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Customer Data Administrator

  • Applications are considered on a rolling basis
  • Studley
  • Hybrid
  • Applications are considered on a rolling basis
  • Studley
  • Hybrid

Want to play a pivotal role in ensuring seamless integration of customer movements?

The role
As a Customer Data Administrator, you are a key player in transforming customer data into strategic insights. You will be at the heart of our data operations, responsible for seamlessly receiving, analyzing, and integrating customer declaration files into our cutting-edge IT system. You will ensure the smooth registration of all declared movements, adeptly handle file rejections, and proactively inform customers about any issues, including non-agreed drop points. Your ability to create and control matching tables will be crucial for the accurate alignment of data with our internal stakeholders.

Ready to dive deep into customer declarations to maintain data integrity?

Furthermore, you will analyze customer declarations to ensure all movements are accurately reported. Your core activities will include controlling the quality and timeliness of declaration files. You will also be responsible for keeping the customer's flow chart up to date.

Last, but not least, you may contribute to projects within your area of expertise. Your insights and skills will support various initiatives, enhancing overall project outcomes. This role requires collaboration and the ability to apply your specialized knowledge effectively.

This role demands great attention to detail and the ability to maintain accurate records. Your efforts will help ensure smooth and accurate customer data management. So, if you are passionate about data accuracy and enjoy engaging with customers to resolve issues, this role offers a unique opportunity to make a significant impact on our data processes and customer satisfaction. Join us and be a part of a team that values precision, collaboration, and continuous improvement!

Great Place to Work

  • Diverse international environment

  • Career development opportunities

  • Circularity and sustainability

  • Social responsibility

  • Innovation and Technology

  • Continuous improvement

  • A great place to work

  • Meaningful work

Skills & Requirements

You

You have a strong attention to detail and good communication skills to effectively handle customer interactions. Furthermore, you exhibit remarkable accuracy, consistently delivering work of excellent quality and precision in adherence to standards, procedures, and expectations. Your strong analytical ability allows you to dissect problems and articulate their components clearly.

Further:

  • You have a minimum of 2 years of working experience in a customer service/administration role.
  • You hold a minimum of secondary school qualifications or equivalent.
  • You have excellent verbal and written communication skills in English.
  • You are proficient with Microsoft 365.
  • Experience within a similar industry would be desirable.

Our offer
The position of Customer Data Administrator at La Palette Rouge offers you a lot of freedom and room for your own input. In addition to these elements, we also offer you:

  • Full-time permanent role
  • Salary £23,000 - £24,000 per annum
  • 25 annual leave days per year (based on fulltime employment)
  • Working on circular solutions within an enthusiastic and ambitious team.
  • Free parking on-site
  • Pension scheme
  • Employee benefits including Employee Assistance Program

About the company

Euro Pool Group (EPG) consists of two divisions: Euro Pool System (EPS) and La Palette Rouge (LPR), each with their own expertise in the field of pooling packaging solutions. Together, we are the largest logistics service provider of reusable standard packaging in Europe.

By sharing the benefits of our reusable packaging solutions with our customers and stakeholders, we contribute to the transition towards a circular economy. Our essential role in the fresh fruit and vegetable supply chain makes it a familiar sight in supermarkets and various retail outlets in Europe. With a strong focus on sustainability and IT developments, Euro Pool Group's circular supply chain solutions play a pivotal role in reducing environmental impact and creating a greener future for the industry.

La Palette Rouge has more than 350 employees working at over 135 service centers that sort, inspect, and repair our pallets in 15 countries. We collect the pallets at nearly 32,000 collection points throughout Europe, with over 118 million pallet movements per year. For more information, visit our website https://www.lpr.eu/.

Together, we can shape a circular supply chain for a better future!

Euro Pool Group takes full responsibility for our actions and decisions. As part of our selection process, a Certificate of Good Conduct (VOG) is required upon acceptance of the job offer (costs will be reimbursed).

Let's shape a sustainable future together. Apply now!

We invite both internal and external applicants for this position, with internal candidates being given priority in case of equal suitability.


-Founded in France in 1992 and specialized in the management and rental of pallets for food manufacturers and European distributors.

-By working together, we will achieve our goal of reducing our CO2 emissions per movement by 20% by 2025.

-In 2020, we made the decision to only use wood for our pallets that comes from PEFC Chain of Custody certified forests.

-With more than 135 service centres in Europe, we are able to deliver and collect our pallets anywhere, at any time.

-We have been recognized for our environmental, social, and responsible actions in the day-to-day performance of our activities. With our "Platinum" rating, LPR is among the top 1% of companies in terms of CSR performance.

-Through new technologies and knowledge, we were able to lower our washing temperature in 2022 which resulted in significant reduction of between 47% and 52% in our gas consumption.

-In 2017 we agreed that we want to reduce our carbon footprint by 20% by 2025 by implementing several improvement projects.

Viktor Verloop | Contact Person

I'm interested
La Palette Rouge

Studley | Hybrid
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