Junior Customer Succes Manager
- Applications are considered on a rolling basis
- Netherlands
- Hybrid
Are you a tech-savvy, customer-focused go-getter? Do you thrive in fast-paced environments and love tackling challenges head-on to make a significant impact? If so, join us in shaping the future of customer success in the Benelux Region as a Junior Customer Success Manager!
Why Jobylon?
Jobylon offers a modern hiring software (SaaS) to companies who want to create and share beautiful job ads and manage their applicants with ease. The recruitment industry has stayed unchanged for too long whilst the need for a simple and efficient tool has increased.
Today, we work with nearly 1,000 employers from more than 80 countries, including amazing organisations such as Varner, Capgemini, Skanska, McDonalds and many more!
Working at Jobylon means working at a company where you get to have the mandate to take initiative and decisions, what we at Jobylon also refer to as our "happiness culture". Simply put, working at Jobylon gives you the opportunity to grow and make an impact fast at the same time as we have a lot of fun together!
Your mission
We want to join forces with a dedicated, eager and curious Junior Customer Success Manager who will be responsible for our customer base in Benelux.
As the second-ever Customer Success Manager for the Dutch market, you will play a pivotal role in nurturing and expanding our footprint in the Benelux region. Launched just 12 months ago, our presence in the Benelux has seen incredible traction, with a rapidly growing clientele that includes leading organizations such as Ziekenhuis Tergooi, Arkin, Hilverzorg, Nabuurs, and Europool.
This is more than a role. You will not only be the primary contact for our Benelux clients but also have the chance to shape the future of our services in this vibrant market.
To summarize, this role offers a unique opportunity if you aspire to become a key player in this new market.
What you will do on a day-to-day basis
As a Junior Customer Success Manager, you'll lead support, implementation, and sales initiatives, playing a pivotal role in our Customer Success Management functionality within the Benelux market. Reporting to the VP Customer Success and collaborating closely with the Regional Director Benelux and your colleague Customer Success Manager, you have the opportunity to make a lasting impact. This is a full-time position.
What are the key responsibilities?
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Provide technical support to our customers in Benelux
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Lead implementation for new clients
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Manage customer success projects
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Contract renewals and upselling
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Act as a technical expert for internal and external stakeholders
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Cultivate strong customer relationships
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Deliver training and educational sessions
Work with great people
Skills & Requirements
We're Looking For You!
We're seeking individuals with:
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A keen technical interest and a knack for tackling challenges head-on
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Enthusiastic about customer interaction and project management, demonstrating your ability to deliver exceptional service
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A genuine desire to cultivate enduring customer relationships and a drive to craft innovative solutions to their needs
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Fluent proficiency in both spoken and written Dutch and English. Knowledge of other languages is a plus
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Previous experience thriving in autonomous roles, taking charge of processes and delivering results is a plus
Location?
- Hybrid work and physical presence at our office in Amsterdam.
Join us!
We are facing our biggest expansion to date and do hope you wish to join us on our journey! Click on the apply button!
Great Place to Work
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A People First culture!
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Be part of building and scaling a company
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J-cation - yearly trip with the whole team
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Amazing benefits and perks
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International career possibilities
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Work with inspiring and recognisable brands
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Karriärmöjligheter med internationellt fokus
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Fantastiska förmåner och perks
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J-cation - årlig resa med hela teamet
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Möjligheten att vara med och bygga en organisation
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Ett bolag med en People-First kultur
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Jobba med välkända och inspirerande kunder globalt
About the company
Jobylon is a modern and user-friendly hiring platform that is used by midsize and enterprise companies all over the world. Our platform helps HR, recruiters, and hiring managers streamline their recruitment processes and provides a standout candidate experience.
With an intuitive user interface and great flexibility to customize the platform to businesses' specific hiring process, Jobylon is designed to help to spend less time on administrative tasks and more time with candidates.
This is why recruiters and hiring managers from 1000 employers like McDonald’s, Capgemini, and Skanska love working in Jobylon.
The Jobylon ValuesTOM
Passion for PeopleCultivating a humanized workplace on trust, empathy, and transparency is key for us and something that is permeating our entire culture. We believe that the key to a real success lies in people feeling safe enough to be their full selves at work.
Passion for ProductCreating a seamless experience for our users starts with unlocking the creativity within! We lead with a curious mind and dare to ask questions, make our voices heard, challenge each other and our product in order to bring the latest technology to the market.
Passion for BusinessEnthusiasm and grit are the driving force behind everything we do! This translates into daring to set and meet ambitious goals, walk the extra mile, and always strive for better. We bring out the best in each other by continually challenging one another and do not settle for average.
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