Solution Owner - Commercial (CRM)
- Applications are considered on a rolling basis
- København
Have an appetite for more?
Join a leading global bakery group powered by ambitious people who are truly passionate about delivering the best in everything they do.
With business in mind and people at heart, we always work together to influence our road ahead. We want you to be part of our growth journey and a great, global family.
We have an exciting opportunity as Solution Owner with a focus on our Commercial solutions to support one of the most significant business transformations currently underway in the Nordic region: the implementation of the Unibake Business Platform which includes Microsoft Dynamics 365FO and other solutions.
This is what you will do
You'll manage and upgrade our Unibake Business Platform (including MS Dynamics CRM), lead super user forums, and keep our documentation sharp. Be the go-to for incident support, tackle critical issues, and drive innovation by staying on top of industry trends.
If you're passionate about driving innovation and have a strong background in Commercial business solutions, apply now!
Primary areas of responsibility
- Participate actively in version and release upgrades of the Unibake Business Platform, including MS Dynamics CRM.
- Collaborate with Business Process Managers (BPMs) and architects to drive the Change Request (CR) process.
- Assist the BPM in standardizing and optimizing business processes.
- Co-lead super user forums for the functional area with the BPM.
- Keep solution documentation, such as Detailed Process Instructions (DPIs), current and accurate.
- Support and maintain delivery from roll-out projects using standardized approaches for solutions and documentation.
- Provide third-line support for incidents and service requests, and coordinate problem resolution for the designated solution area.
- Join task force meetings for critical incidents (P1-P2) and facilitate communication to resolve issues with other resources.
- Monitor external trends and propose future developments for roadmap planning within the solution area.
Work with great people
Skills & Requirements
This is what you need to succeed
You have:
- 5+ years of application experience in Dynamics 365 CE Suite (CRM Sales, Marketing and more) plus other commercial applications rolling out solutions or working in the line of business
- A bachelor’s degree or higher in Computer Science, Business Economics or equivalent
- Operational and strategic experience of Commercial processes
- Experience in implementing best-practice commercial processes and solutions
- Demonstrated ability to collaborate and communicate effectively with internal and external stakeholders
- Proficiency in English at a professional level
What we offer to you
Lantmännen Unibake is certainly a growing organization that is ready to cater to your ambitions. In fact, it has doubled in size in a decade.
We pride ourselves on having a high-performing and open, friendly multicultural environment where we offer support and development to enhance your career and develop your knowledge and competencies. In return for your commitment, drive, and enthusiasm, we offer an attractive work environment within a highly successful international bakery group, where you will be able to impact the business and have the possibility to grow your career further in our many international locations.
Location/Travels
Lantmännen Unibake International HQ in Copenhagen, Ørestad.
Some traveling might be required to business units when required depending on the phase in planned or ongoing Unibake Business Platform implementation projects.
Sounds interesting?
We will interview ongoing so please don’t hesitate to send your application by submitting your CV and motivational letter via this link. If you have any questions about the position or recruitment process you are welcome to contact Ieva Damberga, Global Talent Acquisition Manager via LinkedIn. All applications must be completed in English and will be treated confidentially.
About the company
Lantmännen Unibake is a leading global bakery company within the Lantmännen Group. With expertise in bakery products for food service and retail, we serve consumers around the clock and across the world every day. The aim is to make bread and pastry a profitable business for our customers through tasty, high-quality products and innovative solutions and based on a sustainable mind-set and excellent food safety standards. Headquartered in Copenhagen, Denmark, Lantmännen Unibake operates modern bakeries around the world and has sales in more than 60 countries. The brand portfolio comprises a range of well-established B2B and BtC brands e.g. Schulstad Bakery Solutions, Schulstad, Bonjour, Vaasan, Pastridor and Hatting. Lantmännen Unibake has a turnover of EUR 1.1 billion and employs more than 6,000 people in 20+ countries. Appetite for more? Visit us at www.lantmannen-unibake.com
#1It goes right. Right from the start. New people start at Lantmännen Unibake every day. We’re used to creating the right beginning, right from day one. We’re ready for you.
#2Baking is a people business. Lantmännen Unibake has flour on its hands and people at its heart. The whole process of making everyday products takes team work, open-ness and mutual respect.
#3It's a group thing. Working for a global business is different. You feel connected to something bigger. Your team has a higher purpose. Ripples turn into waves.
#4It's about baking the future. We are taking baking further. Not just geographically but in terms of innovation. We have a proud heritage but we want to explore new products, markets and opportunities.
#5Diversity is a reality. Not an ambition. Not only are we global, we hire a multitude of nationalities. At the moment, your future colleagues come from more than 40 countries.
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