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Senior Marketing Manager

HX are the experts in expedition cruising since 1896, known for our sustainable adventure cruises and scientific excellence as we bring curious travelers to some of the most remote destinations on the planet. We are seeking a dynamic and experienced Senior Marketing Manager to plan and execute marketing campaigns and to drive our business development efforts, foster strong relationships with partners, and execute B2B marketing strategies that fuel company growth.

Senior Marketing Manager-ANZ

Integral role responsible for managing all B2C marketing campaigns (briefing, implementing, optimizing and reviewing) to support delivery of revenue targets while increasing brand awareness

Skills & Requirements

Key Responsibilities and Accountabilities:

  • Responsible for delivery of all B2C campaigns for the Australia/New Zealand markets across all channels including broadcast, print, digital and partnerships to drive revenue and build brand awareness. ​
  • Work with Head of Marketing to deliver distribution strategy across B2B/B2C
  • Utilizing audience data, profiles and insights from the brand tracker/research, execute the detailed planning of integrated marketing campaigns for ANZ in collaboration with the Head of Marketing applying the principles of media planning, marketing and promotional strategy.
  • Coordinate, track and evaluate campaigns across all channels, making edits based on current performance and campaign specific goals, delivering final performance reviews. Utilizing Media tool and Power BI where relevant.
  • Deliver campaign plans and reporting for weekly trading meetings, and post campaign reviews.
  • Identify opportunities for the markets to test and learn across all paid channels.
  • Manage any media or third-party partnerships for the ANZ markets
  • Manage the budgets for all paid media effectively for ANZ including broadcast, print, digital (including PPC and Retargeting).
  • Work with the global ecommerce teams to deliver the right customer journey for the B2C campaigns.
  • Work closely with the Marketing Specialists for the market to deliver B2C campaigns to ensure delivery of all assets - TV, radio, digital and social utilizing global creative to driving efficiency
  • Ensure compliance with local regulations, marketing ethics, and industry standards in all marketing activities and communications.
  • Key Stakeholders – ANZ SVP Sales, Head of Marketing, Marketing Teams, Global Marketing & Ecommerce Teams, Media Agency, Creative Agency/Artworkers
  • Stay updated with industry trends, emerging marketing technologies, and best practices to drive innovation and competitiveness in the local markets.

Academic and Professional Qualifications:

  • BS in business /marketing, or other relevant fields, MBA
  • 10 years’ experience in a marketing role, ideally within the travel industry
  • Strong experience of media planning and buying
  • Demonstrated success in channel management
  • Experience from and understanding of dynamics of working in a global organization and collaborating with cross-functional teams across different regions.
  • Exceptional communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders
  • Proven strong analytical skills to assess the effectiveness (ROI) of marketing campaigns, make data driven decisions and to provide insights for continuous improvement.
  • Proactive and results-oriented, with the ability to work under pressure and meet deadlines
  • Flexibility to travel as required

Additional Knowledge:

  • Extensive knowledge of working with marketing agencies, printers, artworkers​
  • Knowledge of broadcast and digital media landscape​
  • Ability to use identify and edit nuances of British and Australian writing would be an advantage
  • Demonstrated experience with MS Office, Google Analytics, Power BI, Salesforce/Marketing Cloud

Key Personal Attributes:

  • Analytical with a strong commercial focus ​
  • Strong decision-making skills
  • Proactive, attention to detail and organized​
  • Excellent team player​, Hardworking​, Approachable​
  • Exceptional communication and presentation skills
  • Flexible schedule to work across global time zones when necessary
  • Strong ethical leadership characteristics.
  • Outstanding grammar and English language skills.
  • Data driven and results oriented.
  • Ability to work in a fast-paced deadline-oriented environment.

Performance Indicators:

  • Monitor marketing campaign effectiveness to improve ROI, providing regular reports, feedback and analysis to senior management.
  • Utilize key performance indicators (KPIs) to track progress, identify areas for improvement, and implement corrective measures as necessary.

Great Place to Work

  • Passionate Explorers - We are proud of our history and are driven to create more.

    Passionate Explorers - We are proud of our history and are driven to create more.

  • ‘Can-Do’ Mindset - We jump-in and proactively contribute to the greater good.

    ‘Can-Do’ Mindset - We jump-in and proactively contribute to the greater good.

  • Supportive and Collaborative Teams - We are curious and generous with our knowledge. We Trust.

    Supportive and Collaborative Teams - We are curious and generous with our knowledge. We Trust.

  • Genuine Interactions - We want all people to be their true selves.

    Genuine Interactions - We want all people to be their true selves.

  • Humble Leadership - We have a short distance between leaders and teams.

    Humble Leadership - We have a short distance between leaders and teams.

About the company

Since 1896, HX have championed sustainability in the expedition cruise sector. From launching the world’s first battery-hybrid expedition cruise ships to banishing heavy fuel oil and single use plastics from our fleet. We are at the forefront of driving sustainable practices in expedition cruises that prioritise greener travel.

For nearly 130 years we have been committed to continuously improving what we do for our guests but also for the people we work with.

We are a group of explorers who want to seek out the very best journeys for our guests but also for ourselves. We take our guests on big life-changing adventures, from the stunning wilderness of the Arctic to the incredible creatures on the Galápagos Islands all on our purpose-built expedition ships. Our HX fleet explore hundreds of destinations in over 30 countries across 5 continents.

Our ambition is strong and lofty – we want to become the number one sustainable expedition brand in the world. But we recognise we need passionate explorers, with can-do mindsets, humble leadership skills which bring people together for genuine interactions in a supportive and collaborative way.

As a newly branded company built on a 130-years heritage, HX is at an exciting new chapter and as we embark on this new journey, we believe your skills and passion could thrive. We are looking for talented explorers who want to join us on our exciting expedition to growth and success. This could include travelling and working in amazing HX hubs both on sea and land. From our impressive new Headquarters in London to our state-of-the-art Customer Service Centre just opened in Prague as well as various offices across Europe, the US and APAC.

One thing you’ll find whether on sea or land is a group of people, all connected with the same mindset and purpose - we want to explore more, champion sustainability and become the world’s very best expedition cruise operator.

Single-use plastic banHurtigruten was the first major travel company to have removed single-use plastic from its entire fleet and our hotels.

Hybrid Explorer shipsHX Expedition has two hybrid-electric powered expedition cruise ships that offer a 20% reduction of fuel consumption.

Beach cleanupsHX Expedition Teams encourage guests to take part in beach clean-ups, which results in several metric tonnes of trash every year being removed.

HX Expedition FoundationOur HX Foundation is a dedicated charity supporting local communities and environmental initiatives solely on the areas where HX’s Expedition ships sail, from the Arctic and Alaska to the UK, Galápagos Islands and Antarctica.

Tasnim Lykken | Contact Person

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HX Expeditions

Australia | Hybrid
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