Oh oh! Awesome! {$ msg.text $} ({$ msg.count $})

Process Improvement Specialist

  • Applications are considered on a rolling basis
  • Prague
  • Hybrid
  • Applications are considered on a rolling basis
  • Prague
  • Hybrid

A bit about the role:

Overseeing essential business systems and Processes finding ways to make them more efficient. Providing an objective assessment of how well a business operates. Giving actionable tips to refine all aspects of the business.

Key Responsibilities:

  • Coordinate internal resources and third parties/vendors for the flawless execution of projects.
  • Ensure that all projects are delivered on-time, within scope and within budget.
  • Developing project scopes and objectives, involving all relevant stakeholders, and ensuring technical feasibility
  • Ensure resource availability and allocation.
  • Develop a detailed project plan to track progress.
  • Use appropriate verification techniques to manage changes in project scope, schedule, and costs.
  • Measure project performance using appropriate systems, tools and techniques.
  • Report and escalate to management as needed.
  • Manage the relationship with the client and all stakeholders.
  • Perform risk management to minimize project risks.
  • Establish and maintain relationships with third parties/vendors.
  • Create and maintain comprehensive project documentation.

Skills & Requirements

Requirements:
Knowledge & Skills:

  • Ability to work independently, collaboratively, with strong critical thinking skills.
  • Strong organizational skills, adept at multitasking, initiative-taking, and self-motivated
  • Adaptable to changing priorities and environments.
  • A collaborator with strong time management skills and great diligence.
  • Initiative-taking mindset with the ability to take ownership of tasks.
  • Willingness to go beyond to ensure project success.
  • Must be willing to work a flexible schedule when operation need arises.
  • Result-oriented and enthusiastic to deliver set goals successfully.
  • Flexible to changes and has a sense of urgency.
  • Can work under pressure and with minimum supervision.
  • Growth Mindset and a willingness to embrace change and learn.
  • Passionate about creating Brand Ambassadors for the organization.

Key Personal Attributes/Behavioural Competencies:

  • Self-driven and independent, yet with a will to ask and understand.
  • Relationship building & influencing skills.
  • Curious and dedicated.
  • Effective & confident communication skills
  • Ambitious and thrives in a high-paced, international, changing work environment.
  • Problem Solving Skills
  • Customer Service oriented: delivering results and meeting customer expectations.

You will get:

To be part of a dynamic and dedicated team, with highly skilled colleagues.

Opportunities to work on a global level, with senior management.

Excellent growth opportunities and the ability to impact with velocity.


HX Spirit:

Passionate Explorers: We are proud of our history and are driven to create more.

‘Can-do’ Mindset: We jump-in and proactively contribute to the greater good.

Humble Leadership: We have a short distance between leaders and teams.

Genuine Interactions: We want all people to be their true selves.

  • Supportive & Collaborative Teams: We are curious and generous with our knowledge. We Trust.

Great Place to Work

  • Passionate Explorers - We are proud of our history and are driven to create more.

    Passionate Explorers - We are proud of our history and are driven to create more.

  • ‘Can-Do’ Mindset - We jump-in and proactively contribute to the greater good.

    ‘Can-Do’ Mindset - We jump-in and proactively contribute to the greater good.

  • Supportive and Collaborative Teams - We are curious and generous with our knowledge. We Trust.

    Supportive and Collaborative Teams - We are curious and generous with our knowledge. We Trust.

  • Genuine Interactions - We want all people to be their true selves.

    Genuine Interactions - We want all people to be their true selves.

  • Humble Leadership - We have a short distance between leaders and teams.

    Humble Leadership - We have a short distance between leaders and teams.

About the company

Since 1896, HX have championed sustainability in the expedition cruise sector. From launching the world’s first battery-hybrid expedition cruise ships to banishing heavy fuel oil and single use plastics from our fleet. We are at the forefront of driving sustainable practices in expedition cruises that prioritise greener travel.

For nearly 130 years we have been committed to continuously improving what we do for our guests but also for the people we work with.

We are a group of explorers who want to seek out the very best journeys for our guests but also for ourselves. We take our guests on big life-changing adventures, from the stunning wilderness of the Arctic to the incredible creatures on the Galápagos Islands all on our purpose-built expedition ships. Our HX fleet explore hundreds of destinations in over 30 countries across 5 continents.

Our ambition is strong and lofty – we want to become the number one sustainable expedition brand in the world. But we recognise we need passionate explorers, with can-do mindsets, humble leadership skills which bring people together for genuine interactions in a supportive and collaborative way.

As a newly branded company built on a 130-years heritage, HX is at an exciting new chapter and as we embark on this new journey, we believe your skills and passion could thrive. We are looking for talented explorers who want to join us on our exciting expedition to growth and success. This could include travelling and working in amazing HX hubs both on sea and land. From our impressive new Headquarters in London to our state-of-the-art Customer Service Centre just opened in Prague as well as various offices across Europe, the US and APAC.

One thing you’ll find whether on sea or land is a group of people, all connected with the same mindset and purpose - we want to explore more, champion sustainability and become the world’s very best expedition cruise operator.

Single-use plastic banHurtigruten was the first major travel company to have removed single-use plastic from its entire fleet and our hotels.

Hybrid Explorer shipsHX Expedition has two hybrid-electric powered expedition cruise ships that offer a 20% reduction of fuel consumption.

Beach cleanupsHX Expedition Teams encourage guests to take part in beach clean-ups, which results in several metric tonnes of trash every year being removed.

HX Expedition FoundationOur HX Foundation is a dedicated charity supporting local communities and environmental initiatives solely on the areas where HX’s Expedition ships sail, from the Arctic and Alaska to the UK, Galápagos Islands and Antarctica.

Tomy Guillaume | Contact Person

I'm interested
HX Expeditions

Prague | Hybrid
Visit website