Oh oh! Awesome! {$ msg.text $} ({$ msg.count $})

Salesforce Solution Manager

A bit about the role:

A solution specialist designs solutions across the HX Salesforce platform, typically focusing on building new implementations, making existing implementations more efficient and looking at old implementations with a critical eye.

Key Responsibilities:

  • Providing technical plans/solutions to business teams.
  • Work with business and IT executives to identify the business needs and define the solution architecture to fulfil the business needs according to business cases.
  • Define solutions on business processes so they are actionable and understandable for the CRM team.
  • Cross team communication to ensure business needs are met.
  • Making sure requirements are clear and gives the business ROI.
  • Mentoring and guiding our developers in best practice and Salesforce data model.
  • Guiding the development team through any deadlock issues.
  • Ensure Salesforce architecture and solutions are based on best practice.
  • Co-create architectural decisions with other Solution Specialists, Product Owners and Chapter Lead within Hurtigruten.
  • High level discussions with PO on Epic level backlog refinements.
  • Manage task forces to deliver full lifecycle Salesforce implementations from inception to roll-out.
  • Keeping up to date on personal skills development on Salesforce products, data model and best practice.

Skills & Requirements

About you:
Knowledge & Skills:

  • Strong analytical skills to diagnose complex problems and identify core challenges.
  • Strategic thinking to develop comprehensive plans addressing core challenges effectively.
  • Strong decision-making skills to choose the best course of action aligned with strategic goals.
  • Excellent communication and collaboration abilities.
  • Proficiency in Agile development methodologies and using tools like Confluence and Jira.
  • Experience in a fast-paced, cross-functional team environment.
  • Relevant certifications (Salesforce Admin I/II, Salesforce Certified Platform Developer I/II).
  • Bachelor’s Degree or equivalent experience.
  • Proven ability to lead and manage project teams.
  • Experience with Salesforce architecture and best practices.
  • Ability to mentor and develop in-house resources.

You will get:

  • To be part of a dynamic and dedicated team, with highly skilled colleagues.
  • Opportunities to work on a global level, with senior management.
  • Excellent growth opportunities and the ability to impact with velocity.

Great Place to Work

  • Passionate Explorers - We are proud of our history and are driven to create more.

    Passionate Explorers - We are proud of our history and are driven to create more.

  • ‘Can-Do’ Mindset - We jump-in and proactively contribute to the greater good.

    ‘Can-Do’ Mindset - We jump-in and proactively contribute to the greater good.

  • Supportive and Collaborative Teams - We are curious and generous with our knowledge. We Trust.

    Supportive and Collaborative Teams - We are curious and generous with our knowledge. We Trust.

  • Genuine Interactions - We want all people to be their true selves.

    Genuine Interactions - We want all people to be their true selves.

  • Humble Leadership - We have a short distance between leaders and teams.

    Humble Leadership - We have a short distance between leaders and teams.

About the company

Since 1896, HX have championed sustainability in the expedition cruise sector. From launching the world’s first battery-hybrid expedition cruise ships to banishing heavy fuel oil and single use plastics from our fleet. We are at the forefront of driving sustainable practices in expedition cruises that prioritise greener travel.

For nearly 130 years we have been committed to continuously improving what we do for our guests but also for the people we work with.

We are a group of explorers who want to seek out the very best journeys for our guests but also for ourselves. We take our guests on big life-changing adventures, from the stunning wilderness of the Arctic to the incredible creatures on the Galápagos Islands all on our purpose-built expedition ships. Our HX fleet explore hundreds of destinations in over 30 countries across 5 continents.

Our ambition is strong and lofty – we want to become the number one sustainable expedition brand in the world. But we recognise we need passionate explorers, with can-do mindsets, humble leadership skills which bring people together for genuine interactions in a supportive and collaborative way.

As a newly branded company built on a 130-years heritage, HX is at an exciting new chapter and as we embark on this new journey, we believe your skills and passion could thrive. We are looking for talented explorers who want to join us on our exciting expedition to growth and success. This could include travelling and working in amazing HX hubs both on sea and land. From our impressive new Headquarters in London to our state-of-the-art Customer Service Centre just opened in Prague as well as various offices across Europe, the US and APAC.

One thing you’ll find whether on sea or land is a group of people, all connected with the same mindset and purpose - we want to explore more, champion sustainability and become the world’s very best expedition cruise operator.

Jessi Quillen | Contact Person

I'm interested
HX Expeditions

Prague | Hybrid
Visit website