Junior Associate Cloud Operations Engineer, PDF Mapping
- Applications are considered on a rolling basis
- Chandigarh
- On-site
Products and Cloud Engineering & Operations business function is responsible for ensuring that Basware continues to provide its customers with industry leading SaaS solutions to deliver true automation for the CFO’s office. As a global team, they create and execute the product strategy, new product innovations, roadmap, design, product development, and product launches for Basware’s global product portfolio. Together with other Baswareans, Products and Cloud Engineering & Operation ensures that our customers can successfully meet their business objectives through cooperating with Basware and using our product and service portfolio.
The PDF Mapping team is seeking a Junior Associate Cloud Operations Engineer in Chandigarh, India.
Key Tasks and Responsibilities
- Utilize mapping-specific technologies to create mappings for PDF e-invoices and Smart PDF suppliers/templates based on test and production invoices.
- Monitor, troubleshoot, and perform necessary actions for stuck/leaked transactions. Work on automation to reduce manual intervention.
- Review customer quality feedback or issues received via feedback reports or ServiceNow tickets/incidents.
- Make necessary mapping adjustments and improvements based on the customer feedback to enhance the quality and accuracy of the mappings. Also, work on overall customer satisfaction by providing/implementing effective and efficient solutions.
- Ensure the successful onboarding of new suppliers/templates for both PDF eInvoice and Smart PDF services withing aligned time.
- Implement improvements to enhance the capturing quality based on feedback and proactive monitoring to enhance overall customer satisfaction and service reliability.
- Handle technical problem tickets assigned by Support team
- Provide input for automation and quality improvement
- Co-operate with other units and countries.
Work with great people
Skills & Requirements
To be successful in this position, we would like you to have:
Education:
- Bachelor’s degree in computer science, Computer Applications, or Information Technology.
Work Experience:
- Fresher or experienced candidates are welcome.
Technical Skills:
- Good understanding of Microsoft Windows and commonly used office PC applications.
- Proficiency with common internet browsers.
- Advanced knowledge of Microsoft Office applications.
- Knowledge of XML/JSON and Core Java.
- Familiarity with corporate tools such as SharePoint, M-Files, JIRA, and ServiceNow is a plus.
- Basic understanding of Basware's services, including P2P and E-Invoice.
Professional Skills:
- Ownership: Ability to work within timelines and maintain quality standards.
- Focused Mindset: Demonstrates a contribution mindset.
- Invoice and P2P Cycle Understanding: Ability to read and understand invoices and the P2P cycle.
- Quick Learner: Ability to quickly and efficiently learn new products and tools.
- Instruction Adherence: Ability to follow and update specific work instructions and documentation.
Communication Skills:
- Fluent in spoken and written English.
- Good cooperation with other teams and departments.
- Strong communication skills and ability to work effectively in a team.
Personality:
- Drive to perform excellently
- Enjoy problem solving and continuous improvement
- Take initiatives
- Team player with a positive attitude
Great Place to Work
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We Drive Customer Value
-
We Take Ownership
-
We Are Bold
About the company
Basware is how finance leaders in global enterprises can finally automate their complex, labor-intensive invoice processes and stay compliant with regulatory change. Our Accounts Payable (AP) automation and invoicing platform helps companies achieve a new level of efficiency – in a matter of months – while reducing errors and risks. We bring a unique combination of true automation, complete coverage, and deeper expertise to make it all just happen for our customers. That’s why the world’s most efficient AP departments at 700+ global customers rely on Basware to handle over 170 million invoices per year.
Joining Basware means you’ll join a team filled with innovators, passionate about their work and enthusiastic about the industry we’ve pioneered. You’ll work alongside highly motivated, capable, and friendly individuals who collaborate to deliver world-class solutions and services. A critical part of our culture is the high amount of trust we put into our employees—we want everyone to make a difference, so we offer flexibility in how you work, giving you the freedom and support to deliver your best results. We truly live our values where:
We Drive Customer Value , We Take Ownership and We Are Bold in everything we do, to make it all just happen for our customers.
2020Recognized market leader with global operations, 20+ offices worldwide.
2019Gartner Magic Quadrant Leader for Procure-to-Pay Suites for fourth time
2014-2019Several industry recognitions and product launches
2012-2016Several acquisitions in the fields of e-invoicing, e-procurement and purchase-to-pay solutions
2012Launch of cloud-based B2B platform for transaction collaboration on Basware's Network
2006-2009Several acquisitions in the fields of invoice automation, data capture expertise and payment software
2005Launch of fully integrated Purchase-to-Pay solution suite
2000Basware listed on Helsinki Nasdaq, launch of purchase management software & e-invoicing service
1992Launch of first financial management software
1985Basware founded in Finland
Prateek Arora | Contact Person
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