will therefore be part of a workplace with great diversity, which contributes to better results for the business. Visit us at postnord.com
Apply
Welcome with your application. Selection is ongoing, so apply as soon as possible. If you have any questions, please contact Shipra Sharma at [email protected].
We look forward to receive your application!
For union representatives, visit: www.postnord.com/fackliga
PostNord offers communications and logistics solutions to, from and within the Nordic region. With our expertise and a unique distribution network, we are developing the basis for tomorrow’s communication, e-commerce, distribution and logistics.
Accountable 🤝🏼We see the bigger picture and take ownership to continuously improve our business and systematically share best practices.
Brave ❤By challenging current situations, we can prioritize effectively and focus on the things that matter the most. We lead a business that is in constant change.
Committed 🔥It is important that we listen, pursuing development and asking each other for feedback. Together we create an inclusive workplace where our people can thrive.
Shipra Sharma | Contact Person