Job Description
Join Our Team in Downtown Chicago
Starting salary range of $65,000–$85,000.
Sievo is a global SaaS company with Nordic roots, dedicated to transforming how multinational corporations leverage procurement data. We provide AI-powered procurement analytics solutions that deliver tangible value to our customers. With a passion for data and analytics, Sievo helps companies identify savings, manage projects, forecast future requirements, and calculate emissions. We enjoy partnering with our customers to solve complex procurement analytics challenges and are always driven by curiosity and the desire to get things done.
This role offers a fantastic opportunity to start your career at Sievo and in procurement analytics. We value individuals who have a passion for data, enjoy solving complex technical challenges related to procurement analytics and relational databases, and have a keen interest in learning and growth.
As a member of our Solution Support team—comprised of driven professionals across Helsinki, Chicago, and Bucharest—you will help support our global customer base, addressing both operational issues and implementing more complex technical functionalities. In this role, you will focus on the latter.
Key Responsibilities:
- Implement technically complex new features in our customers’ environments using advanced SQL and Qlik BI, with opportunities to work with Azure in the future.
- Become a technical expert and provide internal consultation to colleagues on solving customer technical challenges using our best practices.
- Plan and execute the implementation of customer-specific functionalities, providing ongoing support for those solutions.
- Lead the internal technical quality assurance process for newly onboarded customers.
- Serve our growing international customer base, supporting all areas of our solutions.
- Communicate effectively with customers, both in writing and through occasional meetings.
- Contribute to the continuous improvement of our internal processes and ways of working.
Ideal Qualifications:
- Strong analytical and problem-solving skills.
- Knowledge of relational databases and SQL.
- Ability to quickly learn new software and systems.
- Ability to understand customer needs and translate them into best-practice technical solutions.
- Willingness to challenge the status quo and ask insightful questions.
- Excellent communication skills, with the ability to simplify technical concepts for non-technical audiences.
- Independent work style, with a strong sense of ownership over tasks.
- Fluency in English; additional languages are a plus.
- Basic understanding of Qlik BI, Azure, and/or the procurement/finance sector is highly desirable.
What We Offer:
- A dynamic and relaxed hybrid work environment, with a prime location in downtown Chicago.
- An international setting with exciting global customers on the Fortune 500, and a diverse team of passionate professionals.
- A fast-paced work environment that challenges you and accelerates your learning.
- Supportive managers and teammates based in both Helsinki and Chicago who are committed to your professional growth.
- A comprehensive onboarding and training program to ensure you have the tools to succeed in your role.
Benefits:
- Unlimited PTO (minimum 25 days off per year, up to 4 consecutive weeks off)
- Paid Parental Leave
- Medical, dental and vision insurance plans
- o FSAs, HSAs
- o Short-Term & Long-Term Disability insurance
- o Life Insurance / AD&D
- o And more electable benefits!
- 401k with a 4% employer match
- Home internet and mobile phone plan reimbursement, commuter benefits, and a home office stipend
- Employer Stock Option Program
- And much more!
This is a full-time position, and we will fill the position as soon as we have found a suitable candidate.
This position provides a great starting point for your career at Sievo. We have been growing rapidly for the past few years and expect the same growth in the years to come, with new opportunities and roles to be filled along the way.
If we sparked your interest, don’t hesitate to send in your application already today.
At Sievo, we celebrate and support differences and strive to create a culture where everyone feels valued and included. As an Equal Opportunity Employer, we do not discriminate against any individual in hiring or employment based on gender, gender identity or expression, age, ethnic or national origin, nationality, language, religion or belief, opinion, disability, state of health, sexual orientation, or other personal reasons.
Studies indicate that women are more hesitant to apply for a job and tend to feel their qualifications do not align perfectly with the role. If you're interested in the position and believe that you have the potential to excel in it, we encourage you to apply.