Solution Consultant

Job Description

Professional Services Team is looking for an initiative-taking and committed Solution Consultant to understand, define and implement customer requirements for Basware software solutions and services. In this techno-functional role you will be working as part of an international project team with direct responsibility of delivering system integrations, implementing/configuring Basware application suite, product extensions and other technical configurations. You will be part of an exciting, high-performing delivery team, focused on achieving true success for our clients. As a Solution Consultant your responsibilities will include:

1. Solution Design and Consulting:
   • Working with Basware’ s customer base to implement/configure Basware’ s suite of software solutions
   • Collaborate with cross functional teams to understand client requirements and implement solutions that align with their invoicing automation goals.
   • Conduct in-depth analysis of client systems, processes, and existing technology infrastructure to identify integration points and implementation requirements.
2. Integration Management:
   • Development, validation, and deployment of ETL activities with different datasets (e.g., DB, XML, CSV) for various software systems (e.g., ERP, Document Archiving, Purchasing)
   • Lead integration efforts between our Networked Invoice Automation software and various client systems (e.g., ERPs, CRMs, accounting software) to ensure seamless data flow and synchronization.
   • Develop and maintain integration documentation, including API specifications and data mapping, to facilitate smooth integration processes.
   • Learning data models and business processes with multiple ERP systems
   • Analyzing the technical specifications submitted by customer and writing medium to advance level of data format transformations using XSLT.
3. Implementation and Deployment:
   • Provide hands-on technical expertise during implementation, configuration, and testing phases, addressing any integration challenges and ensuring system functionality meets client requirements.
   • Working with internal and external Project Managers, Solution Architects, and other key business users to scope technical solutions and conduct technical gap analyses of software environments
   • Delivery of relevant documentation during project milestones (e.g., integration mappings, process flowcharts, testing results, migration scripts)
   • Contributing to and supporting the company implementation strategies, templates, development practices, and quality assurance plans
   • Assist in creating comprehensive technical documentation, user guides, white papers, and training materials.
   • Ensure clients understand how to use the implemented technology effectively.
4. Customer Interaction:
   • Meet with customers to gather information about their business processes, needs, and expectations.
   • Understand customer requirements and recommend software solutions that align with their goals.
   • Improve customer relationships through effective communication and understanding.