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Order Management Intern

Joining the production planning team as an Order Management Intern offers the opportunity to play a crucial role in the supply chain, ensuring efficient and accurate order processing. This position provides valuable experience in inventory management, logistics coordination, and customer service, enhancing your professional skills. Additionally, the role offers a collaborative work environment and the chance to contribute directly to customer satisfaction and operational excellence.


  • Monitor order processing to ensure timely shipment and delivery
  • Track orders through the system and maintain up-to-date order information
  • Learn how to communicate with internal customers regarding order status and provide updates as necessary and respond to internal customer inquiries regarding order issues, cancellations, or returns
  • Learn how to manage inventory levels to ensure sufficient stock for fulfilling orders and collaborate with the logistics team to manage shipping and delivery schedules
  • Learn how to monitor and report on key performance metrics related to order processing and fulfilment
  • Work closely with other departments to ensure seamless order processing and fulfilment
  • Learn how to analyze customer feedback
  • Assist in other administrative tasks as needed
  • Learn how to resolve any issues related to order exceptions, such as payment declines or invalid shipping addresses
  • Collaborate with warehouse and fulfillment teams to ensure accurate and timely order processing
  • Perform other tasks assigned by Manager

Work with great people


Skills & Requirements

Qualifications / Experience:

• Bachelor's degree in business, supply chain management, or a related field

• Excellent communication skills

• Strong analytical and problem-solving skills

• Proficient in using Microsoft Office Suite

• Detail-oriented with a high level of accuracy and efficiency

• Ability to work well under pressure and meet tight deadlines
• Strong organizational and time-management skills

• Familiarity with logistics and supply chain management concept will be beneficial

Personal success factors (Consider Bold – Passionate – Excellent):

  • Highly organized and result driven
  • Ability to work under high pressure and tight deadlines, excellent time management.
  • Can do attitude and an entrepreneurial spirit.
  • Ability to work well with others in a team environment, as well as independently.
  • Exceptionally good problem-solving skills and has an eye for detail.
  • Qualities that we cherish are flexibility, sense of quality, friendliness, motivation to take on new challenges, grit, and a sense of humor.

We offer:

  • Private medical care in LUX MED – extended package with a freedom of treatment (partial refunding of invoices) for the employee fully paid by the company
  • MyBenefit System – monthly card top-ups, the possibility to purchase a Multisport card
  • English lessons
  • Employee referral program
  • Financing of commuting by bicycle, direct bus from Gdańsk Główny to the factory
  • Christmas/holiday bonuses from Employee Benefit Fund (ZFŚS)
  • Co-financing of sports activities and integration budget
  • Fruits and coffee
  • Work in an international environment

    Great Place to Work

    • World leading technique

    • Top specialists as team peers

    • International environment

    About the company

    Northvolt is a European supplier of sustainable, high-quality battery cells and systems. Founded in 2016 to enable the European transition to a decarbonized future, Northvolt has made swift progress on its mission to deliver the world’s greenest lithium-ion battery with a minimal CO2 footprint and the highest ambitions for recycling. Among Northvolt industrial partners and customers are ABB, BMW Group, Scania, Siemens, Vattenfall, Vestas and the Volkswagen Group.

    Northvolt Ett is a next generation battery cell factory focused on process innovation, scale and vertical integration. Once completed, the gigafactory will be one of the largest battery cell factory in Europe and produce at least 32 GWh of capacity annually.

    Alongside Northvolt Ett, Northvolt is also establishing a manufacturing site for battery systems in Gdansk, Poland. This facility, Northvolt Battery Systems Jeden, will industrialize and produce world leading battery systems in order to meet the increased demand for complete battery solutions on the European market. The factory is a highly automated, state-of-the-art production facility for battery modules and energy storage solutions.

    We are currently in an exciting fast-growing phase and operate in a dynamic environment, dealing with a wide range of stakeholders. We are staffing our international office in Stockholm, our R&D facility, Northvolt Labs in Västerås, as well as Northvolt Battery Systems Jeden, in Gdansk, for production of battery systems. We are also preparing for upcoming positions at the main factory, Northvolt Ett, in Skellefteå.

    We want to work with experienced manufacturing experts as well as talented and purpose driven people from all kinds of disciplines to make this happen. Those of us already on board share a bold streak and a passion for our mission. We are prepared to work hard in pursuit of excellence. We enjoy the ride and our main drive is to make a real difference. We are a team dedicated to thinking new, working hard and having fun. Join us today!

    Jan Domański | Contact Person

    I'm interested
    Northvolt Poland

    Gdańsk | On-site
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