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Customer Program Owner / Project Manager

  • Applications are considered on a rolling basis
  • Gothenburg
  • Hybrid
  • Applications are considered on a rolling basis
  • Gothenburg
  • Hybrid

Customer Program Owner for Driver Monitoring and interior Sensing

Smart Eye is looking for a highly talented Customer Program Owner to join our expanding Automotive Solutions business unit. You will have a leading role in ensuring successful delivery of our market-leading Driver Monitoring and Interior Sensing products to our customers around the world.

Smart Eye delivers a configurable software to be integrated into one or several of an automotive OEM’s vehicle programs. The end customer is an OEM, but in most cases Smart Eye’s direct customer is an Automotive Tier-1, which delivers the complete solution to the end customer

You will join a global organization headquartered in Gothenburg, Sweden with major offices in the United States, Egypt and satellite offices around the world. This role will be located on-site in Gothenburg and you will report to the Director of Automotive Programs.

You can find our modern office at Järntorget, in the city-center of Gothenburg, with great access by bus, bike, tram, boat and car. On top of that, our espresso machine makes the best coffee in Gothenburg!

Your Role
In your role as Customer Program Owner you will be responsible for managing one or more customer programs within our Automotive Solutions business unit. The customers are global Tier-1 suppliers in the Automotive Industry.

You will own the customer relation and be the primary point of contact on a project management and engineering level. You will handle all types of project topics and will be in a position with high visibility both internally and externally. You will be responsible for managing customer expectations and plan and drive the deliveries to the customer’s projects. You will work with several teams within Smart Eye and align the project-related activities between them.

You will be responsible for our long-term relationships with customers and will be working both in running projects and supporting customers sourcing’s phases to seamlessly move from sourcing to execution.

Typical Tasks:

  • Clarify and align requirements and scope with customer and internal teams.
  • Create data and validation plan together with the customer and internal teams.
  • Drive and coordinate any development activities related to the project internally.
  • Ensure that the delivered product and timing meets the customer expectations.
  • Drive and manage problem resolution and deviations with customers and internally.
  • Provide regular status reports to management and finance.
  • Support the business organization in the pursuit of winning new programs and customers.

You will be communicating with customers on a frequent basis such as weekly and even daily at times.

Each customer program has a technical lead, which you will work closely together with. The technical lead will support you with technical expertise and collaborate with you in breaking down work to be performed by the development teams.

Furthermore, you will work closely with the sales team. Each customer program has a Sales Manager that is responsible for the customer relation on a business level.

You will be part of a team of Customer Program Owners and Project Managers that together handle all the automotive customers at Smart Eye.

Smart Eye uses an agile development process which also supports automotive standards like ASPICE and ISO26262 (Functional Safety).

Reporting to: Björn Lindahl, Director of Automotive Programs

Location: Smart Eye AB, Headquarters (Gothenburg)

Skills & Requirements

Must-have-skills:

  • 5+ years of automotive technology software experience

  • 5+ years experience from work in similar roles

  • Experience from driver monitoring or interior sensing technology.

  • Excellent oral and written communication skills in English.

  • A passion for making the future for road traffic safer and enabling a more engaging & enriching environment for drivers & passengers.
  • Willingness to travel when required.

Education: Master's degree in Engineering or equivalent

Who are you?

We welcome all types of personalities and believe in a true mix of people to create a dynamic work environment.

You are a skilled communicator with a great ability to handle customer relations. You have the required technical knowledge and experience to build a mutual trust in the relation with the customer within an automotive engineering context.

Your background is likely engineering and you have worked several years with software development in different roles. You have experience of working according to strict development processes and can submit to these.

We are looking for a highly creative, hands-on personality with an interest in understanding technical details and thrives in a fast-paced, entrepreneurial company environment. You are a self-starter who is comfortable to work in a highly international setting, with customers and colleagues around the world.

Other characteristics that fit your personality:

  • Ability to work independently in an environment that changes rapidly.
  • A positive, enthusiastic, open, entrepreneurial attitude and a willingness to work closely with customers as well as other functions within Smart Eye to achieve the growth.
  • Strong analytical, creative skills. Independent, Self-driven, Thorough, Curious and with a strong interest in new technologies.
  • Communication skills with fluency in English. Swedish and other languages are a merit.

Since we are working on a global market occasional travel to meet customers is to be expected.

