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Accounts Receivable Specialist II

About the position

Dometic is a global market leader in the mobile living industry. Millions of people around the world use Dometic products in outdoor, residential, and professional applications. We are on a journey of continuous growth – now looking for our next star – a passionate Accounts Receivable Specialist II.

As an Account Receivable Specialist II, you'll be responsible for monitoring and managing collections and disputes. Performing account reconciliations and obtaining the necessary documents from different departments to manages the claims and resolve disputes. le).

Your main responsibilities:

    Collections:

    • Manage the receivables of the assigned accounts, ensuring timely collections and disputes.
    • Control invoices on the customer’s portal and ensure we meet deadlines to deliver documents, retrieve payments, and reconcile outstanding balances.
    • Contact customers for payment resolution and discrepancies.
    • Validate that the customer receives the invoices and inform Management if there is any failure in the system delivery.
    • Send statements to customers and prepare dunning letters for past due accounts.
    • Provide the details of invoices to be considered in the bad debt reserve.

    Deductions:

    • Research and resolve assigned customer deductions by retrieving claim details from vendor sites if not sent with payment remittance.
    • Access carrier sites to obtain proof of delivery for shortage claims or send POD requests to distribution as needed.
    • Write up and issue credits to offset valid deductions.
    • Decline invalid claims in writing and work with customers for repayment.
    • Work with sales regarding pricing deductions that are invalid.
    • Utilize Customer Vendor Portals for deduction and collection support.
    • Perform ad-hoc reports and other duties as requested by the Manager.
    • Other duties assigned by the Manager.

What do we offer?

You are offered an interesting role in a dynamic, fast paced and global environment with great opportunities to grow and take on new challenges. The growth at Dometic is continuous – which gives you great possibilities to evolve with the company.

  1. Medical
  2. Dental
  3. Vision
  4. Life Insurance
  5. Short term & Long-term disability
  6. Accidental death insurance
  7. Supplemental life insurance
  8. Company paid holidays
  9. Flexible Spending Accounts

Work with great people

Sabrina Pochmann
Sales & Operations Manager
"Working at Dometic provides both a challenging and inspiring environment, allowing me to develop my skills and make a meaningful contribution to the team’s success. As S&OP Manager for Mobile Cooling Solutions every day is different, and I love to work with colleagues all over world in different departments and functions."
Lynne Weilbrecht
Cool Gear Manager - QA/QC
"Cool Gear’s Creative and core Operations teams are exceptional. Seeing a product begin as concept, following through production stages and end on a store shelf is truly amazing. For nearly 16 years I’ve split my time between Operations and Quality. I feel challenged, appreciated, and inspired. I’ve found my work-life balance and still learn something new every day."
Allen Lu
Mobile Cooling Solutions Controller
"Working at Dometic for over 9 years because we have a warm team that feels like family. A great team will improve ourselves and create great value for the company. The company culture also can be a motivator for the work. So we are so proud of to be working here."
Anqunett Lewis
Igloo Manager - E-Commerce Fulfillment
"I started here as Janitor 5 years ago and now I’m Managing a department. The company has showed me that hard work doesn’t go unnoticed. I love being a walking success that shows people the sky is truly the limit, with hard work and dedication. Dometic is excelling every day and I’m glad to know I’ll be here for the journey."

Skills & Requirements

A suitable background would be a solid experience within xxx and xxx **** – as well as the following qualifications and experiences:

  • Education: High School diploma.
  • Experience: Minimum one (1) year in Collections and/or Deductions. (Internal applicants will be considered based on the knowledge of the area related to AR and minimum requirements).
  • Experience in Industry goods, bill of lading, and packing lists.
  • English language skills: Able to read, write, speak, and comprehend English; Excellent communication skills, both verbal and written.
  • Computer Skills: Proficient in Microsoft Excel. Knowledge of advanced formulas like Vlookups and Pivots.
  • Math skills: Able to add, subtract, multiply, and divide.
  • Physical Demands: General Office Environment.
  • Strong Organizational skills are necessary to be able to dispute audits, etc.

To be successful in this role, we believe that you possess the following skills, competencies & characteristics:

  • Bachelor’s Degree.
  • Experience using Oracle.
  • Experience in the consumer product industry.
  • Experience using customer’s portals.

And of course – our Core Values

To thrive and succeed in this role, you understand the importance of our core values – Together We build our future, We play to win, We embrace change and We walk the talk; these values reflect the heart and soul of Dometic and they define what it takes to work here and how we do things.

Dometic operates with a 4+1 policy, 4 days per week in the office and the possibility to work 1 day per week remotely. We see the social aspect of being in the office, meeting colleagues, having short coffee break interactions or a quick face to face meeting as key to success as we become more productive and fast paced in terms of problem solving, learning, cross functional collaboration and not the least in a way to have fun at work!

Are you our next star? Then we would love to see your application.

Dometic is passionate about building together an inclusive and equitable working environment, that respects individual strengths, views, and experiences. We believe that diversity enables us to thrive across our differences. Be yourself and join us!

Igloo offers equal opportunities for everyone. Equal opportunities mean that all employees shall be treated according to their abilities and qualifications in every employment decision, including but not limited to hiring, advancement, compensation benefits, training, lay-offs and termination. Any form of discrimination or harassment against employees due to personal factors, such as gender, ethnicity, skin color, age, sexual orientation, religion, nationality, disability and pregnancy or employees with family responsibilities is prohibited.

All applicants must be at least 18 years old and legally authorized to work in the United States on a permanent basis.

Igloo supports and respects the protection of internationally proclaimed human rights. We do not tolerate child labor or any form of modern slavery, including forced, bonded or compulsory labor, physical or psychological punishment or human trafficking.

About the company

Dometic is a global outdoor tech company on a mission to make mobile living easy. Leveraging our core expertise in cooling, heating, power & electronics, mobility, and space optimization, we empower more people to connect with nature and elevate their sense of freedom in the outdoors. We achieve this by creating smart, sustainable, and reliable products with outstanding design. Millions of people around the world use our products while camping and exploring nature with their cars, RV's, or boats. Our range of offerings includes installed products for land vehicles and boats, as well as standalone solutions for outdoor enthusiasts.

We employ approximately 7,000 people globally and sell our products in more than 100 countries. In 2024, we reported net sales of SEK 25 billion (USD 2.3 billion) and are headquartered in Stockholm, Sweden.


Marlene Cruz | Contact Person

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Mobile Cooling Solutions

Katy | Hybrid
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