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Business Analyst

Key Responsibilities / Outcomes

  • Working with business owners, project managers, technology, vendors and multiple stakeholders, lead the analysis phase of one or more projects to ensure the requirements of the business are translated into clear documented asks using appropriate frameworks
  • Facilitate requirements gathering sessions, build consensus and document accordingly in line with the delivery methodology in place and the schedule as set by the project manager. Understand and deliver on the customers needs, collaborate with business stakeholders to ensure requirements are documented and agreed
  • Translate business requirements to the delivery team, collaboratively produce design specifications, work to ensure the solutions designed meet the business requirements, present back outcomes to the business stakeholders
  • Deliver complex process mapping of AS IS and TO Be processes as required to support business change processes, technical process mapping to support the delivery teams, or as required to manage the change program. Pivotal member of the change management process and bringing our stakeholders through the change journey
  • Support the team during the delivery lifecycle required in areas such as business readiness, testing, support and training.
  • Contribute in relevant planning, status updates, and governance as appropriate. Provide estimations for work, work to a schedule, escalate any observations to the project manager
  • Support any data migration process – deliver clear data dictionaries from each legacy IT system, map to new systems, and oversee migration, cleansing, testing and loading into new systems as required
  • Contribute at a program level in areas such as cross workstream dependencies and multi system integrations!
  • Contribute to culture change across projects where necessary.

Skills & Requirements

Key Skills, Experiences & Competencies

  • 3+ years implementing technology solutions for complex business problems in an FMCG environment
  • Microsoft Dynamics CE (Ideally Customer Service Module) implementation experience reporting into a PM to implement the relevant modules to replace an internal bespoke tool.
  • Experience configuring Dynamics CE and the Power Platform to support the build team as necessary would be a nice to have.
  • The ideal candidate should be comfortable operating in waterfall and agile environments and can transition between methodologies as appropriate depending on the project or product.
  • Experience working with Azure DevOps to capture requirements and manage the product backlog.
  • Excellent documentation skills, process mapping, user requirements specifications, functional specifications, requirements traceability matrices, feature and story writing
  • The ability to work with the Solution Architect, Product Owner and business stakeholders to prioritise the product backlog based upon business value and complexity.
  • Substantial commercial acumen, the Business Analyst will be immersed in the business for long periods and must be comfortable operating across different divisions and departments
  • Comfortable working with 3rd
    party vendors to design solutions, developers, reasonable knowledge of design patterns and application architecture
  • Attention to detail, must be able to operate at the relevant levels of detail required to ensure successful delivery
  • Self-starter with strong communication, presentation, relationship building and end to end analytical skills
  • Strong data analysis skills, interpreting information, cleansing and data transformation, use of excel, SQL and database querying tools an advantage
  • Prior experience working in a GxP environment useful
  • Experience in implementing some of the following – ERP(Nice to have), CRM(Must), eCommerce, digital portals, mobile apps, reporting tools etc.
  • Be able to work with people from diverse backgrounds & cultures and be able to work with people up and down the hierarchy matrix in the business
  • Relevant Business Analysis certifications a plus
  • Any experience training and guiding users on the best use of Dynamics CE would be a plus.
  • Any experience using Power Automate to extend Dynamics CE would be a plus.
  • Any experience with Dynamics CE Omnichannel would be a distinct plus.

Great Place to Work

  • 25 days annual leave

  • Health care

  • Pension

  • Tax saver travel ticket

  • Bike to work scheme

  • Employee assistance programme

About the company

Part of the Capgemini Group, Sogeti makes business value through technology for organizations that need to implement innovation at speed and want a local partner with global scale. With a hands-on culture and close proximity to its clients, Sogeti implements solutions that will help organizations work faster, better, and smarter. By combining its agility and speed of implementation through a DevOps approach, Sogeti delivers innovative solutions in quality engineering, cloud and application development, all driven by AI, data and automation.

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

Get The Future You Want | www.capgemini.com

Visit us www.sogeti.com


Debby Macchiarelli | Contact Person

I'm interested
Sogeti Ireland

Dublin | Hybrid
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