Interviews are held on a continuous basis, so we highly recommend that you submit your application at your earliest convenience. Welcome with your application.

Great Place to Work

  • Human

  • Ethical

  • Groundbreaking

  • Perseverant

  • Brilliant colleagues from around the world

  • Open, collaborative, warm and fun company culture

  • Flexible work schedule

  • Individual wellbeing & our families are a priority

About the company

Smart Eye is the global leader in Human Insight AI, technology that understands, supports and predicts human behavior in complex environments. Together with our subsidiaries Affectiva and iMotions, we are bridging the gap between humans and machines for a safe and sustainable future.

Today, our technology is embedded in next-generation vehicles, leading the way towards human-centric mobility through Driver Monitoring Systems and Interior Sensing solutions. Our Research Instruments offer unparalleled insights into automotive, aviation, assistive technology, behavioral science and many more fields.

Our subsidiary Affectiva is humanizing technology by pioneering Emotion AI, helping companies gain a deeper understanding of how consumers engage with their content, products and services, in automotive, media & entertainment, market research and beyond.

Our subsidiary iMotions provides the world’s leading biosensor software platform, that synchronizes data streams in real time from multiple sensors.

Smart Eye was founded in 1999 and is headquartered in Sweden with offices in the US, UK, Germany, Denmark, Egypt, Japan, Singapore and China. A publicly traded company since 2016, our customers include NASA, Nissan, Boeing, Honeywell, Volvo, GM, BMW, Geely, Harvard University, over 1,300 research organizations around the world, 70% of the world’s largest advertisers and 28% of the Fortune Global 500 companies.

Visit www.smarteye.ai for more information.


2023Smart Eye Announces 12 Driver Monitoring System Design Wins with New Japanese Customer

2023Smart Eye Signs Breakthrough Deal for AIS Driver Monitoring System for Fleets with Linde

2022Smart Eye receives new Driver Monitoring System (DMS) design win from one of Europe's largest OEMs.

2022Smart Eye named a CES 2022 Innovation Awards Honoree for Smart Eye Automotive Interior Sensing.

2021Smart Eye Acquires iMotions, developer of the world’s leading software platform for studying human behavior, to unlock potential for multi-modal, human behavioral research.

2021Smart Eye acquires Emotion AI pioneer Affectiva, merging two complementary teams and technologies into a transatlantic AI powerhouse.

2021Smart Eye AB receives a new design win from one of China’s largest OEMs.

2020Smart Eye receives its biggest order yet of 24 new design wins. In total, the company now has received 81 design wins with 12 automakers.

2020Smart Eye exhibits for the first time at CES in Las Vegas with great success. Interior Sensing is introduced among other technologies

201927 design wins received during 2019, 14 of which with a global Korean OEM and 13 of which with leading Japanese and European OEMs, respectively.

2019It is announced that the BMW 3-series, BMW Z4, BMW X3, BMW X4, BMW X5 and BMW 8-series includes Smart Eye’s technology.

2019The Smart AIS product is launched. For automotive aftermarket, launched in Shanghai in June 2019.

2019EU approves a regulation that all motor vehicles shall be equipped with driver drowsiness, attention and distraction warning systems between 2022-2026.

2018Additional design wins for an existing European customer.

201818th design win from one of China’s largest car manufacturers with SOP 2019. The order value is estimated to exceed 100 MSEK and 23 design wins in total.

2018Opening of offices in Tokyo, Japan and Chongqing, China.

2017The first time that eyetracking software is being procured for all car models of a production platform at the same time and 13 design wins from a European premium car manufacturer.

2017US office opened in Detroit.

2017Design win with a European premium car manufacturer with SOP 2019.

2016IPO at First North Nasdaq OMX Stockholm.

2015Launch of Aurora, a removable, high-precision screen metering system.

2008Embedded AntiSleep, a collaboration with Visteon whereby the system is integrated in a camera with a built-in processor.

2005AntiSleep is launched for the automotive industry as the first system with a camera and full 3D measurement.

2002Smart Eye Pro® is launched with three cameras and measurement in 3D; the first customer is Delphi Automotive.

2001First system sale of two cameras to SAAB Automobile.

1999Smart Eye is founded

Björn Lindahl | Contact Person

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Smart Eye AB

Gothenburg | Hybrid
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