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Member Concierge

About the company

The Conduit was established in London in 2018. The Conduit’s mission is to convene a collaborative community of people passionate about social, economic, and environmental change that scales and accelerates solutions to the world’s greatest challenges. Our community members are entrepreneurs, investors, creatives, business leaders, activists, civil society leaders, and policymakers, bringing together knowledge, networks, and capital for sustained positive impact. Our members believe that the world’s most pressing problems are better understood as opportunities waiting for entrepreneurial solutions and that through collaboration we can create a better future.

Oslo has been chosen as the location for The Conduit community’s second clubhouse. It will combine world-class curated impact-focused programming on key thematic areas, and community building, with first-class ethical hospitality, in surroundings designed to cultivate creativity.

The Conduit in Oslo has opened the door 02.11.2023 and you will be joining a core team in growth mode and a global brand that is in an exciting stage of international expansion. The role requires you to be able to operate in a fast-paced environment. We’re an energetic and fun place to work, the leadership is creative, committed, and has an ethos to win. You’ll need to match our energy and our commitment to achieve our mission and impact goals.

I'm interested

Industry

Food & Beverage

Category

Customer Service

Experience

Not Applicable

Application Deadline: Sept. 16, 2024

Location: Oslo

Workspace type: On-site

Visit website

Contact Person
Cathrine Nilsen

[email protected]
Job Description
As a part-time (20% position) Member Concierge, you will be the face of The Conduit Oslo, hosting and welcoming our members and ensuring their experience is seamless and rewarding. You will be responsible for managing daily member interactions, addressing inquiries, and supporting events and activities. This role requires a proactive, friendly, and resourceful individual who can anticipate member needs and foster a welcoming environment.

Key Responsibilities:
  • Member Engagement: Serve as the primary point of contact for members, providing personalized assistance and information about club services, events, and activities.
  • Front Desk Operations: Manage the reception area, greet members and guests, handle check-ins, and maintain a tidy, organized front desk and surroundings.
  • Event Support: Assist coordination, and execution of member events, ensuring a smooth and enjoyable experience for all attendees.
  • Communication: Facilitate effective communication between members and different departments within The Conduit, ensuring member needs are met promptly.
  • Feedback Management: Collect and relay member feedback to the management team to continuously improve the member experience.
Skills & Requirements

Key Skills and Qualifications:

  • Customer Service Experience: Previous experience in customer service or hospitality role is highly preferred.
  • Strong Communication Skills: Excellent verbal and written communication skills, with a friendly and professional demeanor.
  • Problem-Solving Ability: Quick thinker who can handle member concerns and unexpected situations calmly and effectively.
  • Organizational Skills: Ability to manage multiple tasks simultaneously with strong attention to detail.
  • Team Player: Collaborative and flexible, willing to assist colleagues and contribute to a positive work environment.
  • Cultural Awareness: Understanding and appreciation of diverse backgrounds and perspectives, aligning with The Conduit’s inclusive values.
About the company

The Conduit is a community-focused organization that brings together a diverse group of individuals who are passionate about social impact, creativity, and innovation. Our Oslo branch is a vibrant hub where members connect, collaborate, and inspire each other to make a positive difference in the world.

I'm interested

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