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QA Lead - Scandic Hotels Group

We want a QA Lead to check in with us in Stockholm, Sweden!

At Scandic Hotels we’re on an exciting journey of digital transformation. We are commercially and financially stronger than ever and, and we're accelerating the pace to grow the portfolio and excel within digitalization. With a lot of curiosity and a truly customer-centric approach we aim to develop the next generation of digital experiences for our guests.

As we develop our new digital platforms, we are committed to ensuring high quality and seamless customer experiences through effective testing practices. As our QA Lead, you will be responsible for our QA processes and work closely with cross-functional development teams and product owners throughout the development lifecycle. You will work both strategically and hands-on to drive both manual and automated testing efforts, coordinate processes and continuously improve our QA practices.

This position centers around web and app development and involves collaboration within the entire Customer Journey tech organization including CRM/Loyalty and API/Integration teams. You will collaborate with developers, tech leads, designers, product owners and business stakeholders to ensure a high quality across web and app customer experiences.

Main Activities:

  • Lead a team of QA engineers, coordinating efforts throughout the entire development lifecycle.
  • Ensure a high bar for quality and reliability within the QA team
  • Strategically and operationally collaborate on manual and automated testing, including both high-level strategic planning and hands-on execution of testing activities.
  • Continuously improve our test process and drive automation forward.
  • Engage with various teams to enhance the overall customer experience

Work with great people

Helena Blomberg
Call Centre Manager
"I get great opportunities for development and do it together with lovely colleagues."
Oscar Brehmer
Communication Manager
"At Scandic I can truly be myself. Scandic has a caring culture with competent people who will happily learn from each other."

Skills & Requirements

Who are you?

  • Previous experience working as a QA Engineer or QA Lead with an extra focus on web testing
  • Know your way around a common testing framework, like Selenium, Playwright and/or Cypress
  • A good understanding of software architecture, and how they are designed
  • Experience with agile ways of working
  • Experience from e-com and/or hospitality/travel industry would be a big plus
  • ISTQB certification would be advantageous
  • Full working proficiency in English, Swedish or other Scandinavian language is meritorious

About Scandic:

Scandic is the largest Nordic hotel operator with a network of about 280 hotels with 58,000 hotel rooms in operation and under development in six countries. Scandic Friends is the biggest loyalty program in the Nordic hotel sector. A lot of things are boiling at Scandic and we’re looking forward to some exciting and eventful years!

Scandic Hotels is highly committed and proactive when it comes to Diversity & Inclusion initiatives. We are also a responsible corporate citizen and actively engaged in sustainability efforts. We have a long legacy of driving sustainability action in the hospitality industry. With around 20 000 team members, over 10 million guests and 4 million meetings a year – we have great power to drive transformation and inspire change at scale, for a better and more sustainable tomorrow.

Our HQ is situated in newly renovated spaces, of course with a wonderful hotel vibe :) right by Hagaparken on Sveavägen 167 in Stockholm. We love to be in the office but are a flexible workplace and offer a hybrid setup that suits our team members. Join in on our warm and inclusive culture and take part in all our different social activities.


How to Apply:

We welcome applications in either Swedish or English.

We are not able to provide any relocation assistance and will therefore only accept applicants already based in Sweden.

Due to GDPR, we only accept applications through our website.

Please note: We're on Christmas break and will start reviewing applications in mid-January.

Keywords: QA Engineer, QA Lead, automation, web, app, Selenium, Playwright, Cypress, hospitality, customer experience, quality assurance, reliability.

Great Place to Work

  • Professional and personal development

  • Partner discounts

  • Family & Friends discounts

  • Discounts when eating, drinking & staying with us

  • Flexible office working hours

  • Competitive pension scheme

About the company

We know that we reach further when we assent to our differences. At Scandic we want you to be yourself and develop in the direction you want to go, with the foundation of safe conditions and fair agreements. Bring your experiences, engagement and your way of thinking – contribute to a culture where we genuinely care about each other, our guests and our planet. Welcome to Scandic.

Do you share our values?

BE A PRO BE YOU BE CARING BE BOLD


Visste du att...TOM

TOM...uppmuntrar alla att göra skillnad för miljön och att det var en av våra kollegor inom housekeeping som kom på idén om ”häng-upp-handduken”.

TOM...i Sverige blivit rankad som besöksnäringens mest attraktiva arbetsgivare flera år i rad, i Visitas årliga undersökning.

TOM... bara serverar kaffe som serveras är ekologiskt och Fairtrade eller UTZ-certifierat.

TOM...tack vare vårt stora miljöengagemang, blivit rankad som branschens mest hållbara arbetsgivare elva år i rad, av Sustainable Brand Index.

TOM...under 2014 inledde ett samarbete med organisationen Real Stars, centrerat kring ”Fair Sex”, dvs. arbete mot människo- och sexhandel.

Did you know that...TOM

TOM... Scandic was the first hotel chain to ask our guests to re-use their towels. Today, the hang-up-your-towel concept is standard at hotels around the world.

TOM... More than 4 out of 5 of our hotels are eco-labelled and the proportion is growing all the time.

TOM... we only serve coffee that is ecologic, and FairTrade or UTZ-certified.

TOM...thanks to our engagement in sustainability matters we have been named the most sustainable brand in the hotel industry, eleven years in a row, by Sustainable Brand Index.

Michaela Liljedahl | Contact Person

I'm interested
Scandic Hotels Group

Stockholm | Hybrid
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