SAP CRM Consultant

Job Description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Join us as a SAP experienced CRM Consultant and help us being the trusted advisor accompanying our clients on their transformation journey to a more successful, sustainable, and innovative future, bringing in-depth business and technology as well as transformation expertise.

CONTEXT

For several of our customers in the Flemish region of Belgium we are looking to strengthen our CRM team with an experienced CRM consultant. Your role will be to help challenge and define the implementation scope and approach, to bring best practices and pitfalls from previous experiences and to implement functional solution , in coordination with our other consultants and the development team. You should also be able to quickly assess the customer’s needs, propose a standard-first solution and advice the project manager, solution architect and functional team.

As an experienced consultant, you will coach one or more junior consultants and train them (either in classroom or on the job) in CRM and general consulting skills.

YOUR CORE RESPONSIBILITIES

Work with clients to translate complex business challenges into IT requirements

• Design sustainable solutions based on SAP's latest technologies
• Assist clients and implement, test, and deliver solutions together with your colleagues
• Coach, train & support junior consultants in the process

DESIRED SKILLS AND EXPERIENCE

Experience

• Experience in customizing and implementing SAP CRM processes
• Knowledge of SAP CRM on premise
• Knowledge of SAP S/4 Service
• Knowledge SAP CX suite is an asset
• Preferably 5 or more years of experience in ISU

Skills

• Good business knowledge, able to understand client’s expectations, anticipate needs and proactively propose innovative solutions in SAP
• Strong analytical/conceptual way of thinking: focus on down to earth, fit for purpose solutions
• Leading workshops and defining fitting business solutions based on SAP standard processes
• Innovative spirit
• Team player & coach

Assignment details

Full-time employment with Capgemini Belgium. Working from the client locations across Flanders is mandatory, remote activities are possible.

Official language is Dutch, English is needed for interaction with Capgemini and SAP

#GetTheFutureYouWant

WHAT YOU’LL LOVE ABOUT WORKING HERE?

At Capgemini, we believe in diversity, equal opportunities, and a workplace where everyone feels valued. We take good care of people and help them make progress by assigning challenging projects and providing ample opportunities for personal growth and learning. We are looking for experienced professionals ready for their next career move.

In return, we offer an attractive salary with fringe benefits:

• Company car (or mobility budget)
• Meal & eco vouchers
• Group & health insurance
• Flexible work hours & workplace
• 32 vacation days & 45 workcation days (to work abroad)
• Intensive training and certification at all levels to keep you up to date with the latest trends & technologies

ABOUT CAPGEMINI

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

Get the future you want | www.capgemini.com

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