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Technical Engineer (3 - 8 years of experience)

Join a tech company that’s making a difference in healthcare

At Sectra Canada, our objective is to introduce a leading global medical IT solution to the Canadian market, with the aim of establishing ourselves as the top provider of Enterprise imaging and PACS solutions in the country. Our customers operate in some of Canada’s most critical functions, and we are uniquely positioned to help them optimize patient-centered care. Our modular and scalable enterprise imaging solutions allow healthcare providers to grow from ology to ology, while providing efficiencies and advanced technology to modernize Canada’s medical imaging systems, all while protecting the most sensitive information for patients and care providers.

The role

Sectra is embarking on a journey to lead PACS replacement projects across Canada. We aim to revolutionize healthcare imaging solutions across regions and provinces, leveraging Sectra's cutting-edge technology and expertise to enhance patient care and streamline medical workflows. As a Technical Engineer your role will focus on designing, deploying, and supporting critical systems that drive improved clinical outcomes.

  • Engage with hospital system administrators and end-users to understand their daily operations and workflows.
  • Responsible for the installation and configuration of Sectra's enterprise imaging solutions on public cloud platforms (specifically Microsoft Azure).
  • Integrate Sectra's products and other healthcare systems, including Artificial Intelligence algorithms, using custom APIs and standard-based interfaces.
  • Troubleshoot issues while maintaining ongoing communication with customers.
  • Handle patient data in full compliance with privacy legislations.
  • Contribute to the design of enablement plans and configuration specifications and carry out installation processes to implement integrated hardware and software systems and products purchased by customers.
  • Prototype and rigorously test proposed solutions for feasibility, reliability, and quality.
  • Develop program and system specifications to meet customers' technical requirements and guide enablement, configuration, or coding of products and solutions.
  • Provide essential technical information, requirements, and cost estimates to sales teams for proposals, quotes, and statements of work.
  • Create and maintain documentation to offer customers a reliable technical resource for effective product operation and maintenance.

Rejoignez une entreprise technologique qui fait la différence dans le domaine de la santé.

Chez Sectra Canada, notre objectif est d'introduire une solution informatique médicale mondiale de premier plan sur le marché canadien, dans le but de nous établir comme le principal fournisseur de solutions d'imagerie d'entreprise et de PACS dans le pays. Nos clients opèrent dans certaines des fonctions les plus critiques du Canada, et nous sommes positionnés de manière unique pour les aider à optimiser les soins centrés sur le patient. Nos solutions d'imagerie d'entreprise modulaires et évolutives permettent aux prestataires de soins de santé de passer d'une ologie à une autre, tout en offrant des efficacités et des technologies avancées pour moderniser les systèmes d'imagerie médicale du Canada, tout en protégeant les informations les plus sensibles des patients et des prestataires de soins.

Le rôle

Sectra se lance dans un projet pour mener des projets de remplacement de PACS à travers le Canada. Nous visons à révolutionner les solutions d'imagerie médicale dans les régions et les provinces, en exploitant la technologie de pointe et l'expertise de Sectra pour améliorer les soins aux patients et rationaliser les flux de travail médicaux. En tant qu'ingénieur technique, votre rôle consistera à concevoir, déployer et soutenir des systèmes critiques qui améliorent les résultats cliniques.

  • Engagez-vous avec les administrateurs de systèmes hospitaliers et les utilisateurs finaux pour comprendre leurs opérations quotidiennes et leurs flux de travail.
  • Responsable de l'installation et de la configuration des solutions d'imagerie d'entreprise de Sectra sur des plateformes de cloud public (notamment Microsoft Azure).
  • Intégrez les produits de Sectra et d'autres systèmes de santé, y compris des algorithmes d'intelligence artificielle, en utilisant des API personnalisées et des interfaces basées sur des normes.
  • Résolvez les problèmes tout en maintenant une communication continue avec les clients.
  • Traitez les données des patients en pleine conformité avec les législations sur la confidentialité.
  • Contribuez à la conception de plans d'autonomisation et de spécifications de configuration, et menez les processus d'installation pour mettre en œuvre des systèmes matériels et logiciels intégrés et des produits achetés par les clients.
  • Prototyper et tester rigoureusement les solutions proposées pour leur faisabilité, leur fiabilité et leur qualité.
  • Développez des spécifications de programme et de système pour répondre aux exigences techniques des clients et guidez l'autonomisation, la configuration ou le codage de produits et de solutions.
  • Fournissez des informations techniques essentielles, des exigences et des estimations de coûts aux équipes de vente pour les propositions, les devis et les déclarations de travaux.
  • Créez et maintenez la documentation pour offrir aux clients une ressource technique fiable pour un fonctionnement et une maintenance efficace des produits.

