Business Development Manager

Skills & Requirements

We are looking for a business development manager who has the exceptional ability to:

• Identify and set annual sales targets with key accounts; work with the territory Sales Director on marketing plans/co-op spend to help achieve sales targets and seek every opportunity to maximize ROI against spend.

• Build and nurture territory accounts and uncover new business development opportunities to meet profitability targets.

• Provide ongoing opportunity status updates and an accurate forecast to management and capture relevant information in Salesforce.

• Be a brand ambassador for both Hurtigruten Expeditions; educate partners through webinars and in-person agency trainings, represent our brands at consumer events, national tradeshows, product launches and FAM trips.

• Actively seek group business; coordinate with and provide relevant assistance to the Groups Team throughout the process.

• Stay abreast of competitor activities and general trends within the industry. Provide feedback to relevant team members.

• Manage a travel and expense budget; ensure that the potential for ROI is taken into consideration.

Qualifications:

• Bachelor’s Degree or equivalent combination of education and experience

• 3-5 years sales and customer service experience in the travel industry required; preferably in an account management role.

• Proficient in Salesforce, Teams and Microsoft Office applications including PowerPoint, Excel, Word, Outlook, Teams

• Able to confidently inspire through presentations to consumers and our partners, engage as a credible trainer, and able to deliver on our brands unique selling propositions (USPs)

• Able to work flexible hours, including some evenings and weekends.

• Excellent oral and written English required.

• Passionate about exploring our beautiful world sustainably, a lover of the outdoors and willingness to learn and (quite literally) expand your horizons.

• Must have a valid passport and be able to travel within Canada/US, and internationally as required.

• This position requires a lot of travel.

• Employee must reside in Illinois, North Carolina or South Carolina. Relocation assistance is not available.
• Candidates must be authorized to work in the United States, we do not offer visa sponsorship.

Collaboration:

• Managing Director Americas and Senior Sales Director and Inside Sales to ensure alignment on sales strategies and OKR’s.

• Work closely with sales operations support to uncover territory opportunities through data and analytics.

• Partner with Groups Specialist on groups details and coordination

• Works closely with Customer Service Representatives to ensure customer satisfaction and problem resolution.

Benefits:

Salary for this position is $90K to $95k USD annually plus Sales Incentive Plan. Hurtigruten provides an excellent benefits package which includes competitive compensation, employer paid Medical, Vision, Dental, EAP, Retirement with 4% match, 11 paid Holidays, Vacation 3 weeks, 9 personal days, familiarization trips, excellent employee discounts, and more!