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ITIL Specialist
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Computer/IT Services


IT & Infrastructure



Location: Diegem

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Hiring Manager
Flip Droste

Job Description

Sogeti is looking for ITIL specialists for long-term missions at one of our customers. As an ITIL specialist you can be working in one of the many ITIL fields: incident-, release-, problem-, change and service management. Some of your tasks will be:

· Improve the end delivery of ICT services

· You will be striving to achieve SLA’s and KPI’s

· Reviewing and improving current ITIL processes

· You’re a key person between the service delivery and customer stakeholders

· You’ll be acting as an ambassador of Sogeti

Skills & Requirements

· ITIL certified

· Relevant experience for minimum 2 years

· General ICT infrastructure knowledge

· Good documentation and presentation skills

· Strong client- and service-oriented mindset

· Ability to be pro-active, organized, to take ownership and to work independently and in teams

· Good collaboration and communication as well as negotiating skills

· Well-developed interpersonal and communication skills

· You are fluent in English and Dutch or French

About the company

Sogeti Belgium, business unit of Capgemini Belgium, is an international organization and leading provider of technology services and software testing. Sogeti Belgium employs 500 IT professionals, offering cutting-edge expertise in Cloud, Cybersecurity, Digital Manufacturing, Digital Assurance & Testing, and emerging technologies. Our clients are well known companies in the private and public sector (e.g. the European Institutions, FODFin, KBC,…).

Sogeti Group combines agility and speed of implementation with strong technology supplier partnerships (Microsoft, IBM, HPE), world class methodologies and its global delivery model, Rightshore®. Sogeti Group brings together more than 25.000 professionals in 15 countries, based in over 100 locations in Europe, USA and India. Sogeti is a wholly-owned subsidiary of Capgemini SE.

Take a tour in our office: https://www.firefleye.be/wp-content/uploads/sogeti/

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