Work with great people

Erwin Krikken
Support Engineer & Project Engineer
"The atmosphere is always good, and my colleagues are the best. I enjoy working at Sectra and I hope that this will continue in the future."
Frida Börnfors
Software Engineer
"There is a high level of dedication among the employees at Sectra – everyone takes pride in what they do and they work hard to deliver customer value."
Erwin Krikken
Support Engineer & Project Engineer
"The atmosphere is always good, and my colleagues are the best. I enjoy working at Sectra and I hope that this will continue in the future."
Frida Börnfors
Software Engineer
"There is a high level of dedication among the employees at Sectra – everyone takes pride in what they do and they work hard to deliver customer value."
Erwin Krikken
Support Engineer & Project Engineer
"The atmosphere is always good, and my colleagues are the best. I enjoy working at Sectra and I hope that this will continue in the future."
Frida Börnfors
Software Engineer
"There is a high level of dedication among the employees at Sectra – everyone takes pride in what they do and they work hard to deliver customer value."
Erwin Krikken
Support Engineer & Project Engineer
"The atmosphere is always good, and my colleagues are the best. I enjoy working at Sectra and I hope that this will continue in the future."
Frida Börnfors
Software Engineer
"There is a high level of dedication among the employees at Sectra – everyone takes pride in what they do and they work hard to deliver customer value."
Erwin Krikken
Support Engineer & Project Engineer
"The atmosphere is always good, and my colleagues are the best. I enjoy working at Sectra and I hope that this will continue in the future."
Frida Börnfors
Software Engineer
"There is a high level of dedication among the employees at Sectra – everyone takes pride in what they do and they work hard to deliver customer value."
Sebastian Fridell
Software Engineer
"My colleagues always take the time to help me with my challenges and they are 100% focused on helping the customer and developing the most secure products in the market."
Carl Folkesson
Software Engineer
"In every part of my work there is a problem that needs to be analyzed and resolved, and the feeling when you finally resolve that problem is one of the best feelings in the world."
Johan Carlegrim
General Manager
"For me, Sectra is a great place to work. While everyone at Sectra is highly skilled and professional, they are also easy-going and friendly."
Ahmed Aouicha
Support Engineer
"My passion is helping people, and I like the responsibility that comes with my role."
Hanna Bäcker
First Line Support and Upgrade Coord
"Our customers often call us during emergencies, and we have to solve their problems quickly. It’s clear that our work has a real impact on patients' lives."
Elin Häger
Technical Project Manager
"I really like that my role at Sectra is combined leadership with in-depth technical knowledge of our products."
Dave Knight
Project Manager
"The general atmosphere and support from colleagues are what I like the most about my work."
Sonia Maria
Account Manager
"Sectra is a great place to work. From the fantastic work atmosphere to the cooperation between employees, to the freedom to do our job to deliver the best solutions to the customers.”"
Lindsay van Ballegooij
Account Manager
"Our customers are passionate and take part in the development of our products. Every customer visit gives me new ideas and insights which can be taken back to my colleagues.”"
Zoe Varricchio
Project Manager
"Regardless of how long you have been with our organization, your ideas are always taken into consideration, and provided that they are worthwhile, they tend to be implemented."
Stephanie Dahl
Project Manager Global Search
"From day one, Sectra has felt like home for me. Working with great people, many of who I consider to be close personal friends is a luxury I do not think I will be able to find elsewhere."
Johan Uppman
Software Engineer
"My journey at Sectra started with a summer job at Sectra Communications. After that, I was hooked."
Rober Kloosterman
Support engineer
"I began working a couple of days a week as a support assistant during my studies. Combining the theory from my studies with practical, real-world experience was a great way to learn."

Skills & Requirements

So are you a fit?

  • Excellent communication skills, both written and oral in French and English.
  • A degree in computer engineering with strong academic performance, or equivalent.
  • A passion for service excellence, with exceptional customer service.
  • Highly organized and deadline-driven and enjoy a fast-paced work setting.
  • Have interests besides school/work, such as sports, music, adventure or anything else that makes you stand out from the crowd.
  • Also nice to have:
    • Experience working with IT service desk or customer service.
    • Experience working with PACS, RIS, DICOM, HL7, IHE and other healthcare interoperability standards.
    • Experience working with Windows, MS SQL Server, SQL Server AlwaysOn, networks, Active Directory, server clustering, scripting tools, Microsoft Azure and VMware.
    • Ability to communicate in multiple languages (French would be a definite asset).

How we make your work meaningful and rewarding

As the newest Sectra operation, Sectra Canada has the best of both worlds. We embody the energy of a young startup yet enjoy the stability of a well-established brand with vast global experience and a product backed by 40+ years of innovation. The result? An agile, invigorating, highly supportive and fun environment that empowers our team to do their best work and make a difference in people’s lives every day.

In addition to competitive salary and performance-based incentives, we offer plenty of exciting benefits and perks, including:

  • Education assistance for team members to continuously enhance their knowledge.
  • Robust health, dental and vision benefits, effective the month following your start date.
  • Monthly health spending account.
  • RRSP matching after 3 months of employment.
  • Reimbursement of home internet expense.
  • 4 weeks of vacation at a minimum.
  • Annual travel allowance.

Equal opportunity employer

Healthcare is a universal priority, and we need people from all backgrounds to help build a healthier and safer society. Our employees are people with different strengths, interests, experiences and backgrounds, who share a passion for improving people's lives. We embrace our differences and celebrate our uniqueness, and we respect and value all of our employees' points of views. Our non-discrimination policy extends beyond recruitment practices to encompass all terms, conditions and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits and termination of employment.

