Process Development & AI Consultant – Strategy & Renewal team

Skills & Requirements

Join us!

We are looking for a Process Development & AI Consultant to contribute to process improvement projects at the intersection of business, technology, and AI. Could this be the next step in your career? Read more and apply by 7th of January 2025!

About the Role

As a Process Development & AI Consultant, you will work on client projects that blend business process development with technology, particularly AI. You will contribute throughout the entire project lifecycle—from sales to delivery—ensuring high quality and customer satisfaction.

In this role, you’ll work as a process expert, integrating business process consulting with data and AI technologies to optimize customer value across various domains, such as sleas, customer experience and industrial processes. Leveraging your business acumen and technological proficiency, you will apply proven methodologies and tools, with a strong emphasis on Lean process methodology.

Your home base will be in Finland, with options to work from Helsinki or Tampere. We operate in a hybrid work environment that values flexibility while requiring active client engagement and occasional travel to client sites.

Recipe for Success

To thrive in this role, we look for the following:

Experience & Expertise:

• 2–5 years of experience in business consulting within a digital process development context or similar experience from an internal role.
• Background in business process improvement in areas such as customer experience, sales, or industrial processes.
• Familiarity with Lean process methodology.
• Motivation to enhance expertise in leveraging data and AI, and technology for process development.
• Facilitation and project management experience.

Skills & Mindset:

• A sales-oriented mindset, with experience in sales and crafting proposals seen as a plus.
• Knowledge of and interest in AI technologies, with a basic understanding of AI tools and their applications in process optimization.
• Proficiency in agile methodologies and data-driven approaches
• Strong communication and presentation skills in both Finnish and English.
• A proactive, entrepreneurial spirit with a commitment to continuous learning and self-improvement.
• A collaborative and client-focused approach, with the ability to adapt to varied environments and client needs.

Futurice offers you

Besides our overall cultural and organizational model, we support your growth as a professional. As an agency, we have a versatile portfolio of projects, and we solve different kinds of problems that require different kinds of tools. For you, this means the chance of a lifetime to pursue your learning goals and broaden your skill set. You will be inspired and supported throughout your journey, as our aspiration is to be the Ultimate Learning Platform for your career. On top of this, you get the opportunity to work with the most motivated and multi talented forces in development, design and strategy.

In addition, we listed here some of the perks we offer:

• Futurice Hybrid Work Model
• Free choice of laptop, phone, tablet, headphones and other work gear
• Sports and lunch benefit
• Futurice's clubs for free-time activities
• Learning events
• Certification programs

Compensation

Your complete compensation package will be discussed in detail during the recruitment process. Our salary model is designed to offer a range of levels based on three factors: skills, responsibilities and impact. We are dedicated to fostering an inclusive and supportive work environment where every employee has the opportunity to thrive and advance in their career and become better versions of themselves.

During the initial interview round, we will discuss the salary range for this position. We offer a fixed salary with the possibility of performance-based bonuses and additional benefits

Next steps

If this sounds like the opportunity you’ve been looking for and are ready to take the next step, please submit your application.

Our application form is about as easy as it gets, just enter your contact information and upload your attachments. We’re hoping to see at least your CV and a few lines about yourself and why you want to join Futurice. You’ll also have the option to submit link to your LinkedIn, as well as share other attachments relevant to the application.

We will process the applications in the order of their arrival. Those selected for the interview phase can look forward to an initial discussion, both in order for us to get to know you better, and for you to get more familiar with life at Futurice. That will be followed by an in-depth talk with your potential future colleagues to dive deeper into your professional skills, and finally, one more general chat where you’ll discuss things like your potential future projects. It is also worth mentioning that reference calls are an integral part of our recruitment process.

If you have any questions about the position or our recruitment process, please be in contact via email to [email protected].

How we work

Ever since Futurice was founded, we’ve been committed to offering a workplace people will genuinely enjoy coming to every morning, Mondays included. We’ve put tons of effort into fostering a healthy and welcoming company culture combined with fair and competitive salaries as well as perks that improve the wellbeing of each Futuricean – take a look here to learn more, check our Culture handbook 2.0 and get to know some of our people through their career stories. Each of our offices also adds its own unique vibe and flavor into the mix. Learn more about our offices here!

At Futurice, new joiners are not expected to fit into a specific mold – people are free to come as they are, regardless of their background. We believe there’s power in perspectives and consider diversity an important part of our success. You can learn more about our DE&I commitment and efforts here.

We're Futurice

We are Futurice, an outcome-focused digital transformation company.We help our clients solve their biggest challenges and empower them to make a positive impact on the world.

Founded in 2000, our team comprises over 800 diverse experts who represent more than 60 different nationalities. We have Nordic roots and a global mindset and operate across Europe.