Depending on the role, a mandatory background security screening might be performed as part of the recruitment process at Sectra. Please reach out to the responsible hiring team if you have any questions regarding this. Learn more about our recruitment process here.

Alors, êtes-vous fait pour ce poste ?

  • Excellentes compétences en communication, à la fois écrites et orales, en français et en anglais.
  • Un diplôme en génie informatique avec un bon parcours académique, ou équivalent.
  • Une passion pour l'excellence du service, avec un service client exceptionnel.
  • Très organisé et axé sur les délais, et aimez travailler dans un environnement rapide.
  • Avoir des centres d'intérêt en dehors de l'école/du travail, comme le sport, la musique, l'aventure ou tout ce qui vous démarque.
  • Serait également apprécié :
  • Expérience de travail avec un service d'assistance informatique ou un service client
  • Expérience de travail avec PACS, RIS, DICOM, HL7, IHE et autres normes d'interopérabilité en santé
  • Expérience de travail avec Windows, MS SQL Server, SQL Server AlwaysOn, réseaux, Active Directory, regroupement de serveurs, outils de script, Microsoft Azure et VMware
  • Capacité à communiquer dans plusieurs langues (le français serait un atout certain)

Comment nous rendons votre travail significatif et enrichissant

En tant que nouvelle opération de Sectra, Sectra Canada réunit le meilleur des deux mondes. Nous incarnons l'énergie d'une jeune start-up tout en bénéficiant de la stabilité d'une marque bien établie avec une vaste expérience mondiale et un produit soutenu par plus de 40 ans d'innovation. Le résultat ? Un environnement agile, stimulant, très favorable et amusant qui permet à notre équipe de donner le meilleur d'elle-même et de faire une différence dans la vie des gens chaque jour.

En plus d'un salaire compétitif et d'incitatifs basés sur la performance, nous offrons de nombreux avantages et privilèges passionnants, notamment :

  • Une aide à l'éducation pour les membres de l'équipe afin d'améliorer continuellement leurs connaissances.
  • Des avantages sociaux complets en matière de santé, de dentaire et de vision, efficaces le mois suivant votre date de début.
  • Un compte de dépenses de santé mensuel.
  • Un jumelage du REER après 3 mois d'emploi.
  • Le remboursement des frais d'internet à domicile.
  • 4 semaines de vacances minimum.
  • Allocation annuelle pour les déplacements.

Employeur offrant des opportunités égales

La santé est une priorité universelle, et nous avons besoin de personnes de tous horizons pour contribuer à construire une société plus saine et plus sûre. Nos employés sont des personnes avec des forces, des intérêts, des expériences et des origines différentes, qui partagent une passion pour l'amélioration de la vie des gens. Nous embrassons nos différences et célébrons notre unicité, et nous respectons et valorisons les points de vue de tous nos employés. Notre politique de non-discrimination s'étend au-delà des pratiques de recrutement pour englober tous les termes, conditions et privilèges d'emploi, ainsi que l'utilisation de toutes les installations de l'entreprise, la participation à toutes les activités parrainées par l'entreprise, et toutes les actions liées à l'emploi telles que les promotions, la rémunération, les avantages et la cessation d'emploi.

Selon le poste, une vérification obligatoire des antécédents de sécurité pourrait être effectuée dans le cadre du processus de recrutement chez Sectra. Veuillez contacter l'équipe de recrutement responsable si vous avez des questions à ce sujet. En savoir plus sur notre processus de recrutement here.

Great Place to Work

  • Making a difference

  • Great colleagues

  • Personal development

  • Innovation & technology

  • Global environment

  • Working close to customers

  • Göra skillnad

  • Personlig utveckling

  • Global miljö

  • Grymma kollegor

  • Innovation och teknologi

  • Kundfokus

  • Gør en forskel

  • Personlig udvikling

  • Globalt miljø

  • Fantastiske kollegaer

  • Innovation & Teknologi

  • Arbejde tæt på kunderne

  • Je maakt écht verschil

  • Persoonlijke ontwikkeling

  • Duurzaamheid

  • Leuke collega’s

  • Innovatie & Technologie

  • Werk samen met medische professionals

  • Gjøre en forskjell

  • Personlig utvikling

  • Globalt miljø

  • Fantastiske kollegaer

  • Innovasjon og teknologi

  • Arbeide nær kunder

About the company

Sectra develops and sells cutting-edge solutions for medical IT and cybersecurity. We help hospitals and those who are training future healthcare personnel to improve their efficiency so that patients can receive better care. We also support and help defense, authorities, and critical social functions to secure their communication against eavesdropping and protect their systems against unauthorized access. This is how we create conditions for a healthier and safer society.

One thing that identifies us at Sectra is our customer obsession— our ability and willingness to understand, create value for and stand up for our customers. This shared priority is at the core of our culture. Our customers describe this as having the knowledge to meet expectations, the passion to exceed them. As we hire for attitude and ability - train for skill, we happily expand your knowledge, if you bring the passion and willingness to learn.


Evelyn Siciak | Contact Person

I'm interested
Sectra

Montreal | Hybrid
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